International Journal of Management Sciences and Business Research, May-2022 ISSN (2226-8235) Vol-11, Issue 5
The Impact of Advertising on Consumer Buying Behaviour
Author’s Details:
(1)
Fariha Arshad
Scholar, Greenwich University, Karachi, Pakistan. Email:
[email protected]
(2)
Dr. Masood Hassan
PhD, IoBM, Karachi, Pakistan and Visiting Faculty Greenwich, Karachi, Pakistan, Email:
[email protected] (Corresponding Author)
(3)
Muhammad Zaid
Scholar, Greenwich University, Karachi, Pakistan. Email:
[email protected]
(4)
Kulsoom Nadeem
Scholar, Greenwich University, Karachi, Pakistan. Email:
[email protected]
(5)
Osama Anees Darbari
Scholar, Greenwich University, Karachi, Pakistan. Email:
[email protected]
Abstract:
This report below discusses the impact of advertising on consumer buying behavior. One of the major strategies
of various brands for the product's promotion is advertisements. The role of mass advertisement is to grab the
attention of the consumer for the product, make a sure prolonged connection with the customers, and also for
recalling the particular product in the mind of the customer. It proceeds to determine the impact of advertising
in convincing the attitude of the consumer for the purpose of purchasing the desired product. This report below
recommends that the target audience should be extensively reached for the purpose of knowing their pattern of
consumption as well as behavior towards services and products for the purpose of taking place effective
advertising. Also, the effort must be more directed over emotional advertisements, since customers' patronage is
mainly induced through their feelings and emotions. With the vast increase in advancement of technology,
effective advertising has now extremely significant to be able to have benefits of competition, hence the
requirement for research of this report.
Keywords: Advertising, Consumer Buying Behavior, Target Audience, Emotional Response, Environmental
Response.
Introduction
Advertisements are referred to as one of the most topical brand strategies for the purpose of promoting a
particular product or service (Lee, Fernandez, & Martin, 2002). To ensure lengthened association with the
customer, to recall the product in the mind of the consumer, or to get the attention of the product is the purpose
of advertising (Barroso & Llobet, 2012). The way organizations and businesses communicate with their
customers with the help of advertising has somehow changed throughout the years through television, printing
press, radio, and social media (Lee et al., 2002). Advertising is much more adaptable today as compared to old
times. People are exposed to marketing wherever or whenever, even if they need it or not, also many times
without even observing (Segercrantz, 2013). The effect of the digital outbreak on the sector of advertising has
vastly changed the accessibility as well as the reach of broader consumers that are inspired by the content of
social media (Barroso et al., 2012). Nowadays, many organizations, government sectors, and enterprises have
created good efforts for advertisement. The advertisement has variations of purposes, looking for the formation
of constant demand, impact on attitudes for the purpose of meeting the aim of advertising, and affirmative
changes effect on advertising (Lee et al., 2002). The purpose of advertising is to sales of a particular product or
service through advertisers and also to provide information along with the repayment via non-human media
(Barroso et al., 2012).
The classification of advertising is divided into different ways of viewpoints; one, advertising is considered as a
presentation of non-human as well as promotion along with the collection of ideas, services, or any product
through the advertisement. Two, the advertisement is referred to as the persuasion or information handled by
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mass media from viewpoint of the communication (Wright, 2016). Yet, advertising is considered to work from
the viewpoint of communication as well as marketing also to provide getting information to the group through
different sorts of media by individuals that are considered as impersonal conversation, non-profit doing
organizations, and enterprises (Barroso, 2008). Also, advertising is defined as a vast spreading of factuality to
add not just non-profit making advertisements but profit-making advertisements as well followed by expanded
marketing application scope as well as the development of the theory of communication (Lee et al., 2002).
Advertising is considered the main element of communication object between the consumer and the producer
(Kotler, Keller, Koshy, & Jha, 2009). Advertising is referred to as a promotion strategy that works as the main
tool in making awareness of the product in the mind of the customer for the purpose of making decisions to
purchase (Barroso, 2008).
Advertising, public relations, and sales promotion are tools for mass communication utilized by marketers.
Through mass media, advertising influences viewers, but TV is the strongest medium for advertisement and has
mass reach (Odunsi, 2020). Advertising can affect the behavior of an individual, the culture of the country, and
also lifestyle (Latif & Abideen, 2011). An organization can increase the brand of their service or product by
investing in promotional work for the purpose of competing in a customer market that is ruled by advertising
(Hussainy, Riaz, Kazi & Herani, 2008). The most important target of advertisers is to reach customers as well as
influence the awareness of the customer, buying behavior, and attitude. The main preoccupation of advertisers
is to keep customers' interest in their services or products by spending on advertisements (Barroso et al., 2012).
