Banking Strategies to Power Smart Decisions

View BAI Banking Strategies content, BAI research and other BAI thought leadership.

Webinar

The future of loan payments is here: Live demo

Upcoming: Oct 2, 2024

Join us for this demonstration to see how Alacriti’s Orbipay EBPP can transform your loan payments by reducing operating costs, accelerating cash flow, and streamlining payment processing, all while offering a better customer experience....
Payments

Article

Understanding and attracting SMBs

Aug 29, 2024

By Rachel Koning Beals
Small and medium-sized businesses are a key growth area for banks and credit unions. Winning this category requires relationship managers, payments ease, fraud defenses and more.
Business Banking

Article

Three major risk challenges that continue to trouble mid-tier banks

Aug 29, 2024

By Cindra Maharaj
Regulators will scrutinize data, security and liquidity requirements, which means FIs must think about risk holistically.
Compliance, Regulation & Risk
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Topics

Formats

Article

M&A: Navigating the opportunities and challenges of inorganic growth

Sep 5, 2024

By Peter Longo
Regulation is likely to fuel continued consolidation, and deal activity historically picks up following elections.

Whitepaper

Market study: The application and consumer perception of artificial intelligence in banking

Sep 5, 2024

Artificial Intelligence is reshaping the banking industry, offering new opportunities and challenges. As regional and community financial institutions (RCFIs) continue to delve deeper into AI technologies, it is imperative to adopt a structured and strategic framework to maximize potential and...
Technology

Article

The revolution arrives: How gen AI is poised to transform banking

Sep 4, 2024

By Alex Kwiatkowski, Julie Muckleroy
There are three core gen AI technologies in financial services: large language models, synthetic data generation and digital twins.
Technology

Article

Updated payments offerings and embedded finance redefine community banking

Sep 3, 2024

By Will Sowell, Rachel Koning Beals
An interview with Pathward’s Will Sowell about the road from Midwest bank to prepaid card issuer to what’s next for Banking-as-a-Service.
Payments

Article

How banks can embrace ‘Amazonification’ with direct mail, then boost its power with technology

Aug 28, 2024

By Todd McNab
The deluge of targeted digital media makes the physical mailbox a safe and personal space.
Marketing & Sales

Webinar

Optimizing the frontline manager experience: A strategic lever for employee retention and performance

Upcoming: Sep 25, 2024

Join us to gain actionable insights to elevate the frontline manager experience, ultimately unlocking improved operational efficiency and a competitive edge in the financial services landscape....
Talent & Workforce Management

Article

Today’s core banking conundrum: Is your system ready for instant payments?

Aug 26, 2024

By Carlos Netto
Consider solutions that work alongside legacy core platforms, saving processing time and costs.
Technology

Article

Regional banks – consider tripling the investment in your digital apps or risk your future

Aug 26, 2024

By Yerbol Orynbayev
Don’t let an expected return to lower interest rates distract from your digital growth.
Technology

Article

Driven by rewards, co-branded credit cards charge ahead

Aug 23, 2024

By Edmund Lawler
Even as cards remain a top consumer payment choice, the rise of digital wallets risks burying an issuing bank’s brand identity. That’s where targeted marketing makes all the difference.
Consumer Banking

Article

Banks believe in embedded finance’s revenue potential, but regulatory challenges persist

Aug 22, 2024

By Rachel Koning Beals
Sponsor banks rank reputational damage as top consequence of mishandling fintech compliance, Alloy survey shows.
Technology

Whitepaper

Quick Q&A on how to build smarter defenses for check fraud

Aug 21, 2024

There are no fewer than six types of check fraud alone infiltrating our modern financial system today, says NICE Actimize’s Brian Keefe, who spent time as a fraud investigator before shifting to help financial institutions with fortifications against the many...
Fraud Prevention

Article

Taking generative AI to market(ing) in financial services

Aug 20, 2024

By Raghav Agarwal
Gen AI tools offer speed, cost efficiency and insight for marketing campaign lifecycles, driving engagement and ROI.
Technology

Podcast

State of Deposits: What’s on the horizon

Aug 20, 2024

By Rachel Koning Beals, Isio Nelson, Tom Hoscheidt
BAI’s Tom Hoscheidt and Isio Nelson join Senior Editor Rachel Koning Beals on the BAI Banking Strategies Podcast to dig deeper into a midyear snapshot of BAI deposit research.
Consumer Banking

Article

10 questions for reassessing the digital experience platform at your financial institution

Aug 19, 2024

By Young Pham
Best-in-class composable DXP solutions must feature security and personalization.
Consumer Banking

Article

Banks need a customer service platform that’s actually built for finance

Aug 15, 2024

By Jay Choi
Know the difference between horizontal and vertical SaaS — and which is suited for financial services — to ensure long-run cost savings and security.
Technology

Article

What would cannabis rescheduling mean for lending and payments legality?

Aug 15, 2024

By Aaron Kouhoupt
McGlinchey Stafford attorney explores the landscape for financial services and legal marijuana businesses and offers an update on the SAFER Banking Act.
Compliance, Regulation & Risk

Article

Banks adapted and now what? FDIC’s brokered deposit proposal rattles industry

Aug 14, 2024

By Rachel Koning Beals
Ampersand’s Kelly Brown says the industry and its regulators should cool it over ‘hot money’ and consider a new approach to deposit fairness.
Compliance, Regulation & Risk

Report

Small businesses: Capturing more of this valuable segment

Aug 14, 2024

Check out our August BAI Executive Report: Small businesses: Capture more of this valuable segment to learn how to take smarter advantage of the SMB space....
Business Banking

Article

Q&A with Simmons Bank’s Nick Kieffer: Invest in talent and you’ll invest in customers

Aug 13, 2024

By Nick Kieffer, Rachel Koning Beals
What matters most in the contact center—tech agility, call efficiency, agent continuity or soft skills? All of it. All of the time.
Talent & Workforce Management

Webinar

Revolutionizing the credit memo: The GenAI advantage

Upcoming: Sep 12, 2024

Moody’s has addressed this feedback by leveraging GenAI to streamline the credit memo process and improve their quality for better credit decisions. Join us to learn about the development of the Automated Credit Memo and see it in action....
Technology

Webinar

Trustworthy AI: Understanding the liability and consequences of AI models in production

Upcoming: Sep 17, 2024

Join us for this webinar where SAS will explore the complexities of deploying AI in the financial sector, focusing on trustworthiness, transparency, and accountability. Gain insight into pending regulation and how to navigate some of the unknowns and challenges to...
Technology