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A field study of community bar: (mis)-matches between theory and practice

Published: 04 November 2007 Publication History

Abstract

Community Bar (CB) is groupware supporting informal awareness and casual interaction. CB's design was derived from three sources: prior empirical research findings concerning informal awareness and casual interaction, a comprehensive sociological theory called the Locales Framework, and the Focus/Nimbus model of awareness. We conducted a field study of a group's on-going CB use. We use its results to reflect upon the matches and mis-matches that occurred between the theoretical and actual usage behaviors anticipated by our design principles vs. those observed in our deployment. As a critique, this reflectionis an important iterative step in recognizing flaws not just as usability problems, but as an incorrect translation of theory into design that can be re-analyzed from a theoretical perspective.

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cover image ACM Conferences
GROUP '07: Proceedings of the 2007 ACM International Conference on Supporting Group Work
November 2007
422 pages
ISBN:9781595938459
DOI:10.1145/1316624
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Published: 04 November 2007

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  1. casual interaction
  2. distributed groupware
  3. locales

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GROUP07
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GROUP07: ACM 2007 International Conference on Supporting Group Work
November 4 - 7, 2007
Florida, Sanibel Island, USA

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