research-article

Evaluating credibility of web information

Authors:

Katsumi Tanaka,

Hiroaki Ohshima,

Satoshi Nakamura,

Yusuke Yamamoto,

Kazutoshi Sumiya,

Daisuke Kitayama,

Takayuki Yumoto,

Shinsuke Nakajima,

Yoichi InagakiAuthors Info & Claims

ICUIMC '10: Proceedings of the 4th International Conference on Uniquitous Information Management and Communication

Article No.: 23, Pages 1 - 10

https://doi.org/10.1145/2108616.2108645

Published: 14 January 2010 Publication History

Abstract

We describe a new concept and method for evaluating the Web information credibility. The quality control of information (text, image, video etc.) on the Web is generally insufficient due to low publishing barriers. As a result, there is a large amount of mistaken and unreliable information on the Web that can have detrimental effects on users. This calls for technology that facilitates the judging of the credibility (expertise and trustworthiness) of Web content and the accuracy of the information that users encounter on the Web. Such technology should be able to handle a wide range of tasks: extracting several credibility-related features from the target Web content, extracting reputation-related information for the target Web content, such as hyperlinks and social bookmarks and evaluating its distribution, and evaluating features of the target content authors. We propose and describe methodologies of analyzing information credibility of Web information: (1) content analysis, (2) social support analysis and (3) author analysis. We overview our recent research activities on Web information credibility evaluation based on this methodologies.

References

[1]

K. Tanaka, T. Matsuyama, E.-P. Lim, A. Jatowt (Eds.): Proceedings of the 2nd ACM Workshop on Information Credibility on the Web, WICOW 2008, Napa Valley, California, USA, October 30, 2008.

[2]

K. Tanaka, X. Zhou, A. Jatowt (Eds.): Proceedings of the 3rd ACM Workshop on Information Credibility on the Web, WICOW 2008, Madrid, Spain, April 20, 2009.

[3]

K. Tanaka: Web search and information credibility analysis: bridging the gap between Web1.0 and Web2.0, Proceedings of the 3rd International Conference on Ubiquitous Information Management and Communication, pp.39--44, January 2009.

Digital Library

[4]

Y. Yamamoto, T. Tezuka, A. Jatowt and K. Tanaka: Supporting Judgement of Fact Trustworthiness Considering Temporal and Sentimental Aspects, Proceedings of the 9th International Conference on Web Information Systems Engineering (WISE2008), Auckland, New Zealand, Springer LNCS, Vol. 5175, pp. 206--220, September 2008.

Digital Library

[5]

M. J. Metzger, A. J. Flanagin, and L. Zwarun: College Student Web Use, Perceptions of Information Credibility, and Verification Behavior: Computers & Education, 41(3): 271--290, November 2003.

Digital Library

[6]

S. Nakamura, S. Konishi, A. Jatowt, H. Ohshima, H. Kondo, T. Tezuka, S. Oyama, and K. Tanaka: Trustworthiness Analysis of Web Search Results, Proc. of the 11th European Conference on Research and Advanced Technology for Digital Libraries (ECDL 2007), LNCS, Vol. 4675, pp. 38--49, Budapest, Hungary, September 2007.

Digital Library

[7]

E. Sillence, P. Briggs, L. Fishwick, and P. Harris: Trust and Mistrust of Online Health Sites. In CHI'04, pages 663--670, 2004.

Digital Library

[8]

P. Denning, J. Horning, D. Parnas, and L. Weinstein. Wikipedia Risks: Communications of the ACM, 48(12): 152--152, 2005.

Digital Library

[9]

N. L. Waters: Why You Can't Cite Wikipedia in My Class, Communications of the ACM, Volume 50, Issue 9, pp. 15--17, September 2007.

Digital Library

[10]

M. Meola: Chucking the Checklist: A Contextual Approach to Teaching Undergraduates Web-site Evaluation, portal: Libraries and the Academy, 4(3): 331--344, July, 2004.

[11]

M. J. Metzger: Making Sense of Credibility on the Web: Models for Evaluating Online Information and Recommendations for Future Research. Journal of the American Society for Information Science and Technology, 58(13): 2078--2091, September 2007.

Digital Library

[12]

B. J. Fogg, J. Marshall, O. Laraki, A. Osipovich, C. Varma, N. Fang, J. Paul, A. Rangnekar, J. Shon, P. Swani, M. Treinen: What makes Web sites credible?: A Report on a Large Quantitative Study, Proceedings of the SIGCHI conference on Human factors in computing systems, CHI2001, pp.61--68, 2001.