Advertisers are also required to know what influence the behavior of the consumer. It has the strength to
contribute to the brand choice of the customer. Advertisement effect on consumer behavior (Latif et al., 2011).
Advertising affects consumer buying behavior. It affects the change of brand frequently in the memory of the
people. Brand memories contain those associations which are interconnected to the brand name in the mind of
the consumer. These cognitions of brands influence the steps which are considering, evaluating, and final
purchasing the product (Romaniuk & Sharp, 2003).
The main purpose of advertisers is to reach their customers and influence their attitude, awareness, and buying
behavior. The preoccupation of the advertisers is to keep the interest of an individual in their products by
spending over advertising. Advertisers need to know what attracts customers' behavior. Advertising has the
power to contribute to the customer brand choice (Latif et al., 2011). Some companies don't attach significance
to the purpose of advertising their service or product and this has a counter impact on their output regarding
sales of the particular product (Barroso et al., 2012). Others utilize various advertising media such as TV,
newspapers, the internet, billboards, magazines, etc. for the purpose of conveying the message of the product to
their customers or target audience (Odunsi, 2020). Organizations spend the main set of their budget on the
strategies of advertising for the purpose of promoting their product. These strategies influence customer buying
behavior (Chukwu, Kanu, & Ezeabogu, 2019). Customer buying behavior is considered as the physical, mental
and emotional activities that a person connects while selecting, buying, and disposing of a product aiming to
satisfy the desire and requirement of the consumer (Rai, 2013). For effective advertising, consumer behavior
can be analyzed for the purpose of knowing why customers act in a specific manner under specific
circumstances (Chukwu et al., 2019).
Advertisers make an advertisement that contains an emotional connection with the consumer. Positive
advertisement emotional appeals and gives a good brand cue as well as stimulates type-based processing (Latif
et al., 2011). Consumer buying behavior is impacted by some economic factors such as the price of the product,
income-expenditure pattern, complimentary product price, the elasticity of demand, and substitute goods
(Barroso et al., 2012). Consumer buying behavior is also impacted by psychological factors, attitudes as well as
learning for instance placement and positioning of the product (Rai, 2013). It is significant for advertising
managers to get the attention of the customer through sales promotion as well as advertisement in a competitive
market. Advertising is to do things from the viewpoint of communication as well as marketing also to provide
getting information to the group through different sorts of media by individuals that are considered as
impersonal conversation, non-profit doing organizations, and enterprises (Barroso, 2008). A quality amount
spent on advertising. Digital media platforms' trend is growing for advertisement (Odunsi, 2020). Mass media
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and advertising influence their audience through their advertisement, but TV is the most essential medium for
advertisement and has mass reach (Latif & Abideen, 2011). The most essential aim of advertisers is to reach
customers as well as influence the awareness of the customer, buying behavior, and attitude. The main
preoccupation of advertisers is to keep customers' interest in their services or products by spending on
advertisements (Barroso et al., 2012). Advertisers are also required to know what influence the behavior of the
consumer. It has the strength to contribute to the brand choice of the customer (Latif et al., 2011). Advertising
can affect the behavior of an individual, the culture of the country, and also lifestyle (Odunsi, 2020). An
organization can increase the brand of their service or product by investing in promotional work for the purpose
of competing in a customer market that is ruled by advertising (Hussainy, Riaz, Kazi, & Herani, 2008).
Marketers intend to achieve a high top of recalling the product name in the audience's mind through
advertisement (Rai, 2013). Therefore, advertisements are considered a critical part of strategic marketing,
specifically in business to customer context (Kotler et al., 2009).
Advertising
Advertising is considered a promotional strategy which uses in making awareness of the product in the
consumer's mind for the purpose of making buying decisions (Latif et al., 2011). Advertising is a tool for
communication used by advertisers/marketers. Advertising affects the attitude and behavior of an individual as
well as lifestyle. Advertising is the main form of communication between a user of a particular product and the
producer (Ayanwale, Alimi, & Ayanbimipe, 2005). The product should be a well-known brand for a company;
the advertisers must put their investment in their promotional work, especially in advertisements (Hussein et al.,
2008). Advertising has the strength to put in the choice of the brand among customers (Latif et al., 2011).
Studies defined advertising that it's communication, social, economic, public relations, marketing or persuasion,
and an information process (Ayanwale et al., 2005).
