Kenmore Appliance Repair in Los Angeles

AMl service excellent from the staff Maria and the technician was prompt , polite, courteous and very professional. They delivered service in timely manner as promised. I am very Thankful after taking over from the prior company that didn’t do the job. Maria was on top of everything making sure that it will be done right away . I gave them 110% . I will recommend them to my friends and family. Thank you AMl Service keep up the excellent Service you are providing to your client.�show more

Not sure what to say on this review. Here is our story on Lerman's: We have a Kenmore French Door refrigerator. The freezer had a long standing problem of forming ice crystals and the freezer light would not come on. The deli tray in the fridge portion would freeze what ever was in the back. We were just about to leave on vacation when we noticed it was no longer cooling. So we quickly stored our stuff in our neighbor's freezer and left for our flight. When we came back we called Lerman's to fix it. The service man was prompt and friendly. He told us that most-likely it was the motherboard and the switch for the freezer light would have to be replaced to get the freezer light to come on.. He demonstrated how hot the outside of the freezer was. The cost for all of this would be around $400. At this point after having problems with this unit for years , we had sunk already too much money into this appliance and were thinking new refrigerator. After the service man left we noticed we could not get the freezer door to close properly (it is a bottom door freezer). So we called Lerman's back. Since we were concerned that the door was not put back on properly the head guy came out to make the fix (I think it was Dimitri). He he noticed that the freezer was not put back together properly and corrected the problem. Since we were not wild about putting $400 more dollars we paid Lerman's for the service called and decided to just limp along until the unit died (at that point it was working again). Well, since Dimitri fixed the door we no longer have a problem with ice forming around the opening, the freezer light is working again, the opening around the freezer is no longer hot and items no longer freeze in the deli tray in the fridge. I have confidence in the unit again! I am guessing that since we have had these problems for YEARS, another repair company put the door on in such a way that let air into the freezer causing the unit to work harder and at times overheat which caused it to shutdown and it was that ice crystals were keeping the light switch from working. BTW, our past experiences with Sears Service was dismal. So while the initial diagnosis was not correct, Dimitri was able to fix the issue. It said a lot that they took complete responsibility for their worker and made it right quickly and in our case fixed the issue. I would definitely use Lerman's again. I would just request the head guy to come. He definitely knows refrigerators. Every time I open the freezer I thank God for himshow more

Bob was great. We had foolishly washed a synthetic down pillow in our front load washer and it exploded and dumped down all through the washer, hoses & drain. Bob replaced the water pump which had died during the strain and fished out many, many clumps of down. Two days later after the plumber had cleared the drainstack and outlet, Bob returned to clean out yet more down clumps. Bob was polite, and personable and explained everything he did. And he kept a straight face through it all. When called to return to do further clearing he came very, very quickly. Here's hoping the down disaster is now cleared! Maria in the office was very helpful, efficient, and understandingshow more

Will unhesitatingly work with AML Appliance again. Terrific communication leading up to the appointment both in working with my schedule as well as confirming the day before. I had a 3pm-6pm window. Maria called to tell me the technician could be there by 2:30pm. Bob showed precisely on time. He immediately assessed the problem with the dryer and was able to fix it in scant moments. I asked him to not put the bottom panel right away so I could vacuum in there. He insisted on getting in there with vacuum himself which he surely did. not need to do. Top notch work and attitude on all fronts. And all done before the start of the original appointment windowshow more

Washing machine died. I called on a Saturday, and the repairman showed up promptly the same day. He immediately diagnosed the problem as a broken pump and told me the repair would cost $350.00. The price seemed quite excessive, but the alternatives (getting more people to come in and quote) were even more distasteful. He did the repair quickly, but I was surprised that he asked me to provide towels to clean up the water, and made no effort to clean up the water and lint on the floor. I would have been more forgiving about the high price if he had made an effort to keep the workspace clean and do a more professional jobshow more

I called in the morning about an issue with my Kenmore dryer and the repairman was at my house within 2 hours. I am very satisfied with their professionalism and efficiency. The technician was courteous and diligent in doing his job. Not to say the least their rate was very reasonable. My dryer works fine now. I would use this company againshow more

My Kenmore dryer stopped spinning. I called another company but the first appointment they could give me was in 8 days. I called Cagle's and they said someone would be out the next day between noon and 4 p.m. They asked for the model number on my dryer and told me where to find it. The repair person showed up at 2 p.m with the part they thought was needed to fix the problem. He was in and out in 15 minutes. They were very nice, helpful and reasonable. The cost was 73.00 which included the part and service charge of $58.00show more

My Kenmore dryer stopped working, so I called Un C to take a look. The technician came to check it out and found the problem was with a malfunctioning igniter. He explained the problem and told me what it?s going to cost me. He put in a new igniter part and got my dryer working perfectly. Also did a vent cleaning to make sure the air goes through unhindered by the dust that?s collected over the years free of chargeshow more

I called Universal Appliance Service early in the morning regarding a Kenmore Elite washer that stoped in mid cycle the night before. I spoke with Igor who told me he'd call me back in five minutes. He did. I explained the problem and he told me he'd have a service person to my house between 9-11. A serviceman named Mark called me at 9:15 and said he'd be at my house in 15 minutes. He arrived right on time, was polite and professional. He diagnosed the problem and gave me an estimate which was VERY reasonable. He replaced a pump, cleaned up and was done within 45 minutes. I chose this provider based on the positive reviews and the A rating on Angie's List. I can tell you the good reviews are well deserved. I'll DEFINITELY use them againshow more

A very old refrigerator that we kept in our garage for overflow items broke over the weekend. Lerman sent their repair on Monday and fixed it. This was our second experience with Lerman Brothers and they get our enthusiastic recommendation. They are efficient, cooperative, professional, and pricewise, the most reasonable of any repair company we have ever useshow more

I will never call anyone else for an appliance repair again. I first called Sears (it was a Kenmore appliance, after all). Sears completely missed my appointment, didn't call me to tell me they either weren't coming or were going to be late. Meanwhile, I had taken the day off work to wait. Same old story. I had called Lerman before to fix my refrigerator, so I figured I should give them a call. I was so glad I did. They were there when they said they would be and fixed the washer perfectlyshow more