Originally I was going to maybe rate this 4 stars, but honestly, this is EXACTLY what I've been looking for and nothing even comes remotely close to it, so I'll go ahead and list everything it does great, followed by what needs improvements, and finally what you should NOT purchase this for... and at the end I'll go over the "general" stuff like screen and sound.
IF YOU DON'T WANT TO PULL OUT YOUR PHONE & GO TO ALEXA APP
This is honestly the only reason you should be buying this. Because you can already do everything and more directly on the Alexa app on your phone. So you need to (a) see yourself using the Alexa app a lot, and (b) wish you had it on your wall.
IF YOU HAVE SMART DEVICES
Without these, this is just an overpriced and very bad tablet. Maybe you want to control a few devices around your house like your lights, look at the front door camera. If your requirements aren't too specific with these and you just are willing to take what you can get, then this is it.
IF YOU HAVE MULTIPLE OTHER ALEXA SPEAKERS
This really does help bring them together, because you now have a screen, although you might save some money if you get one of the other Echo Show devices. It's cool to have it up on the wall, be able to again, not use your phone, not pull out some tablet, to change songs.
IF YOU WANT A GENERAL OVERVIEW OF SECURITY & THERMOSTAT
This will display your Ring alarm status, let you arm and disarm it, and see what your thermostat is set to from another location across the house (I wouldn't recommend putting them side by side, that's a waste.)
IF YOU WANT YOUR HOME TO FEEL "MODERN" SMART
This reminds me of things I've seen at high-end hotels. It's just cool to have a touchscreen tablet on the wall, and be able to adjust some lights, play music, adjust the temperature.
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DO >>NOT<< BUY FOR:
1) Managing your device settings. This does a poor job. Your phone can do better. This should only be there to access frequently used devices you've already set up but don't want to navigate through your phone to access.
2) Speakers. This isn't it. The sound isn't awful but it's not great, and you should only use this as a supplement to other speakers you already have in your home.
3) Watching videos. Don't do it. I know you might think it'll be nice to put this in the kitchen and watch something while you cook, just get some other display or tablet.
4) Controlling everything. This kind of ties into #1 above but this should only be set it and forget it, quickly click what you can fit on the screen, and overview of your devices per room. Don't spend a lot of time navigating around. Just get any other tablet at that point.
5) Highly specific apps. The apps on it are lackluster. Have some really cool specific idea? You won't be able to do it or it'll end up being bad. You likely won't be able to do exactly what you want, only as I mentioned very very very basic things.
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THE REALLY BAD, DEFINITELY DON'T BUY:
1) Device groups. Currently not supported. If you "favorite" a group of smart devices, it doesn't display it and you can pretty much only do one device at a time, with the "group" being the entire group like "Living Room." This was almost a deal-breaker for me, hopefully they add it later, but I've since found some workarounds for me specific use case. But I wanted to group four mart lights in a room, per room, and have it all display under favorites and could not do that.
2) Smooth tablet experience. Nope, this is going to feel like a really cheap tablet because it is a really cheap tablet. You're going to have to be patient and wait one second or maybe even two for some things, and you'll see it stutter once in a while. This is still miles better than anything else like it that's meant to go on your wall. But probably one of the worst if you're comparing it to an iPad or high-end Samsung tablet.
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The Screen:
Feels like a really cheap tablet, but they make it work for what it is. The size could have been bigger but honestly then it'd look weird and not like a wall panel. I like it, I just wish there was some more customizability (there isn't really.)
The Audio:
Again, feels like a really cheap tablet or laptop.
The Design:
Works out for being wall-mounted. I like the big bezel.
Portability:
No. Almost none. Do not expect to unplug this and move it around.
The Software:
Needs some work but it's not as terrible as people make it out to be. I've noticed a few minor bugs like arming my Ring if a device needs a bypass gets it stuck with no error, just loading. Smart thermostat (Nest) if you try to set it to let's say 72 to 73, it will error out vaguely when you should remember that you need a bigger gap between the low and high number. Cameras take a bit to load but they also do that on the apps in any case. It'll only get better from here.
The Cost:
I wish it would have been closer to $100, but hey, I bought it at full price because I saw the value. If you do not see the value, do not buy it, you'll be disappointed. This is the type of product that's simultaneously worth $50 and $500.
