Money and legal

Latest rulings

Sky UK Ltd t/a NOW
- Upheld
- Internet (website content)
- 25 September 2024
A website for Now TV was misleading as it didn’t make it sufficiently clear that free trials, which were automatically added to the basket, would auto-renew at a fee unless cancelled.
Sports Supplements Ltd t/a Bulk
- Upheld
- Email
- 04 September 2024
An email contained a promotion which wasn't capable of being used and so wasn't administered fairly.
Debenhams Brands Ltd t/a Debenhams
- Upheld
- Social media (paid ad)
- 31 July 2024
A paid-for Facebook ad for Debenhams made misleading and unsubstantiated savings claims
Sky UK Ltd t/a NOW
- Upheld
- Website (ad feature)
- 31 July 2024
A website ad for NOW TV omitted material information about the inclusion of ads in basic streaming membership plans.

View all rulings