research-article

University Students’ Acceptance and Usage of Generative AI (ChatGPT) from a Psycho-Technical Perspective

Authors:

Lawal Ibrahim Dutsinma Faruk,

Unhawa Ninrutsirikun,

Debajyoti PalAuthors Info & Claims

IAIT '23: Proceedings of the 13th International Conference on Advances in Information Technology

Article No.: 15, Pages 1 - 8

https://doi.org/10.1145/3628454.3629552

Published: 06 December 2023 Publication History

Abstract

The emergence of ChatGPT as a generative AI tool has revolutionized the educational scenario by bringing in unprecedented changes. In this respect exploring the factors that affect the adoption and acceptance of ChatGPT services for educational purpose is of utmost importance. Accordingly, in this work we take a hybrid psycho-technical approach by considering the technological (perceived usefulness, ease of use and facilitating conditions), contextual (perceived humanness and novelty value), and psychological (agreeableness, extraversion, openness, conscientiousness, and neuroticism) gratifications of ChatGPT use. Data is collected from a sample of university students who use ChatGPT regularly across two Asian countries. The data analysis is done using Partial Least Squares Structural Equation Modelling. Results indicate that among the technical factors only perceived usefulness successfully predicts ChatGPT usage. Both the contextual factors of humanness and novelty use significantly explain ChatGPT usage. Finally, among the psychological factors’ openness, agreeableness, and neuroticism determine the usage scenario, however, the later two are found to be negatively associated with ChatGPT usage.

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IAIT '23: Proceedings of the 13th International Conference on Advances in Information Technology

December 2023

303 pages

ISBN:9798400708497

DOI:10.1145/3628454

Copyright © 2023 ACM.

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Published: 06 December 2023

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IAIT 2023

IAIT 2023: 13th International Conference on Advances in Information Technology

December 6 - 9, 2023

Bangkok, Thailand

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Kubullek AKumaç NDogangün A(2024)Understanding the Adoption of ChatGPT in Higher Education: A Comparative Study with Insights from STEM and Business StudentsProceedings of Mensch und Computer 202410.1145/3670653.3677507(684-689)Online publication date: 1-Sep-2024
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https://dl.acm.org/doi/10.1145/3663548.3675609
Chen ZWang JXia MShigyo KLiu DZhang RQu H(2024)StuGPTViz: A Visual Analytics Approach to Understand Student-ChatGPT InteractionsIEEE Transactions on Visualization and Computer Graphics10.1109/TVCG.2024.345636331:1(908-918)Online publication date: 23-Sep-2024
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