research-article

Contextualized Knowledge-aware Attentive Neural Network: Enhancing Answer Selection with Knowledge

Authors:

Ying ShenAuthors Info & Claims

ACM Transactions on Information Systems (TOIS), Volume 40, Issue 1

Article No.: 2, Pages 1 - 33

https://doi.org/10.1145/3457533

Published: 08 September 2021 Publication History

Abstract

Answer selection, which is involved in many natural language processing applications, such as dialog systems and question answering (QA), is an important yet challenging task in practice, since conventional methods typically suffer from the issues of ignoring diverse real-world background knowledge. In this article, we extensively investigate approaches to enhancing the answer selection model with external knowledge from knowledge graph (KG). First, we present a context-knowledge interaction learning framework, Knowledge-aware Neural Network, which learns the QA sentence representations by considering a tight interaction with the external knowledge from KG and the textual information. Then, we develop two kinds of knowledge-aware attention mechanism to summarize both the context-based and knowledge-based interactions between questions and answers. To handle the diversity and complexity of KG information, we further propose a Contextualized Knowledge-aware Attentive Neural Network, which improves the knowledge representation learning with structure information via a customized Graph Convolutional Network and comprehensively learns context-based and knowledge-based sentence representation via the multi-view knowledge-aware attention mechanism. We evaluate our method on four widely used benchmark QA datasets, including WikiQA, TREC QA, InsuranceQA, and Yahoo QA. Results verify the benefits of incorporating external knowledge from KG and show the robust superiority and extensive applicability of our method.

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Index Terms

Contextualized Knowledge-aware Attentive Neural Network: Enhancing Answer Selection with Knowledge
1. Information systems
  1. Information retrieval
    1. Retrieval tasks and goals
      1. Question answering

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cover image ACM Transactions on Information Systems

ACM Transactions on Information Systems Volume 40, Issue 1

January 2022

599 pages

ISSN:1046-8188

EISSN:1558-2868

DOI:10.1145/3483337

Editor:
Min Zhang
Tsinghua University, China

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Publication History

Published: 08 September 2021

Accepted: 01 March 2021

Received: 01 February 2020

Published in TOIS Volume 40, Issue 1

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