Cited By
View all- Lada K(2023)Benchmarking of consulates’ digital services quality during the COVID-19 pandemic: A case study of Poland and ItalyApplied Business and Economics Journal10.61089/abej.2023.1.181Online publication date: 23-Sep-2023
E-government portals in central America: a preliminary evaluation and ranking (2011--2012)
Authors: 
Rodrigo Sandoval-Almazan, 
J. Ramon Gil-Garcia, 
Nancy Karina Saucedo LeyvaAuthors Info & Claims
Rodrigo Sandoval-Almazan, J. Ramon Gil-Garcia, Nancy Karina Saucedo LeyvaAuthors Info & ClaimsPages 426 - 429
Abstract
Developing e-government strategies and particularly Internet portals could be considered an important trend for public administrations worldwide. These government-wide websites could potentially provide useful information and services and, at the same time, become the gateways for citizen participation and collaboration with government. However, the development of these tools and their potential impacts are not the same for developed and developing countries and there is not enough research about less developed nations. This paper applies a multi-dimensional evaluation model to the national portals of Central American countries (2011-2012) and starts providing some of the necessary knowledge about this particular reality. The model was first used in 2005 for evaluating Mexican state portals and has been systematically refined during the last 7 years. The results clearly identify important gaps and opportunities for improvement in most Central American countries.
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Index Terms
- E-government portals in central America: a preliminary evaluation and ranking (2011--2012)
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Information & Contributors
Information
Published In
October 2012
547 pages
ISBN:9781450312004
DOI:10.1145/2463728
- Conference Chairs:
- David Ferriero,
- Theresa Pardo,
- Haiyan Qian,
- Editors:
- J. Ramon Gil-Garcia,
- Natalie Helbig,
- Adegboyega Ojo
Copyright © 2012 ACM.
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Sponsors
- Macao Foundation, Macao SAR Govt: Macao Foundation, Macao SAR Government
- University at Albany - State University of New York: University at Albany - State University of New York
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Association for Computing Machinery
New York, NY, United States
Publication History
Published: 22 October 2012
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- Dialogo Regional sobre la Sociedad de la Informacion (DIRSI), Lima, Peru
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ICEGOV '12
Sponsor:
- Macao Foundation, Macao SAR Govt
- University at Albany - State University of New York
ICEGOV '12: 6th International Conference on Theory and Practice of Electronic Governance
October 22 - 25, 2012
New York, Albany, USA
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ICEGOV '12 Paper Acceptance Rate 23 of 98 submissions, 23%;
Overall Acceptance Rate 350 of 865 submissions, 40%
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View all- Lada K(2023)Benchmarking of consulates’ digital services quality during the COVID-19 pandemic: A case study of Poland and ItalyApplied Business and Economics Journal10.61089/abej.2023.1.181Online publication date: 23-Sep-2023
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