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"Alexa, turn on the lights."
Control the lights with your voice.
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Sustainability features
This product has sustainability features recognized by trusted certifications.Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.As certified by
Reducing CO2
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.Sustainability features
This product has sustainability features recognized by trusted certifications.Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.As certified byReducing CO2
The Reducing CO2 label applies to products certified by the Carbon Trust, that are lowering their carbon emissions year after year for the full lifecycle of the product. The Carbon Trust was formed in 2001 and introduced the world’s first carbon label in 2007. It produces its certifications to global leading and independently verified standards. The Carbon Trust has a mission to accelerate the move to a sustainable, low carbon economy.
Smart home control made easy
Manage your entire smart home with one easy-to-use control panel—
for a custom smart home at a smart value.
Customize to seewhat matters most
Choose the widgets and controls displayed on yourdashboard so you can quickly adjust lights, see cameras,arm security systems, play music, or start routines—like a one-tap routine that locks the doors, dims the lights,and adjusts the thermostat.
One hub. Endless possibilities.
“Alexa, discover my devices.”
Echo Hub works with thousands of connected cameras, lights, locks, plugs, thermostats, speakers, and more—bringing your smart devices together in one convenient hub.
WiFi, Bluetooth, Zigbee, Sidewalk, Thread, and Matter devices sync seamlessly with the built-in smart home hub, allowing you to control compatible devices, even if your internet is down.
Works with thousands of Alexa compatible devices
Peace of mind,any time
Use the Echo Hub to arm and disarm your compatible security system, or create a routine in your Alexa app to lock the doors, arm security alarms, and turn off lights. You can also use the Alexa app to check in on your home while you're away.
Elevate your everyday
Helpful Widgets
Stay on track with customizable widgets for your calendar, reminders, and lists.
Just Ask Alexa
Ask Alexa to order groceries, find a recipe, set reminders, and more.
See your photos
The vibrant 8” display lets you show off your favorite photos when not in use.
Pair. Play. Enjoy.
Play music directly from your Echo Hub or connectyour preferred speakers to Echo Hub to control wholehome audio and enjoy your favorite playlists, podcasts,and audiobooks.
Designed to protect your privacy
Echo Hub is built with multiple layers of privacy protection. From the mic off button to the ability to delete your voice recordings, you have transparency and control over your Alexa experience. Echo Hub also supports the ability to securely view your end-to-end encrypted Ring video (coming soon). Learn more about how Alexa and Echo devices work.
Easy to set up and install
Option 1
Use included wall bracket to mount near an outlet.
Option 2
Use in-wall cable pass-throughs(sold separately) to hide cords.
Option 4
Place in the compatible stand(sold separately).
For help with installation and other topics, please visit the Device Help page
Designed for sustainability
We measure this device's carbon footprint and look for opportunities to reduce its emissions at every stage of its life cycle. Figures are for Echo Hub, not including any other versions or any bundled accessories or devices. We update the carbon footprint when we discover new information that changes the estimated carbon footprint of a device by more than 5%.
See Echo Hub fact sheet
Carbon Footprint
Materials
Made from 27% recycled materials. 100% recyclable packaging (shipping packaging not included).
Energy
Low Power Mode reduces energy consumption when idle, except in certain situations. We also invest in renewable energy that, by 2025, will be equivalent to this device's electricity usage.
Trade-in and Recycle
Built to last. But when you're ready, you can trade-in or recycle your devices. Explore Amazon Second Chance.
