T-Mobile
customer reviews
Overall Customer Satisfaction Rating:
3.9/5
Category Rating breakdown
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Price
3.8/5
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Speed
3.7/5
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Reliability
3.8/5
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Customer Service
3.8/5
What do T-Mobile customers think?
T-Mobile 5G Home Internet is a 5G internet provider that has become popular in recent years due to its widespread availability. Customers are pleased with T-Mobile’s pricing and reliability. Although it won’t give you speeds as fast as fiber or cable, T-Mobile has simple pricing with no rate hikes, contracts or data caps. You can also take advantage of some bundling discounts if you purchase a T-Mobile phone plan along with your internet.
Featured Reviews
T-Mobile works as good as my previous big name cable internet at a lower and hopefully more reliable
5/5
I love T-Mobile, they are great and their customer service agents are very helpful.
5/5
The service is a hit and miss with quality and at times not much better than the old dial up service that was free from NetZero.
3/5
T-Mobile rating characteristics explained
Allconnect sends recent customers a survey link, asking them to rank overall satisfaction with their new internet service provider plan and their satisfaction with the pan’s speed, price, reliability and provider’s customer service. Allconnect.com also collects customer service responses from site visitors.
Read more on T-Mobile from Allconnect customers
2/5
Streaming works great however my computer loses internet connection constantly. Making work or school impossible.
4/5
I wish there were more internet provider options for my area
5/5
The ease of the purchase, set up, and quality for the price are amazing!
2/5
Great customer service, however it’s now unreliable in my new home.
1/5
T-Mobile is great at severe deprioritization on Home Internet. It’s a slow slow service. Garbage service.
5/5
T-Mobile is hands down the best deal for internet service. Excellent cell coverage where I live which gives me fast speeds on their wifi.
5/5
This has been the best internet provider I have had in years and recommend it to everyone!
2/5
Always dropping internet
4/5
Easy setup and very reliable, strong signal. No issues to date.
2/5
Too expensive, no customer service, connection goes in and out.
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