Digital Library

[13]

B. J. Fogg and H. Tseng: The Elements of Computer Credibility. In CHI'99, pages 80--87, 1999.

Digital Library

[14]

D. H. McKnight and C. J. Kacmar: Factors and Effects of Information Credibility. In ICEC'07, pages 423--432, 2007.

Digital Library

[15]

B. J. Stiff and A. P. Mongeau: Persuasive Communication, Guilford, Publications, 2002.

[16]

C. N. Wathen and J. Burkell: Believe it or not: Factors Influencing Credibility on the Web, Journal of the American Society for Information Science and Technology, 53(2): 134--144, January 2002.

Digital Library

[17]

B. J. Stiff and A. P. Mongeau: Persuasive Communication, Guilford Publications, 2002.

[18]

J. Cho and S. Roy: Impact of Search Engines on Page Popularity. In WWW'04, pages 20--29, 2004.

Digital Library

[19]

J. Cho, S. Roy, and R. E. Adams: Page Quality: in Search of an Unbiased Web Ranking, In SIGMOD'05, pages 551--562, 2005.

Digital Library

[20]

Zoltan Gyongyi, Hector Garcia-Molina, Jan Pedersen: Combating Web Spam with TrustRank, Proceedings of the 30th VLDB Conference, pp.576--587, Toronto, Canada, 2004.

Digital Library

[21]

M. Nakatani, A. Jatowt, H. Ohshima, K. Tanaka: Quality Evaluation of Search Results by Typicality and Speciality of Terms Extracted from Wikipedia, Proceedings of the 14th International Conference on Database Systems for Advanced Applications, pp.570--584, April 2009.

Digital Library

[22]

Y. Yamamoto, T. Tezuka, A. Jatowt, and K. Tanaka: Honto? Search: Estimating Trustworthiness of Web Information by Search Results Aggregation and Temporal Analysis, Proc. of the Joint Conference of the 9th Asia-Pacific Web Conference and the 8th International Conference on Web-Age Information Management (APWeb/WAIM'07), LNCS Vol. 4505, pp. 253--264, June 2007.

Digital Library

[23]

Y. Yamamoto, T. Yamamoto, S. Nakamura and K. Tanaka: Image Credibility Analysis based on Typicality and Speciality in Related Images (in Japanese), Proc. WebDB Forum 2008, December 2008.

[24]

Y. Yamamoto and K. Tanaka: Set-oriented Credibility Analysis of Web Information, draft, November 2009.

[25]

S. Brin and L. Page: The anatomy of a large-scale hypertextual web search engine, Computer Networks and ISDN Systems, 30:1 7, 1998.

Digital Library

[26]

J. M. Kleinberg: Authoritative sources in a hyperlinked environment. Journal of the ACM, 46(5):604 632, 1999.

Digital Library

[27]

H. Ohshima, S. Oyama, H. Kondo, K. Tanaka: Web Information Credibility Analysis by Geographical Social Support, Proceedings of the 3rd International Universal Communication Symposium, To appear in ACM Digital Library, pp. 193--196, December 2009.

Digital Library

[28]

http://kizasi.jp/labo/nict_h20/

[29]

S. Nakajima, J. Zhang, Y. Inagaki, T. Kusano, and R. Y. Nakamoto: Blog ranking based on bloggers' knowledge level for providing credible information. In WISE, pages 227--234, 2009.

Digital Library

[30]

J. Zhang, Y. Kawai, T. Kumamoto, and K. Tanaka. A novel visualization method for distinction of web news sentiment. In WISE, pages 181--194, 2009.

Digital Library

[31]

X. Zhang, Y. Asano, and M. Yoshikawa: Analysis of implicit relations on Wikipedia: Measuring strength through mining elucidatory objects, in Proceedings of DASFAA 2010(to appear)

Digital Library

[32]

D. Kitayama, R. Lee and K. Sumiya: An Estimation Method of Object Existence based on Temporal Analysis of Web Pages for Digital Maps Credibility, Proc. of 3rd International Workshop for Multimedia Data Mining and Management (MDMM2009), pp.261--265, Sept. 2009

Digital Library

[33]

D. Kitayama, R. Lee and K. Sumiya: A Method of Analyzing Credibility based on LOD Control of Digital Maps, Proc. of 3rd Workshop on Information Credibility on the Web (WICOW2009), pp.11--18, April 2009

Digital Library

[34]

D. Kitayama, R. Lee and K. Sumiya: A Credibility Analyzing Method of Geographical Objects from Digital Maps, Proc. of 3rd International Conference on Ubiquitous Information Management and Communication (ICUIMC2009), pp.536--543, January 2009.

Digital Library

[35]

Xu, L., Ma, Q., and Yoshikawa, M.: Stakeholder Extraction for Inconsistency Analysis of Multimedia News, in Proceedings of WebDB Forum 2009, 4B-1, 2009.

[36]

S. Nakamura, M. Shimizu and K. Tanaka: Can Social Annotation Support Trustworthiness of Video Clips?, Second Workshop on Information Credibility on the Web (WICOW 2008), pages 59--62, 2008.

