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A virtual reality shopping experience using the apartment metaphor

Published: 29 May 2018 Publication History

Abstract

In contrast to conventional retail stores, online shopping comes with many advantages, like unrestricted opening hours and is more focused on functionality. However, these pros often come at a cost of complex search and limited product visualization. Virtual Reality (VR) has the potential to create novel shopping experiences that combine the advantages of e-commerce sites and conventional stores. In this work, we propose a VR shop concept where product placement is not organized in shelves but through spatial placement in appropriate locations in an apartment environment. We thus investigated how the spatial arrangement of products in a non-retail environment affects the user, and how the actual shopping task can be supported in VR. In order to answer these questions, we designed two product selection and manipulation techniques (grabbing and pointing) and two VR shopping cart concepts (a realistic basket and an abstract one) and evaluated them in a user study. The results indicate that product interaction using pointing in combination with the abstract cart concept performs best with regard to error rate, user experience and workload. Overall, the proposed apartment metaphor provides excellent customer satisfaction, as well as a particularly high level of immersion and user experience, and it opens up new possibilities for VR shopping experiences that go far beyond mimicking real shop environments in VR.

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cover image ACM Conferences
AVI '18: Proceedings of the 2018 International Conference on Advanced Visual Interfaces
May 2018
430 pages
ISBN:9781450356169
DOI:10.1145/3206505
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than the author(s) must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected].

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Publication History

Published: 29 May 2018

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Author Tags

  1. 3D user interfaces
  2. immersive virtual environment
  3. shopping experience
  4. virtual reality

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AVI '18
AVI '18: 2018 International Conference on Advanced Visual Interfaces
May 29 - June 1, 2018
Grosseto, Castiglione della Pescaia, Italy

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AVI '18 Paper Acceptance Rate 19 of 77 submissions, 25%;
Overall Acceptance Rate 128 of 490 submissions, 26%

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  • (2024)Effect of Presentation Methods on User Experiences and Perception in VR Shopping Recommender SystemsProceedings of the 2024 Annual International ACM SIGIR Conference on Research and Development in Information Retrieval in the Asia Pacific Region10.1145/3673791.3698430(241-248)Online publication date: 8-Dec-2024
  • (2024)Designing Grocery Shopping Experiences for Virtual RealityProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656685(1-5)Online publication date: 3-Jun-2024
  • (2024)Investigating User Experience in Virtual Goods Shopping through a VR Diegetic In-Game StoreProceedings of the 2024 International Conference on Advanced Visual Interfaces10.1145/3656650.3656670(1-5)Online publication date: 3-Jun-2024
  • (2024)Exploring Mobile Devices as Haptic Interfaces for Mixed RealityProceedings of the 2024 CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642176(1-17)Online publication date: 11-May-2024
  • (2024)Exploring the Efficient and Hedonic Shopping: A Comparative Study of In-Game VR Stores2024 IEEE Conference on Virtual Reality and 3D User Interfaces Abstracts and Workshops (VRW)10.1109/VRW62533.2024.00212(831-832)Online publication date: 16-Mar-2024
  • (2024)Design and verification of universal virtual shopping store applicationVirtual Reality10.1007/s10055-024-01063-328:4Online publication date: 9-Nov-2024
  • (2024)Narrowing the Technological Gap by Promoting Small Commerce Through VR and AI for a Lifelike E-Commerce Experience: Needs and SolutionsEnterprise Information Systems10.1007/978-3-031-64755-0_5(92-112)Online publication date: 26-Jul-2024
  • (2024)Consumer behavior in immersive virtual reality retail environments: A systematic literature review using the stimuli‐organisms‐responses (S‐O‐r) modelJournal of Consumer Behaviour10.1002/cb.237423:6(2781-2811)Online publication date: 10-Jul-2024
  • (2023)The Role of Stimuli-Driven and Goal-Driven Attention in Shopping Decision-Making Behaviors—An EEG and VR StudyBrain Sciences10.3390/brainsci1306092813:6(928)Online publication date: 8-Jun-2023
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