NW Pest Control Inc

Patrick was amazing. He was on time and very friendly and professional. We had a large hornet's nest high up in a tree that was pretty daunting to reach given it's height and the fact that it was dangling over our neighbor's yard. Despite the challenge, he gamely climbed our neighbor's garage roof and used an extension pole to take care of the nest. He was very careful to knock it into our yard and he picked up the nest and even climbed the ladder one more time to spray the remains of the nest so the hornets wouldn't come back. What really impressed me was his attitude when faced with what I thought was a pretty tough task and his rapport with both me and my neighbors who were watching with interest! Also he knows A LOT about hornets. It was really interesting. He's a gem, I'd sure have him back for future work. Thank you!

I had a really great experience using NW Pest Control. The exterminator was on time and was very professional. We explained to him that we used own repellant before he got there and he explained to us that there wasn't a problem anymore and didn't charge us for everything. I was really impressed by our exterminator's character, he could have easily not said anything, spray and charged us, but was honest. Even though he did not actually preform any services for us, if we were to ever need to call an exterminator, I will definitely call NW Pest Control because of this really positive experience.

Eric was very professional. Had all the right tools to do the job right. Was very courteous, and respective of our home.

Had an appointment for 5/11, it is 5/28 and still waiting.

Very well. Was called by company to change Friday appt to Thursday and agreed. Patrick inspected the house (ants noticed in kitchen) and treated both inside areas kitchen & bathroom as well as spraying outside edges of house foundation. He was very information through out his inspection, careful with safety precautions and very pleasant. We were pleased to find that we didn't have a major problem but would not hesitate to call the company in the future.

The man came within 12 hours of my call. It was essential to have a quick removal

Great! I feel like we finally have things under control

When I called to schedule an appointment, they insisted I be there to let them in, so I found time where I could miss work. They showed up at the house, never called me or rang the doorbell, looked around outside and left. When I called the office, they "had no idea" why I was waiting to let them in. Said they could do all the work from outside. They had no consideration for my time. Will not be using them again.

Their service providers are very knowledgeable and punctual

Wasp nest was successfully taken down.

Of the three vendors I contacted, NW Pest sounded the most reasonable and thorough about what needed to be done. They came when they said they would, explained where they thought the problem areas were, and set baited mouse traps around the basement and first floor. About 60 days after the first treatment, the mice stopped coming, so I am satisfied. I also signed up for the additional treatments 3 times a year.

After a service appointment glitch requiring a reschedule, the worker came on time and promptly fixed the problem, fully explaining the procedure, etc.

NW Pest was on time, professional and informative

Overall satisfied with service. BEST price found online. Professional. Quick, responsive, & efficient. The only thing is I wish they would've cleaned off more of the residue from the house since they were already up there.

Matt did a great job ! Sprayed everywhere around the house and set new mouse traps in garage & shed.

Great job by NW Pest Control! I signed on as a new client and have been very pleased so far. Much more professional, personal and responsive than my other service was. Thank you!

the three treatments were inconsistent in that every mattress was turned over one time , then none the second time, and one the other time.

1) The technician, Matthew McDonald, thoroughly searched the house for evidence of biting insects. None were found. He did not try to sell us any products or services. 2) The technician laid down mouse poison, describing in detail how the chemical used and how the 14 bait stations would work. Mr. McDonald was prompt, efficient, and very professional.

Very well. Inspection and trap placement was done. Only issue was that service tech did not have outside traps. Will need to return.

Crew came quickly and did an initial mitigation application. This helped but didn't completely kill all the wasps. The crew came back and did a second application which completely killed off the wasps.

My husband and I had some issues with ants this spring, but thought we had it under control with a couple of dozen traps we bought at Home Depot. We left for a long weekend for a wedding and when we came back I killed 50 ants the first day and 30 the next. I felt like we were being invaded! We sent a message to NW Pest Control on June 13th and two days later they came to provide a quote with the understanding that we were likely going to sign on for spraying that day. Jill from the front office was incredible - very knowledgeable and patient with all my questions - and our technician Patrick D. was wonderfully personable and professional. I felt completely comfortable leaving him alone in my home to spray (a requirement for the safety of the homeowners and their pets, as is a 2-3 hour delay of going back inside post-treatment). We opted for the real-deal chemicals instead of the organic treatment since we had an active insect issue. Within 24-36 hours we went from feeling invaded to being completely ant-free. We opted to sign-on for their 3-times-per-year treatment plan as we've had issues with Asian Lady Beetles (the fake-ladybugs) and other insects in the past and their treatment covers everything except termites, ticks, and small mammals. So far, we are absolutely thrilled with their staff and the outcome of the treatment a full month later.

So far so good. Tech called ahead and showed up on time explained the process very well and showed up promptly to do the application.

The service man arrived as promised and inspected inside and out at ground level for carpenter ants. None seen, since all the activity was up on a roof beam that needed treatment. He kept talking about how much mice activity there was. He kept trying to sell me a comprehensive treatment program throughout the year, for ants and mice, when I was asking only for one-time ant treatment. The mice problem is one I had dealt with on my own in the past and did not ask for help or need it. I scheduled a one-time treatment over objections...and then canceled it. Another service subsequently performed the work at less cost and treated the roof beam properly. The company may be good but this individual was into high-pressure sales techniques, which did not work.

Very well! I couldn't ask for a more knowledgeable and responsive group.

NW sent a lovely and polite tech, who listened and gave me good options – and pointed out a wasp nest I hadn't noticed He was also responsive to my concerns about other wildlife (the rabbits and birds). He came as scheduled the following Monday to take care of the bees and wasps and laid some traps. All for less than I expected. I highly recommend