Compare similar devices
| Price | From: $179.99 | From: $149.99 | From: - |
| Ratings | (812) | (16,932) | (18,411) |
| Alexa Built In |
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| Ideal Placement | On-wall or tabletop. Best placed in Hallways, Entryways, or Open living spaces | Kitchen, living room, or open living spaces | Kitchen |
| Release Year | 2024 | 2023 | 2021 |
| Advanced smart home controls |
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- | - |
| Built in Zigbee smart home hub |
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- |
| Smart home dedicated home screen |
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- | - |
| Screen | 8" with 1280 x 800 resolution | 8.0" with 1280 x 800 resolution | 15.6" with 1920 x 1080 resolution |
| Speakers | Dual stereo speakers. Best paired with compatible speakers for whole home audio | 2x2.0" neodymium stereo speakers with passive bass radiator | 2x1.6" |
| Camera | - | 13 MP with auto-framing | 5 MP |
| Best For | The customizable hub of your smart home | Table top HD smart display with spatial audio | Full HD smart display with Fire TV built in |
| Power Over Ethernet Compatible |
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- | - |
| Wall Mountable |
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- |
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| Microphone Arrays | 4 | 4 | 6 |
| Dimensions | 7.9"W x 5.4"H x 0.6"D | 7.9"W x 5.4"H x 3.9"D | 15.5"W x 9.9"H x 1.4"D |
Technical details
Echo Hub
|
Power requirements |
Compatible with alternative USB-C PD power accessories. Power supply must comply with USB PD protocol and support both 5V/2.4A and 9V/3A ratings. |
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Power over Ethernet |
Supports PoE with compatible USB-C converter. Requires IEEE 802.3at/PoE+/Type2 or IEEE 802.3bt /PoE++/Type 3 support. |
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Included in the box |
Echo Hub, power adapter (12.5W) and 6 ft. (1.8m) cord (white), wall mount, anchors, screws, mounting template, and quick start guide. Setup requires internet via wifi or ethernet. Device can be wall mounted (electric drill required) or placed on a stand (sold separately). Device not intended for handheld or portable use. |
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Display |
8” touch screen with 1280 x 800 resolution |
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Audio |
Pair of top ported full range speakers, with stereo playback |
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Sensors |
Passive infrared (PIR) sensor for proximity detection, ambient light sensor (ALS) |
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Wifi connectivity |
Dual-band wifi supports 802.11a/b/g/n/ac wifi networks. Does not support connecting to ad-hoc or peer-to-peer wifi networks. |
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Bluetooth connectivity |
Advanced Audio Distribution Profile (A2DP) support for audio streaming from your mobile device to Echo Hub or from Echo Hub to your Bluetooth speaker. Audio/Video Remote Control Profile (AVRCP) for voice control of connected Bluetooth speakers. Hands-Free Profile (HFP) not supported. Bluetooth speakers requiring PIN codes not supported. |
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Smart Home Device Compatibility |
Compatible with WiFi and Bluetooth Low Energy Mesh devices, as well as Zigbee, Thread, and Matter devices as a controller only. Visit the help page to troubleshoot compatible devices. |
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Amazon Sidewalk |
A shared network that helps compatible devices work better at home and beyond the front door. If wifi is lost, Sidewalk enables certain devices to stay connected. Also, Sidewalk helps devices like water sprinklers and pet locators work over longer distances. Sidewalk uses a small portion of your internet bandwidth to provide these benefits to you and your neighbors via Sidewalk Bridges (participating Echo and Ring devices), and is turned on for your device unless you have previously turned off the setting. You can turn off Sidewalk at any time. Learn more about Sidewalk. |
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System requirements |
Echo Hub comes ready to connect to your internet via wifi or ethernet. The Alexa app is compatible with Fire OS, Android, and iOS devices and also accessible via your web browser. Supported operating systems. |
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Set up technology |
Amazon WiFi simple setup enables customers to connect smart devices to their wifi network in a few easy steps. WiFi simple setup is another way Alexa is always getting smarter. Learn more about Frustration-Free Setup. |
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Processor |
MediaTek MT 8169 A |
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Size |
7.9"W x 5.4"H x 0.6"D (202 mm x 137mm x 15mm) |
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Weight |
12.9 ounces (365 grams). Actual size and weight may vary by manufacturing process. |
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Warranty and service |
1-year limited warranty and service included. Optional 1-year, 2-year, and 3-year extended warranty available for U.S. customers sold separately. Use of Echo Hub is subject to these terms found here. |
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Privacy features |
Wake word technology, streaming indicators, microphone off button, the ability to view and delete your voice recordings, support for Ring’s End-to-End Encryption feature that provides End-to-End Encrypted Ring video (coming soon) on your Echo Hub, and more. Visit the Alexa Privacy Hub to explore how Alexa and Echo devices are designed to protect your privacy. |
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Accessibility features |
To enable features that personalize Alexa to your abilities, go to Settings → Accessibility.
