Is This How We (All) Do It?: Butler Lies and Ambiguity Through a Broader Lens
Pages 4079 - 4082
Abstract
The ubiquity of mobile devices has resulted in more opportunities to interact with more people than ever before. Given a finite capacity for interaction with others, people commonly manage their availability by limiting others' access to them. Prior work has demonstrated the importance of doing so in a relationally sensitive way and identified the butler lie, in which deception is used to manage availability, as a common linguistic strategy. Two key limitations of existing exploratory work, however, are limited samples of primarily students and a focus on media properties in understanding ambiguity that enables butler lies to be plausible. This paper aims to address these issues via a broad field study of deception and butler lies using a novel message-sampling method employed via a custom mobile app. Results show clear evidence of butler lies occurring in a broader population, with some gender differences; and urge adoption of a multi-level framework for understanding ambiguity that also includes private information and infrastructure-level attributes of interaction media.
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Index Terms
- Is This How We (All) Do It?: Butler Lies and Ambiguity Through a Broader Lens
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Published In
April 2015
4290 pages
ISBN:9781450331456
DOI:10.1145/2702123
- General Chairs:
- Bo Begole,
- Jinwoo Kim,
- Program Chairs:
- Kori Inkpen,
- Woontack Woo
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Published: 18 April 2015
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CHI '15: CHI Conference on Human Factors in Computing Systems
April 18 - 23, 2015
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CHI '15 Paper Acceptance Rate 486 of 2,120 submissions, 23%;
Overall Acceptance Rate 6,199 of 26,314 submissions, 24%
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