Dunn and Barban (1987) further defined advertising as it's a paid as well as non-personal communication by
different media through business companies, non-profit corporation, and individuals as well, who are in a kind
of recognized in the message of advertising and who expect to give information it persuades person of a
particular audience. Studies discussed that a message of advertising is to create a fundamental awareness
regarding the product or service inside of the mind of the particular customer as well as to acknowledge it to
them (Ayanwale et al., 2005). The advertisement provides a key tool in making awareness of the product or
service as well as situations in the mind of the consumer to make a final decision on what to buy or what not
(Dunn et al., 1987). Advertising is a paid and non-personal kind where concepts, information, products or
services, and ideas are conveyed by media through a recognized behavior (Ayanwale et al., 2005). Advertising
through TV allows messages of advertisement for the purpose of reaching a vast amount of audience or
customers and advertising is a good way to promote goods, products, organizations, ideas, services, etc (Dunn
et al., 1987).
Consumer Buying Behaviour
Consumer buying behavior is considered as the physical, emotional, and mental activities that a person engages
in while choosing, buying and product and service disposing of for the purpose of satisfying their desires and
requirements (Arnould & Thompson, 2005). Consumer behavior includes buying and different other activities
of people that engage in the process of exchanging related consumption. Studies discussed consumer behavior
as the process that involved when a person or group chooses, buys, utilizes, or disposes of a product, idea, or
service for the purpose of satisfying the needs and desires of the consumer (Pickett‐Baker & Ozaki, 2008).
Consumer buying behavior is impacted by some economic elements, for instance, the price of the product,
income-expenditure pattern, price of complementary products, the elasticity of demand, and substitute goods
(Arnould et al., 2005). Consumer behavior is also impacted by some psychological factors, perceptions
learning, and attitudes (Pickett et al., 2008). Consumer buying behavior is impacted by social as well as cultural
factors that impact a person in purchasing decisions but decide the type of product to purchase (Arnould et al.,
2005).
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Emotional Response
The emotional response in advertising is considered one of the effective kinds of integrated marketing
communication that encourage customers emotionally to purchase a product or service (Moore, 2004). The
extract of advertising is to produce brand awareness, selection, and preference for a particular product. Attitude
towards the advertisement is very influential in the research of marketing and advertising (Rahmi, Tayeb, &
Amerkhail, 2020). Since the aim of the advertisement is to create an attitude that is positive towards the brand
and advertisement after that a positive emotional response towards the advertisement might be a good measure
of effective advertising (Moore, 2004). This might be the reason why the fundamental purpose of advertising is
to motivate customers to purchase products and services and produce awareness (Goldsmith et al., 2002). The
ability of the customer to recall the particular advertisement of the brand is another element of effective
advertisement that produces an emotional response (Moore, 2004).
The level to which customers make the decisions regarding products depends upon the importance of recalling
the brand which may lead to the particular brand awareness (Rahmi et al., 2020). The awareness about brand
helps to make sure to recall that which has the competitive benefit upon those brands that a person cannot easily
recall. Positive behavior towards advertisement usually has more ability to recall an advertisement rather than a
negative attitude towards the particular brand (Goldsmith et al., 2002). Indication has been discovered suitable
under different producing situations for the purpose of brand recalling advertisement as well as good chance of
brand to get back of any customer when various other attributes are connected to the particular brand, which
produces brand association (Rahmi et al., 2020). One of the most effective elements in the advertisement is
emotional advertising; the reason is it enables customers to give emotional responses toward a particular
product (Goldsmith et al., 2002).
Environmental Response
The environmental response gives particular kinds of experiences to customers which are used for the purpose
of promoting as well as selling products and services (Adelaar, Chang, Lancendorfer, Lee, & Morimoto, 2003).
Businesses offer customers particular kinds of media experiences that are used for the purpose of setting up the
level that encourages the selling of a particular product or service (Danaher, Danaher, Smith, & Loaiza-Maya,
2020). A special kind of marketing research has been made to explain the impacts of various environmental
conditions such as in atmosphere in retailing shops as well as background music while a customer is purchasing
(Adelaar et al., 2003). Sense processes for instance touch, sight, and sound can impact user experience, the
production rate can impact user experience, and the production rate can impact the user for getting information
regarding advertisement (Danaher et al., 2020).
The psychological environmental model represents these. This representation is applicable to this lyric’s music,
video as well as music, which are strongly interconnected to each other and are presented in advertisements
(Adelaar et al., 2003). Studies found that the environmental psychology model gives a good concept regarding
emotional response than the research of traditional marketing (Danaher et al., 2020). The environmental
psychology model suggests that the environmental factors, for instance, retailing stores make an emotional level
in the mind of an individual that can divide into arousal, buying situation, pleasure, or dominance (Adelaar et al,
2003). This environment psychology model defines the media which gives awareness that is described by the
mixture of touch, sound, and sight sources (Danaher et al., 2020). It covers different stages of visual as well as
verbal media messages, by which people receive information. The visual and verbal messages impact
customers' mindset about the environment stimuli (Adelaar et al., 2003).
