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Supporting crisis response with dynamic procedure aids

Published: 21 June 2014 Publication History

Abstract

Checklist usage can increase performance in complex, high-risk domains. While paper checklists are valuable, they are static, slow to access, and show both too much and too little information. We introduce Dynamic Procedure Aids to address four key problems in checklist usage: ready access to aids, rapid assimilation of content, professional acceptance, and limited attention. To understand their efficacy for crisis response, we created the dpAid software system. Its design arose through a multi-year participation in medical crisis response training featuring realistic team simulations. A study comparing Dynamic Procedure Aids, paper, and no aid, found that participants with Dynamic Procedure Aids performed significantly better than with paper or no aid. This study introduces the narrative simulation paradigm for comparatively assessing expert procedural performance through a score-and-correct approach.

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    cover image ACM Conferences
    DIS '14: Proceedings of the 2014 conference on Designing interactive systems
    June 2014
    1102 pages
    ISBN:9781450329026
    DOI:10.1145/2598510
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    Published: 21 June 2014

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    Author Tags

    1. checklists
    2. cognitive aids
    3. medicine

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    DIS '14
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    DIS '14: Designing Interactive Systems Conference 2014
    June 21 - 25, 2014
    BC, Vancouver, Canada

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    DIS '14 Paper Acceptance Rate 107 of 402 submissions, 27%;
    Overall Acceptance Rate 1,158 of 4,684 submissions, 25%

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