Samsung Washer Repair in Los Angeles

I had called several companies, many of which do not work on Samsung Wash machines. I finally found spears appliance, and they also had an angies list coupon for 5% off. I made the appointment, the service provider called back and told me they can only provide the work I asked for, and if there was anything else they may not be able to do that(this is because of the difficulties in working with Samsung, not spears). That was fine, as I already had the part and was sure the problem was the door diaphragm. Only one minor problem, I tried to call on Friday morning, per our agreeement and could not get through. The serviceman called me later in the morning and informed me what time they would arrive (3 hour window). He even waited for me by the house. The work went well, and was finished within 1 hour. When I went to sign, I gave the service tech my coupon and he took it , but did not write the discount, and said the office would do that. I requested this be on the bill, since the bill was made out for the total amount. I called twice to spears and they did call back and gave me the 5% discount. Not a big hassle, but it could have gone a little smoother, without my inquring. Overall, a good company and so far the washing machine is operating just fine! Glad I found this company to work on my washershow more

Our Samsung washer had an issue. The error code indicated that the "thermister" had failed. I spoke with David who was clearly knowledgeable about the problem. We made an appointment which was kept on time and he did not disappoint. Our machine was repaired in short order and working as it should. David is a professional and worth more than what he charges. Thank you, Caroshow more

I I found Sharp Appliance Repair on Angie's List. Fred and Edgar came to my home to install two pedestals beneath my Samsung washer and dryer. They were incredibly professional and showed up on time. I think they charged a good price for the work that was completed. It is more labor intensive than you would expect. I had called several companies, and no one was willing to do an "install." Fred gave me a choice of times and helped me put together a time that worked for both of us. He answered his phone when I called him, which is rare. They installed the pedestals properly and gave me information on the install. They even swept out the junk behind my washer and dryer for me.I will call Sharp Appliance again for my next appliance or electrical service, and I will recommend them to my real estate clientsshow more

Our 8 year old Samsung washer broke and after my husband replaced the seal himself it was still leaking and vibrating and was clearly not fixed so we called in an expert. Since the washer is in a rental property and our tenants had already been out of a washer for several days we decided we'd hire whoever could make a same day service call. We were not disappointed, Mr. Appliance immediately sent Matteo out to have a look. He was very thorough and professional and I appreciated that he was on time since I had to go meet him at the rental unit to let him in and wait. He determined that the seal or my husband had done had not failed but the shocks were shot and the tub was most likely what was causing the leaking and needed replacing as well. My husband and I decided to buy a new unit since the cost to fix the old unit was going to similar but it was good to get a quick answer from a professional. It was worth paying the $85 service call and in fact if we had done initially it would have probably saved us the $60 we paid for the seal. Next time we will probably just call them firstshow more

Very cordial on the phone, repairman arrived at 11:40am in the 9am-12pm window. No phone call prior. The repairman examined the unit for 2 minutes and estimated the repairs to be $250-$300 per unit which seems incredibly high. With the washer, I asked if I could order just the part from their company and he said "absolutely not" nor would there be "anyway" someone in my house could replace the rubber rim. I would not have asked if another repairman had not mentioned that it was a very simple and inexpensive repair. Since the other repairs had been completed under warranty I unfortunately have no exact price to compare. I did consult a friend who does repairs on applicances (sadly not Samsung) and he also mentioned that it was an inexpensive part, but very hard to find. He said that Samsung was problematic in their upkeep specifically because of the scarcity of parts. But after my experience with Nationwide i would be vary wary of their quotes being excessively high. I felt it was slightly dishonest and advantageous but of course would not have known this if two separate repairman had not told me priorshow more