Brand awareness
Often looked on to a discussion of strategic advertising, brand awareness is a critical consideration. Brand
awareness is perhaps thought of as the likeability of a customer for the purpose of identifying a brand under a
group in plenty of detail to create a purchase (Aaker, 1996). It is significant to remember that enough detail
does not always need recognition of the brand name. Frequently it is not more of a visual picture of the package
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that encourages a response to a brand (Keller, 1993). Furthermore, recalling the brand name is not significantly
needed the reason is brand awareness may begin through brand identification. When a brand is identified while
buying, brand awareness might not be needed to recall a brand (Aaker, 1996). This is a significant point in
considering brand awareness as a communication purpose. Brand awareness is considered as the first as well as
the prerequisite aspect of the whole knowledge about the brand in the mind of the consumer, reflecting their
capability to identify the brand in various situations: the probability that a name of the brand will pop up to the
mind and the relief with which it does so (Keller, 1993). Brand awareness is considered according to the various
ways in which customers remember a brand, which may involve recognition of the brand, dominant brand, and
top-of-the-mind brand (Aaker, 1996).
Product placement
Placement is considered as the purposeful combination of business content under non-business settings, that is a
service or product plug created through the fusion of entertainment as well as advertising (Ginosar & Levi-Faur,
2010). Product placement is also considered in program sponsoring, product brand placement, brand
entertainment, and product integration are also considered marketing activities in promotion and advertising
where a brand name, package, product, signage, or various trademark merchandise is connected into as well as
utilized contextually under in the motion picture, TV, or various other media vehicles for advertising activities
(Stephen & Coote, 2005). The involved viewers get disclosed to the product and brand while the natural movie,
television program, or content vehicle process in product placement (Ginosar et al., 2010). Product placement in
famous mass media gives exposure to a strong target audience and brand of the shows being consumed and
utilized in their natural settings (Stephen et al., 2005). Lastly, the product or brand, or service is seen as a
quality of recognition with characters approving and using the product placement (Ginosar et al., 2010).
Sensory Stimulation Advertisement
The senses play a very major role in customers' perceptions as well as exert a potential influence over
purchasing decisions (Wei, Liu, Xu, Li, & Cao, 2022). Nowadays, sensory marketing is considered an important
tool for encouraging the connection between customers and the brand by stimulating other senses and producing
emotions. Sensory marketing includes applying a marketing campaign that appeals to the customer's five senses
which are touch, sight, taste, sound, and smell (Wei et al., 2022). Sensory marketing includes various
techniques that are utilized to reach the consumer's senses as well as influence their attitude based on how the
tactics and brand create them feel. Using media senses in marketing and advertising campaigns can highly
influence the viewers and the decision of the viewers as well to purchase a product. A specific sensory appeal
can attract how people recognize the activity or object when linked with the particular sensory experience
(Krishna, Cian, & Sokolova, 2016).
The sensory appeal is impactful in product promotion to the customer, which is why advertisement of sensory
appeal can get great outcomes. Senses advertisement and marketing is an effective yet simple approach for the
purpose of influencing customers to buy a particular product or service. It is the most potent sense in the
advertisement world (Wei et al., 2022). Fortunately, it is considered one of the simplest marketing and
advertising senses to create the most of. To find out, make sure the corporate website is appealing and beautiful
to the consumer, or recruit an experienced to design the social apps as well as graphics for advertisement
(Krishna et al., 2016). Sensory advertisement is the greatest way for the brand to activate the consumer's
emotion and set up engagement (Wei et al., 2022).
Relationship between environmental response and consumer behavior
In recent times, efforts are being made toward environmental protection and green growth. Purchasing
environmentally sustainable products and recycling have gained well-deserved attention and are some of the
various eco-friendly consumers' buying behavior. A wide variety of industries has quickly adapted and is
focused on green advertising by consumers, regulators, and business stakeholders (Davis, 1994). Whenever
there is talk of the green revolution, the consumer is one of the most important factors to consider. The
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challenge all companies face is the integration/incorporation of environmental awareness in their business
activities and strategies which includes green advertising. There is skepticism and some consumers in different
countries question the credibility of green advertising because of 'Greenwashing'. Although some consumers are
reluctant in accepting content credibility, Green Advertising has had positive results for organizations and
businesses when presented efficiently and effectively (Niazi, Siddiqui, Alishah, & Hunjra, 2012). This is one of
the reasons why Green Advertising can be used to make consumers aware of already existing environmentally
friendly products which can shape consumers' orientation towards viable consumption. Studies have shown that
when the influence of information, entertainment, and inconvenience is higher so is the casual relationship
among advertising attitudes (Davis, 1994).
