iHerb is a US company that has been serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our US fulfillment centers, located in California, Illinois, and Pennsylvania, and internationally, in South Korea and Hong Kong.
General Information
Orders near the tax-free limit may be assessed by Duties and Taxes (D&T) as the currency exchange rate may vary.
To find out if you need additional licenses or permits to import the items, please check with your local custom office.
Customs Information
For information about customs, import duties, etc., visit: Vietnam Customs
Shipping
All iHerb orders are shipped out from our US warehouses to your country by air freight.
The estimated delivery date is available during checkout. However, it may be affected by air freight delay, Customs hold, or any other complications outside of iHerb’s control.
| Carrier | Order limit | Tax & Duties | Tracking | Contact Info |
|---|---|---|---|---|
| SF Express | Max weight: 4.5 kg (10 lbs) Max order value: $43 USD Max item quantity: 3 per item, 10 items per order |
Included | Full tracking | SF Express Customer Service: 1 800 8110 Please note: If you place multiple orders at a time, your shipments may experience delays due to Vietnam's Customs regulations. The Customs Authority in Vietnam permits only 1 shipment per import/flight per customer (SF currently offers 2 flights per week). |
Contact Us
Click here to contact iHerb's customer service.
