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Factors influencing e-Governance in Pakistan: case study of e-Governance projects in Balochistan

Published: 04 June 2012 Publication History

Abstract

This paper aims to explore the factors influencing e-Governance in Pakistan and the use of information and communication technologies (ICT) by providing a snapshot of various e-Governance projects in Balochistan. This 'snapshot' includes both perceptions of e-Governance and the status of many varied initiatives. The paper is based on interviews, focus groups and surveys collected by the author to analyze the future of e-Governance projects at provincial and district level in Balochistan, Pakistan. During the fieldwork, 45 public officials were surveyed in order to learn about their perception of e-Governance projects. The surveys were also supplemented by interviews.
The results suggest that government officials in Pakistan are willing to use ICT for their day to day work, but they find that use difficult due to a lack of IT skills, scarce resources and lack of capacity building.

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    dg.o '12: Proceedings of the 13th Annual International Conference on Digital Government Research
    June 2012
    324 pages
    ISBN:9781450314039
    DOI:10.1145/2307729
    Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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    Published: 04 June 2012

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    Author Tags

    1. ICT
    2. citizens
    3. e-governance projects
    4. public sector

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