In some studies, on consumer behavior toward advertisements on commercial websites, research confirmed that
the following positively affected the appeal of the advertisement; Information & Entertainment, Reliability &
Convenience. The reliability of green advertising has a major effect on the consumer's intention to buy ecofriendly products; this is the green advertising's effect on purchase goals among buyers. Credibility can be
defined as a characteristic in promotions, meaning the buyers or the consumers can trust the promotion
(Shojaee, Totonkavan, & Sanjani, 2014). It is an important antecedent variable among many others that should
be examined in research on advertising. Additionally, the credibility of the advertisement /promotion can
greatly impact and influence the consumer's behavior toward the advertisement and the advertised brand.
Informatively, on the other hand, means that buyers have the access to relevant information when he/she is
buying the service or the product. The information should be relevant so that the consumer can make an
informed decision. For example, detailed product descriptions and features on the product (Niazi et al., 2012).
Advertising is an important tool and when looking at it from a consumer's point of view, we can maximize
consumer satisfaction when buying products by providing the right information and this is where the power of
advertising lies (Davis, 1994). Emotional appeal is another key factor that can positively or negatively influence
a consumer's attitude towards a product/service, environmental behaviors, and its response to economically
friendly advertisements. After these findings, we can safely say that emotional attributes are one of the key
attributes of green advertisements among other Cognitive attributes (Niazi et al., 2012). According to another
study Environmentally Responsible Consumer Behavior and Green Advertising, if we are looking to promote
consumer action then factors of message effectiveness, delivery, and design attractiveness along with originality
should be improved. Advertising attributes consisted of the following: Entertainment, Informational Aspect,
Compensatory Aspects, personalization, Utility, Security, and Inconvenience. All of these attributes with the
exception of security can positively or negatively affect a consumer's intention of purchasing the product or
service (Shojaee et al., 2014). The purchase intention of the consumers is significantly affected by green
advertising according to the study. When a consumer is quick to adapt and accept an environmentally sound
product, lifestyle, or consumption pattern when compared to others then this is known as Eco-Friendly
Consumer Innovativeness. Studies have suggested that Eco-Friendly Consumer Innovativeness should be the
key factor when you are distinguishing innovative consumers. Furthermore, Consumer Innovates can affect
environmentally friendly products' acceptance (Niazi et al., 2012).
Relationship between brand awareness and consumer behavior
Brand awareness is the earliest level of knowledge of a brand, including at least recognition of the brand name
or a shape that has been created on information that is in detail. Brand awareness results to make the decision of
customers about a product. If a customer going to purchase something he definitely thinks about a brand (Tsuji,
Bennett, & Leigh, 2009). Brand awareness is the primitive and the leading restriction in any brand-associated
search and it is the potential of a customer to acknowledge and remember a brand in a different circumstance. If
the customer has knowledge regarding his brand, he will have more chances for purchasing and he will always
make decisions economic wise (Domazet, Đokić, & Milovanov, 2017). Every Company has its major goal to
make its brand strong among many brands. And it's not only impact on the short-term profit but also it will be
fruitful in a long time. Therefore, the main objective of any good organization team is to combine a brand in
order to work out at least for many years and can add up new services/Products (Tsuji et al., 2009).
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The brand name is the main thing that fascinates a customer about a brand. If the firm has an interesting brand
name so definitely customers will inspire to purchase that product (Clark, Doraszelski, & Draganska, 2009). A
productive advertisement/commercial definitely helps the company to build awareness regarding a brand. The
impact of advertisement/commercial is consistently on a large scale. An interesting advertisement/commercial
always brings more consumers and if any one consumer will be happy after watching an interesting
advertisement, then he/she will advertise the brand by Word of Mouth (Domazet et al., 2017). The Famous
person who is endorsing the brand is also playing a major role in advertising the product. firms hire celebrities
as their brand ambassadors to attract people to the brand. The discount and advertising also raise awareness
about the brand. Firms do many things to promote their brand. for instance, they give a free gift, free samples
for testing, providing their product as a gift with an additional product, that product which is popular in the
market of their own brand or in association with any other Firm (Percy & Rossiter, 1992).
The customer plays an important role in the financial set-up as he pays to purchase the goods or facilities
produced. If customers need a product is not their maker will stop having the inspiration to produce and that
thing will impact the financial system. Buying purpose means to plan to purchase a good quality or attain a
facility. It is about the aspiration of a Consumer to purchase a specific product of a particular brand (Domazet et
al., 2017). Customers sometimes purchase on their gut feelings and the selection is done at the store. This kind
of selection may classify as an unexpected purchasing decision. A Customer's buying purpose is based on the
stage of satisfaction, he looks forward and collects. If the brand makes happy the customer, will become a
regular consumer of that specific brand and do something for your brand may be some kind of promotion but if
not, the customer might participate in the negative marketing of the brand which would be unfortunate for any
brand (Clark et al., 2009). The standard of quality expected and brand faithfulness are extremely connected to
each other and certainly affect the intention of a buyer. One more way it plays a very important role that
impacts the buy intention is the awareness of buying a product which makes the decision easier (Domazet et al.,
2017).
