教學
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旅居主人/體驗策劃人
待付款是甚麼意思?
待付款是甚麼意思?
Awaiting payment means that a host has accepted a guest's reservation request, but the guest's payment hasn’t gone through yet. In most cases, this means the guest needs to update information related to their payment method.
When a reservation is awaiting payment:
- The guest who made the reservation request will have 24 hours to successfully update their payment info before the reservation can be confirmed.
- If the guest doesn’t update their payment method within 24 hours, the request to book will be withdrawn with no consequences to the host or guest.
- Hosts no longer has the option to decline awaiting payment requests.
- While the guest is updating their payment info after sending a request to book, dates will be blocked on the host’s calendar for up to 24 hours. This helps us prevent glitches such as a hosts getting multiple payments for requests from multiple guests for the same dates.
- If the current guest doesn’t confirm their payment info, the request will be withdrawn and other guests will be able to send inquiries or requests for those dates.
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- 旅居主人
如何查看旅人的訂單是否已確認?
訂單確認後,你將收到一封電郵。你也可以前往訂單頁面、行事曆或與旅人的連載訊息查看紀錄。 - 旅居主人
在入住前不足24小時或在住宿期間更改或取消旅人的訂單
如需取消訂單的餘下晚數,請務必發送訊息通知旅人,然後聯絡我們尋求協助。 - 旅居主人
了解訂單狀態
了解你的訂單可能會經歷的各種狀態。