Requirements to join and stay on the Co-Host Network

Co-hosts must have a strong track record on Airbnb to be eligible to join. It’s important to maintain your high rating and response rate to remain visible in search results on the Co-Host Network.

What co-hosts need to join the Co-Host Network

We require co-hosts to follow all our ground rules for hosts, which help create comfortable, reliable stays for guests. We also require:

• You must have an active listing as a host, full-access co-host, or calendar and messaging access co-host
• You’ve hosted 10+ stays or 3+ stays accumulating to 100+ nights both in the past 12 months as a host or co-host
• You’ve maintained an average guest rating of 4.8 or more across all accounts and listings that you support as a host, full-access co-host, and calendar and messaging access co-host in the past 12 months
• Your cancellation rate is less than 3%, with exceptions made for certain valid reasons beyond your control
• Your identity has been verified
• Your Airbnb account is in good standing
• You must meet name and photo requirements to be displayed on the network

Co-hosts need to maintain high review ratings

Guests expect a consistent level of quality and use reviews to share their experience. Co-hosts are required to maintain review ratings of 4.7 or higher to appear in search results on the Co-Host Network.

The average rating is calculated based on the overall guest star rating in the last 12 months of all listings that a co-host hosts, either as a co-host with full access or calendar and messaging access permissions, or as a host.

What happens if your ratings fall below 4.7

You may be temporarily hidden from the hosts’ search results on the Co-Host Network if your ratings are below 4.7.

If your average rating decreases below 4.5, the experienced co-host services platform may terminate its agreement with you in accordance with the Co-Host Network Additional Terms.

You’ll be able to reapply to the platform, provided you meet the eligibility criteria. You’ll still be able to work with your existing hosts, and you can still use the Airbnb platform and co-host tools.

Expected response rate to hosts

Co-hosts are recommended to maintain a response rate above 90% to remain visible to prospective hosts searching the Co-Host Network.

Response rate refers to the percentage of new requests from prospective hosts that co-hosts respond to within 24 hours over the last 90 days, from Airbnb Messages.

If you fall below the 90% response rate, you may be temporarily hidden from search results. This doesn’t impact your ability to communicate with hosts you’ve previously contacted, or to send your co-host referral link on the Co-Host Network.

Profile photo requirements for the Co-Host Network

Your profile photo in your Airbnb account must be high-resolution, with a file size up to 100 MB. The photo must clearly show your face, and it can’t be blurry.

If you host as a business in the European Economic Area or the UK, you may disregard this requirement. Please reach out to [email protected] if you have questions.

Additional photo recommendations

For best results, consider uploading a photo where your face is:

• Centered
• Not covered by other objects, watermarks, or people—however, face coverings for religious or medical reasons are welcome
• Not too small or too big
• Does not include multiple faces

Use your individual name

Your co-host profile automatically pulls in your name from your Airbnb account. To appear on the Co-Host Network, your display name, whether legal or preferred, must be your individual name, not a business.* Your first and last name from your Airbnb account will appear on your co-host profile unless you choose to only show your first name in your co-host profile settings.

You can still let people know you’re part of a business in your co-host profile intro and the “About me” section of your Airbnb profile.

Additional info for co-hosts

Co-Host Network is available in select locations, currently in France, Spain, Italy, Germany, United Kingdom, Australia, Mexico (powered by Airbnb Global Services Limited), Canada, United States (powered by Airbnb Living LLC), and Brazil (powered by Airbnb Plataforma Digital Ltda).

Co-Host Network requirements and expectations are subject to change. We'll update you if we make changes that may impact your eligibility to join and remain on the network.

*If you host as a business in the European Economic Area or United Kingdom, this requirement does not apply.