There are many types of customers which make them different from others like price-sensitive customers are
always fascinated more the economical/low price products. But there is also a customer who goes for quality
over the price they are likely to prefer to purchase the low-price product regardless of its quality. These types of
customers believe that only high-cost products are high quality (Clark et al., 2009). An interesting packaging is
also playing a major role to attract the customer to the product a well-packed and well-advertised brand makes
the product always a preferable option over a poorly packed product. Customer behavior is not only impacting
the requirement and purpose to build it also encourages the maker to innovate the production. Ahead of
launching any product a maker must have a sound detail regarding his customer and their purchasing behavior
(Domazet et al., 2017). A Customer passes through a lot of steps while purchasing any product. The
understanding of Customer behavior helps out the marketers to the response of what, where, when, how, and
why of the utilization of the product (Percy et al., 1992).
Relationship between sensory stimulated advertising and consumer behavior
The significance of sensory experience in customer attitude has been identified in recent times by the sensory
field advertising (Krishna, 2011). Although, there have been useful perceptions of multi-sensory impacts on
calculations as in memory and perception of the customer (Hartnett, Romaniuk & Kennedy, 2016). It is crucial
for advertisers to attract attention from customers for the purpose of achieving their aims, by linking the name
of the brand with particular consumption situations. Advertisers have three key sensory cues to recognize the
brand in video advertising (Elder & Krishna, 2010). Visual sensory cues connect the eyes of the customer
through visually showing the name, packaging, logo of the brand, or the unique connected distinctive objects of
the brand as well (Hartnett et al., 2016). Auditory sensory cues connect the ear of the customer by showing the
brand through the audio track advertisement e.g., visual brand name or slogan, special music, or jingle (Elder et
al., 2010). Yet, in video advertisements, audio-only sensory cues are very uncommon (Hartnett et al., 2016).
And rather than using audio only, advertisers use audio plus visual sensory cues (Elder et al., 2010).
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Both audio and visual sensory cues for the identification of a brand give experiences for both the ears and the
eyes by showing the associated sound of the brand and the brand itself at the same time (Krishna, 2011). In
recent research, scholars thought that visual sensory cues are considered the default in video advertising like
they are very common (Hartnett et al., 2016). It should be noticed that automatic awareness is considered as
adjusted for the purpose of repeating exposure to the stimulus. Therefore, the initial sensory cue discovering the
particular brand will be utilized so that the customers have had left with no options to habituate this sensory cue
(Elder et al., 2010). The customer Psychology section is running to acknowledge the importance of bodily
experiences as an information source for customers, and the significance of embodied awareness for sensory
advertising (Hartnett et al., 2016). Customer behavior can be attracted by sensory advertising for the purpose of
generating experience at every level of the purchasing process: awareness about the product and services,
activation of desire, product and service assessment related to various other choices, buying, post buying
evaluation of consumption or use (Elder et al., 2010).
Studies have shown that the involvement of various senses can have a variety of effects on perceptions when the
question senses try to communicate synergistic texts (Krishna, 2011). Particularly, every sensory stimulus
strengthens the messages delivered through all the others, providing rise to stronger, more holistic, and more
consistent. This integrated growth of sensory effects improves the customer's perception, entering it deeper into
the customer's memory (Elder et al., 2010). Therefore, Multi-sensory perceptions facilitate speeder product
identification as well as attribution in return to stimulate, and greater processing fasts and a better consequently
assessment of the message (Hartnett et al., 2016). The key strategic aim of sensory advertising is to
communicate the image of the brand, or sensory branding (Elder et al., 2010).
The aim of sensory advertising is to use the five senses to reinforce the attributes, emotional benefits, functions
of the value of the product and send its relevance to the customers and help them to communicate the identity of
the brand, though at the same point, communicating the differential value of the product for a particular
segment of consumers in a growing competitive market (Hartnett et al., 2016). Sensory advertising is created by
a sensory strategy, which shows which particular sense will be or should be used in the image communication
and interlinks each sense with the customer, which also explains the experiences as well as messages to be
created by each sense (Elder et al., 2010). The main part of sensory advertising is the production of a brand's
sensory signature. The important perception is connected with a product or service (Hartnett et al., 2016). The
sensory signature is considered as the identification and differentiation of a product. It conveys the important
message that the advertisers wish to communicate to the audience (Krishna, 2011).