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Language |
Alexa speaks English and Spanish. |
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Alexa Skills and features |
Alexa makes your life easier, more meaningful, and more fun by letting you voice control your world. Alexa can help you get more out of the things you already love and discover new possibilities you've never imagined. Discover and learn what Alexa can do. |
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Software Security Updates |
This device receives guaranteed software security updates until at least four years after the device is last available for purchase as a new unit on our websites. Learn more about these software security updates. If you already own an Amazon Echo, visit Manage Your Content and Devices for information specific to your device. |
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Service Availability |
Certain services and skills are subject to change or withdrawal at any time, may not be available in all areas and languages, and may require compatible devices. Certain skills and services may require subscription or other fees. |
Sustainability features
This product has sustainability features recognized by trusted certifications.
Carbon impact
Carbon emissions from the lifecycle of this product were reduced compared to similar products or previous models.
As certified by
Nice but Not Perfect - InWall Install is Difficult at Best
I generally really like the Echo Hub. As others have said, it's not an Echo Show, but a smart home center that can pull your cameras, Ring Alarms, Ring keypads, lights, switches, and other smart devices into a nice wall-mounted panel that offers convenience apart from your phone. It's meant to be set up, customized, and left alone. It's not meant to watch TV or interact with like a Show. I have one for each floor of a three-story house and another in our primary bedroom. Three are powered by the 12-volt wire that was already in the wall from our old security system, and one is powered by splitting off the PoE of an already existing in-wall ethernet port in the adjacent room.The Black Friday sale made these much more palatable at just over $100 each and I made my own fast-charging power adapters for just under $6 each. This is my biggest complaint with the Echo Hub. They aren't really PoE compliant or ready since they don't have an ethernet port and they don't just require a Power Delivery (PD) adapter like Amazon states. They require a PD3.0 or PD3.1 adapter that optionally supports Programmable Power Supply (PPS). After a couple of weeks of trial and error I made four power adapters from AITRIP PD65W Fast Charging Type-C USB modules that provided the proper PPS power. I added a REVODATA Gigabit PoE Splitter ($13 additional) to power one of them with 12-volts and 2-amps (24 watt) while maintaining the ethernet data port in the adjacent room. The Hubs look professionally installed since all the power connections are completely hidden in the wall.I didn't give 5-stars to the Echo Hub. There are more issues, mostly minor, than just the power issue.1. The interface is SLOW. It needs more horsepower to be more responsive!2. I think the Hubs looks pretty nice on the wall but could be more modern looking by being thinner and having smaller bezels.3. One of the four Hubs shipped with a faulty power adapter that gave a startup error as many others have mentioned.4. I find the brightness of the screen to be very difficult to precisely control. The Hub tries too hard to be "smart". Why not allow the user to set the exact lowest and highest brightness settings?5. The proximity sensor works well, but I turned it off because the only option to allow the screen to toggle back to the main clock interface takes 10 minutes and can't be adjusted. WTH? The Hubs are wall-mounted in the highest traffic areas to make them accessible, especially for disarming the Ring alarms. The clock and background images almost never show when proximity is turned on since someone is almost always passing by.
Top reviews from the United States
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- Reviewed in the United States on November 12, 2024Configuration: Device onlyVerified Purchase
Good hub for cameras, lights, hvac, etcThere are many reviews high and low for this hub. What you intend on using it for is what you should be looking at. I have had an excellent experience with it so far, because I am using it as a second alarm control, control my lighting and quick view of my Ring cameras/answering the doorbell. It can handle media, music, etc, but that is not its primary use. It is quick and responsive when controlling all of my Ring products, very good at my lights and switches, and very good at locking/unlocking my doors. It works perfectly as a second alarm panel for my Ring alarm. It does a admirable job with my ecobee controlling the Hvac. It is also outstanding as a home intercom, assuming you have Amazon Echos set up in other rooms to drop in on. It is not so great for Amazon music, etc, just get an echo dot for that. It is also not really good to use for video streaming... Yes, it can do that with it, but it begins to lag a bit when it does. This is not a tablet either, as it does need to remain plugged in, so if that is what you are expecting, look at a fire tablet.
Reviewed in the United States on November 12, 2024
If you want a device to function as a hub for smart home devices to quickly control, plus need a 2nd Ring alarm panel, THIS IS IT! If you are looking for a media controller, you probably need a fire tablet.
It has been excellent for me, was easy to set up and use. I also used a wall wire phish tool to get the USB cord through the wall to keep it looking sharp.
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