Human Resource
Management
Strategic Human Resource
Management
http://edition.cnn.com/2009/WORLD/asiapcf/09/23/india.vp.beaten/index.html
NEW DELHI, India (CNN) -- Angry workers beat to
death a human resources vice president after he
laid off 42 employees at an auto-parts
manufacturing company in southern India, police
said Wednesday.
Roy George was vice-president for human
resources at Pricol, the auto-parts company.
Some four to five workers, belonging to a union not
recognized by the company, barged into his office
and beat him up with iron rods, said N. Kannan, a
police superintendent of Coimbatore in Tamil Nadu
state.
India: HR manager killed by
workers
http://www.workplacebullying.org/2010/11/14/hr-exec-killed/
GHAZIABAD: A 45-year-old human resources
manager, who was employed with Allied Nippon,
succumbed to his injuries on Sunday. Joginder
Singh, who passed away around 12.15am, had
suffered multiple head and chest injuries when
workers
of
the
factory
management on Saturday.
clashed
with
the
9 prisoners in Jabalpur enrol for
MBA (HR)
BHOPAL: Nine inmates in the Jabalpur
central jail have enrolled themselves for
Master of Business Administration (MBA)
course.
The interesting part is their choice for area
of specialisation. All of them have opted for
the master's in Human Resources (HR).
Eight out of the nine have been convicted
for murder, one on charges of theft.
HRM – Crucial to the
Success of Organization
I believe the only game in town is the personnel
game ... My theory is if you have the right person in
the right place, you don't have to do anything else.
If you have the wrong person in the job, there's no
management system known to man that can save
you.
Walter Wriston
Former Chairman and Managing Director
Citicorp
Human Resource
Management
Conducting job analysis
Planning labor needs and recruiting job candidates
Selecting job candidates
Orienting and training new employees
Compensating employees
Providing incentives and benefits
Appraising performance
Communicating (interviewing, counseling, disciplining)
Training and developing managers
Building employee commitment
HRM Practices
HRM practices should
– Increase employees’ knowledge, skills and
abilities (KSA).
– Motivate employees to leverage their KSAs for
the firm’s benefit
– Empower employees to do so.
Increase employee’s
KSA
Training
Selection
Compensation Level
Motivation Enhancing
Practices
Internal Promotion
Incentive System
Empowerment
Enhancing Practices
Grievance Procedure
Flex Time
Employment Security
Participation Programme
Strategic Human
Resource Management
Strategic Human Resource Management
– The linking of HRM with strategic goals and
objectives in order to improve business
performance and develop organizational cultures
that foster innovation and flexibility.
– Formulating and executing HR systems—HR
policies and activities—that produce the
employee competencies and behaviors the
company needs to achieve its strategic aims.
Linking Corporate and HR
Strategies
Effective HR Strategy
Formulation and
Implementation
Organizational
Strategies
Fit
Consistency
Consistency
Fit
Organizational
Characteristics
Environment
Consistency
HR Strategies
Fit
Improved
Firm
Performance
Fit
Consistency
Organizational
Capabilities
Selected HR Strategies That Fit
Porter’s Three Major Types of
Business Strategies
Business
Strategy
Overall
cost
leadership
Common Organizational
Characteristics
• Sustained capital
investment and access
to capital
• Intense supervision of
labor
• Tight cost control
requiring frequent,
detailed control reports
• Low-cost distribution
system
• Structured organization
and responsibilities
• Products designed for
ease in manufacture
HR Strategies
• Efficient production
• Explicit job descriptions
• Detailed work planning
• Emphasis on technical
qualifications and skills
• Emphasis on job-specific
training
• Emphasis on job-based
pay
• Use of performance
appraisal as a control
device
Selected HR Strategies That Fit
Porter’s Three Major Types of
Business Strategies
Business
Strategy
Common Organizational
Characteristics
Differentiation
• Strong marketing
abilities
• Product engineering
• Strong capability in
basic research
• Corporate reputation for
quality or technological
leadership
• Amenities to attract
highly skilled labor,
scientists, or creative
people.
HR Strategies
• Emphasis on innovation
and flexibility
• Broad job classes
• Loose work planning
• External recruitment
• Team-based training
• Emphasis on individualbased pay
• Use of performance
appraisal as
development tool
Selected HR Strategies That Fit
Porter’s Three Major Types of
Business Strategies
Business
Strategy
Common Organizational
Characteristics
Focus
• Combination of costleadership and
differentiation strategy
directed at a particular
strategic target.
HR Strategies
• Combination of HR
strategies above.
Selected HR Strategies That Fit Miles
and Snow’s Two Major Types of
Business Strategies
Strategic
HR Area
Defender Strategy
Prospector Strategy
Work flows
• Efficient production
• Control emphasis
• Explicit job descriptions
• Detailed work planning
• Innovation
• Flexibility
• Broad job classes
• Loose work planning
Staffing
• Internal recruitment
• HR department makes
selection decision
• Emphasis on technical
qualifications and skills
• Formal hiring and
socialization process
• External recruitment
• Supervisor makes
selection decision
• Emphasis on fit of
applicant with culture
• Informal hiring and
socialization process of
new employees
Selected HR Strategies That Fit Miles
and Snow’s Two Major Types of
Business Strategies
Strategic
HR Area
Defender Strategy
Prospector Strategy
Employee
separations
• Voluntary inducements
to leave
• Hiring freeze
• Continuing concern for
terminated employee
• Preferential rehiring
policy
• Layoffs
• Recruit as needed
• Individual on his/her own
• No preferential treatment
for laid-off workers
Performance
appraisal
• Uniform appraisal
procedures
• Used as control device
• Narrow focus
• High dependence on
superior
• Customized appraisals
• Used as developmental
tool
• Multipurpose appraisals
• Multiple inputs for
appraisals
Selected HR Strategies That Fit Miles
and Snow’s Two Major Types of
Business Strategies
Strategic
HR Area
Training
Defender Strategy
Prospector Strategy
• Individual training
• On-the-job training
• Job-specific training
• “Make” skills
• Team-based or crossfunctional training
• External training
• Generic Training
emphasizing flexibility
• “Buy” skills
Compensation • Fixed pay
• Job-based pay
• Seniority-based pay
• Centralized pay
decisions
• Variable pay
• Individual-based pay
• Performance-based pay
• Decentralized pay
decisions
Selected HR Strategies For Firms Low
and High on Different Environmental
Characteristics
Environmental
Dimension
Low
High
Degree of
Uncertainty
• Detailed work planning
• Job-specific training
• Fixed pay
• High dependence on
superior
• Loose work planning
• Generic training
• Variable pay
• Multiple inputs for
appraisals
Volatility
• Control emphasis
• Efficient production
• Job-specific training
• Fixed pay
• Flexibility
• Innovation
• Generic training
• Variable pay
Selected HR Strategies For Firms
Low and
High on Different Environmental
Environmental
Characteristics
Dimension
Low
High
Magnitude
of Change
Complexity
• Explicit job descriptions
• Formal hiring and
socialization of new
employees
• “make” skills
• Uniform appraisal
procedures
• Control emphasis
• Internal recruitment
• Centralized pay
decisions
• High dependence on
superior
• Broad job classes
• Informal hiring and
socialization of new
employees
• “buy” skills
• Customized appraisals
• Flexibility
• External recruitment
• Decentralized pay
decisions
• Multiple inputs for
appraisals