Collaboration usability analysis: task analysis for groupware usability evaluations

Researchers in Computer Supported Cooperative Work have recently developed discount evaluation methods for shared-workspace groupware. Most discount methods rely on some understanding of the context in which the groupware systems will be used, which ...

Tabletop groupware systems have natural advantages for collaboration, but they present a challenge for application designers because shared work and interaction progress in different ways than in desktop systems. As a result, tabletop systems still have ...

While the planning and implementation of usability evaluations are well described in the literature, the analysis of the evaluation data is not. We present interviews with 11 usability professionals on how they conduct analysis, describing the resources,...