Contacting Apple

Sales and
Product Enquiries

Apple Online Store

Apple.com/my is a convenient place to purchase Apple products and accessories from Apple and other manufacturers. You can buy online or call 1800-80-6419.

You can get information about an order you placed on the Apple Online Store through the Order Status page. If you prefer, you can also get order status or make changes by phone at 1800-80-6419.

Visit Apple Online Store Help on details about purchasing, shipping, checking order status, returns and more.

Find Authorised Training Centres

Use our Training Centre Locator to find Apple Authorised Training Centres worldwide.

How to Buy for Education

If you are a student or teacher, visit the Apple Store for Education or call 1800-80-6419.

If you are buying on behalf of an educational institution, find an Apple Authorised Reseller, who can also provide ongoing support and service based on your school’s needs.

Find Authorised Resellers

Use our Reseller Locator to find an Apple Authorised Reseller in Malaysia.

Apple Authorised Resellers offer industry expertise, multi-platform services and Mac-based solutions for a wide variety of organisations.

Product and Services Support

Contact Apple Support

Need service or support? Start your request online and we’ll find you a solution.

More ways to get help:

Mac, iPhone, iPod, iPad, Apple TV and Apple display customers within 90 days of ownership are eligible for complimentary telephone technical support. Online technical support for Apple products is available beyond the initial 90 days.

Browse Online Support

Visit the Apple Support site for quick answers, manuals and in-depth technical articles. Visit Apple Support Communities to get help and tips from fellow Apple customers.

For help with Beats by Dre headphones and speakers, visit Beats Support.

Lost or Stolen Apple Products

If you have lost or found an Apple product, contact your local police station to report it. You can also find a list of serial numbers associated with your Apple Account and get information about using Find My iPhone for iPhone, iPad, iPod touch or Mac.

Legal

For legal questions, please go to apple.com/legal/contact and select from the drop‑down menu provided. To report suspected counterfeit or knockoff products, or other forms of suspected infringement of Apple intellectual property, select Counterfeits & Knockoffs from the drop‑down menu.