Relationship between emotional response and consumer behavior
Emotional appeal is very responsible for making the needs and desires of the consumer effectively influencing
their buying behavior. Over the past 10-15 years studies have discovered that emotional advertising can impact
the customers spending way and can definitely help the customers to recall (Shimp, 1981). To create such
emotions, advertisers use expressive advertising. Emotions are considered a core for inducing sentimental
behavior and the most important point of effectiveness of advertising (Shahid & Bilal, 2016). In modern times,
the use of emotions in an advertisement plays a significant part in the complete success of campaign
advertisements. Some studies show that people don't buy the product for logical reasons; they buy the brand for
emotional reasons (Moore & Harris, 1996). Emotional advertisement is considered an important promotional
object that influences consumer attention and trigger consumer emotions, perception, and attitude regarding a
specific product or service (Shimp, 1981). Emotional advertisement is also considered as it is very simple to
understand and engage the attention of potential memories regarding a particular brand. The memories are
present in the consumer's back of the mind, and when the customer undergoes a purchasing decision these
memories motivate a person to make a final purchase decision (Moore et al., 1996).
Advertisers are now utilizing emotional aspects extensively in advertising to make more sales (Shimp, 1981).
Emotional advertising helps the consumer to connect their feelings and emotions with a particular brand. It has
the strength to make customers happy as well as sad (Shahid et al., 2016). Every advertisement makes
affectionate feedback as naturally all the things we live in our daily lives create an impulsive emotional
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response (Shimp, 1981). Advertisers should require acknowledging the indispensable significance of utilizing
emotion in advertising. Consumer emotional responses are interlinked to their previous experiences. These
familiarities will affect consumer response consequently towards buying decisions (Duncan & Nelson, 1985).
The main aim of the advertisement is to show live events and connect and engage people with consumers in a
better mood as well as stay longer in the memories the people. When people watch advertisements with
emotional aspects, people try to connect them with familiarity in their life (Moore et al., 1996).
That advertisement in which promotional, as well as emotional content, are presently aimed to convince people
of psychological social, and physiological needs. Emotional aspects in an advertisement may nurture various
emotions raging from excitement, happiness, love, and humor to fear (Duncan et al., 1985). Emotional
advertisement helps to make a strong relationship with the consumer and enhance the loyalty of a brand.
Advertisers who want the consumer to experience feel connected as well as an emotional bond with the
particular brand (Shimp, 1981). The aim of Emotional advertisement is to trigger the right brain hemisphere
which is directly responsible to handle the left side as well as related to the creativity and memory of the mind
of a person (Moore et al., 1996). Visual as well as advertisement backgrounds are significant under emotional
responses, making a synergy between all these aspects can improve the persuasiveness of communication
(Shahid et al., 2016). Applying more than one emotional aspect in the advertisement influence the person's five
senses as well as creates a happy consumer. Brands apply various emotions in an advertisement for the purpose
of enhancing their persuasiveness (Duncan et al., 1985).
A person's nature strongly experiences various kinds of emotions, ranging between excitement, love, humor,
happiness, sadness, anger, and fear. It is the major part of happiness, humor, love, and excitement appeal in
emotional factor in advertisement (Moore et al., 1996). Emotional appeal contributes exclusively to making a
behavior towards the advertisement, which influences the attribute-oriented of the brand beliefs as well as
shaping the behavior towards the brand in itself generally (Shahid et al., 2016). There is an important
relationship between people purchasing decisions and emotional advertisements. Due to growing exposure,
consumers are now becoming very responsive to emotional advertisement and less responsive to rational appeal
(Duncan et al., 1985). Emotional advertisement helps to recall a brand as well as leads to direct buying and
repurchase. According to the emotional element under advertisement pick consumers, arouse, attention, and
interest, make desire as well as encourage them to make a final buying decision (Moore et al., 1996).
Relationship between product placement and consumer behavior
The salespeople and mercantile organizations highlighted a backup endorsement technique in which real
merchandising products are displayed in a fantasy play, movie, or television series as an advertisement
technique or product placement pre-owned by advertisers and promoters (Hudson & Hudson, 2006). The usual
regular type of product placement can be found in a TV commercial. A useful product placement depends on
consideration of customer feedback on the commodities and relies on perception and fondness (Reijmersdal,
Neijens, & Smit, 2009). The effect of amusing embedded marketing in the earlier research gives few productive
intuitions into this research. Product placement is a type of electronic media scheme fellowship as product
placement can be merged with important advertisements to disclose a company's amusement connection
(Hudson et al., 2006). The foundational aim of product placement is to invent the latest products and illustrate
the usage of products. Therefore, organizations do their best to have experience for their commodities in
product placement due to their capacity to distribute optimistic feedback in an unsalable situation (Jung &
Childs, 2020).