Digital Library

Cited By

Shah ARavana SHamid SIsmail M(2020)Web Pages Credibility Scores for Improving Accuracy of Answers in Web-Based Question Answering SystemsIEEE Access10.1109/ACCESS.2020.30134118(141456-141471)Online publication date: 2020
https://doi.org/10.1109/ACCESS.2020.3013411
Jing NWu ZLyu SSugumaran V(2019)Information credibility evaluation in online professional social network using tree augmented naïve Bayes classifierElectronic Commerce Research10.1007/s10660-019-09387-yOnline publication date: 15-Nov-2019
https://doi.org/10.1007/s10660-019-09387-y
Nassr RMahmud MTap AAliyu M(2013)Measurable reliability dimensions for Islamic websites2013 International Conference on Research and Innovation in Information Systems (ICRIIS)10.1109/ICRIIS.2013.6716696(123-128)Online publication date: Nov-2013
https://doi.org/10.1109/ICRIIS.2013.6716696

Index Terms

Evaluating credibility of web information
1. Information systems
  1. Information retrieval

Recommendations

Trustworthiness criteria for supporting users to assess the credibility of web information
WWW '13 Companion: Proceedings of the 22nd International Conference on World Wide Web

Assessing the quality of information on the Web is a challenging issue for at least two reasons. First, as a decentralized data publishing platform in which anyone can share nearly anything, the Web has no inherent quality control mechanisms to ensure ...
What makes Web sites credible?: a report on a large quantitative study
CHI '01: Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

The credibility of web sites is becoming an increasingly important area to understand. To expand knowledge in this domain, we conducted an online study that investigated how different elements of Web sites affect people's perception of credibility. Over ...
Factors and effects of information credibility
ICEC '07: Proceedings of the ninth international conference on Electronic commerce

Website success hinges on how credible the consumers consider the information on the website. Unless consumers believe the website's information is credible, they are not likely to be willing to act on the advice and will not develop loyalty to the ...

Comments

Information & Contributors

Information

Published In

cover image ACM Conferences

ICUIMC '10: Proceedings of the 4th International Conference on Uniquitous Information Management and Communication

January 2010

550 pages

ISBN:9781605588933

DOI:10.1145/2108616

Conference Chairs:
Kwan-Ho You
Sungkyunkwan University, Korea
,
Sang-Won Lee
Sungkyunkwan University, Korea
,
General Chairs:
Won Kim
Sungkyunkwan University, Korea
,
Dongho Won
SungKyunkwan University, Korea

Copyright © 2010 ACM.

Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

Sponsors

SIGKDD: ACM Special Interest Group on Knowledge Discovery in Data

In-Cooperation

SIGMOD: ACM Special Interest Group on Management of Data

Publisher

Association for Computing Machinery

New York, NY, United States

Publication History

Published: 14 January 2010

Permissions

Request permissions for this article.

Request Permissions

Check for updates

Author Tags

Qualifiers

Research-article

Funding Sources

National Institute of Information and Communications Technology, Japan, by Grants-in-Aid for Scientific Research

Conference

ICUIMC '10

Sponsor:

SIGKDD

ICUIMC '10: The 4th International Conference on Ubiquitous Information Management and Communication

January 14 - 15, 2010

Suwon, Republic of Korea

Acceptance Rates

Overall Acceptance Rate 251 of 941 submissions, 27%

Contributors

Other Metrics

View Article Metrics

Bibliometrics & Citations

Bibliometrics

Article Metrics

3
Total Citations
View Citations
420
Total Downloads

Downloads (Last 12 months)27
Downloads (Last 6 weeks)2

Reflects downloads up to 05 Jan 2025

Other Metrics

View Author Metrics

Citations

Cited By

Shah ARavana SHamid SIsmail M(2020)Web Pages Credibility Scores for Improving Accuracy of Answers in Web-Based Question Answering SystemsIEEE Access10.1109/ACCESS.2020.30134118(141456-141471)Online publication date: 2020
https://doi.org/10.1109/ACCESS.2020.3013411
Jing NWu ZLyu SSugumaran V(2019)Information credibility evaluation in online professional social network using tree augmented naïve Bayes classifierElectronic Commerce Research10.1007/s10660-019-09387-yOnline publication date: 15-Nov-2019
https://doi.org/10.1007/s10660-019-09387-y
Nassr RMahmud MTap AAliyu M(2013)Measurable reliability dimensions for Islamic websites2013 International Conference on Research and Innovation in Information Systems (ICRIIS)10.1109/ICRIIS.2013.6716696(123-128)Online publication date: Nov-2013
https://doi.org/10.1109/ICRIIS.2013.6716696

View Options

Login options

Check if you have access through your login credentials or your institution to get full access on this article.

Full Access

Get this Publication

View options

PDF

View or Download as a PDF file.

eReader

View online with eReader.

Media

Figures

Other

Tables

View Table of Contents