Product placement optimistically affected customer behaviors, remembrance, and acknowledgment regarding
company names displayed in the advertisement. The effect of product placement on customer's memory in the
form of several types of product placement, like 'video/only' and 'auditory/ only' demonstrations (Hudson et al.,
2006). The outcome shows commodities displayed that is product placement, and highlighted climbed down to
more consumer recognition when collating to television advertisements and extra-fine commodities in their look
(Williams, Petrosky, Hernandez & Page Jr, 2011). Moreover, customers could easily recognize the goods
specified in voice messages rather than what is displayed and seeable (Hudson et al., 2006). Customer's
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acknowledgment of product placement relies on the kind of advertising and its manifestation time; important
product placement is more productive than several types of nurturing customer's remembrance (Reijmersdal et
al., 2009). Product placement kinds had a higher effect on customers' remembrance than the product's
manifestation time (Jung et al., 2020).
Studies showed that optimistic feedback in contrast to product placement is drawn to three different conditions.
(1) When the product was displayed with TV celebs; (2) when product placement was harmonious with a
segment displayed; (3) When the product or services were highlighted (Reijmersdal et al., 2009). Despite the
fact that movie scenes containing product placement got more optimistic feedback towards the product or
services still they decreased customer remembrance and trademark identification (Jung et al., 2020). Further
study has discovered that customer behaviors and recognition power is affected by product placement in
television advertisements and computerized games (Reijmersdal et al., 2009). The result of product placement
on customers' buying thoughts is that customers had a greater amount of limited buying aim for commodities
lodged in advertising (Jung et al., 2020). There is a connection between customers' purchase intentions and
buying aim, or that customer brands' consumption and buying might influence buying attitudes (Reijmersdal et
al., 2009). Putting products and business names into main media has given rise to huge numbers of finances in
the advertisement industry (Williams et al., 2011).
The customer socialization concept, a familiar conceptual work that can be worn to investigate the effect of
socialization elements on behaviors on the way to product placement and the following attitude, is beneficial to
growing the information of product placement in advertising and familiar customer attitudes (Reijmersdal et al.,
2009). Nevertheless, there are several communal elements that have a part in linking with customers' product
placement behaviors and buying aims (Williams et al., 2011). The better distinctly the product or brand is used
by the celebrity, the better that product will be visible as successful, convincing the audience to buy
(Reijmersdal et al., 2009). If the advertisers put more pressure on using product placement, then marketers or
advertisers should busily and purposely be in charge of product depiction in advertisements to have surety that
customers have agreeable behaviors to the product that might be the expected result to maximize buying aims
for the brand or product (Jung et al., 2020).
Conclusion
The above report concluded that advertisement has an important impact on consumer buying behavior. The
weak and strong researches of advertisement were explained in the above report in order to analyze the way
advertising works. Moreover, some major factors of advertising as brand awareness, product placement,
emotional responses, stimulating advertising, and environmental responses were discussed in the above report
also their relationship and impact on the consumer buying decision. Generally, how the advertisements
influence customers buying intentions was also discussed. Also, advertisements in whatever pattern can have a
negative as well as a positive impact on consumer buying intentions. This report above also showed that Brand
Awareness plays an important role in consumer buying behavior. Brand awareness has a special effect on
buying behavior. Branding a product is more important than how cool your product looks or how attractive your
logo is. A Customer's buying purpose is based on the level of satisfaction and as we study brand awareness it
does not only impact the short-term profit but also it will be fruitful in the long term and one-thing which
fascinates a customer about a brand is the brand name it will inspire the customer to buy that product.
For that purpose, companies make advertisements to build awareness or acknowledge people about their
products through advertisement. Advertising companies hire celebrities in their ads according to their product to
attract people towards the brand because only famous people make influence people regarding the product.
That's why companies go with advertisements to promote their product because it is the best way to reach your
targeted audience through advertisement. Also, product placement has been very beneficial and how it is
portrayed with the creativity of advertisement. It also includes how it is helping towards sponsoring products.
Other than this, marketing activities and doing promotion of the products and how it is connected with the
social media mediums so that accurately products are advertised. Moreover, it includes how the audience can
connect when the advertisement is advertised during a movie or television and gives the audience awareness of
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the product. Furthermore, how product placement is helpful for the audience they want to target without the
help of artificial settings.
Most importantly, when the actors in the advertisement use the product, it gives the brand recognition so that
audience can easily remember it. We discussed the correlation between Environmental Response and Consumer
Behavior. Buying Eco-friendly products is a priority for most consumers and that's why the industry as a whole
has quickly evolved and adapted Green Advertising. There is skepticism by some but that is expected when
change is being discussed or adopted. Research has shown that Green Advertising does indeed have an effect on
a consumer's buying decision and behavior. The intensity of the effect Green Advertising has on a consumer
depends on the consumer's mindset towards the planet's well-being. It is concluded that globally, advertisement
influences the attitude and behavior of the customer. The customers of durable goods and products have their
sources which are advertisements.
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