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extended-abstract

New tools for task workflow analysis

Published: 04 April 2009 Publication History

Abstract

This paper describes first steps in the use of a technique for the visualization, and analysis of users' workflows, well-suited to the study of user behavior in the completion of complex tasks.

References

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Card, Stuart K., Moran, T. P., & Newell, A. (1983). The Psychology of Human-Computer Interaction. Hillsdale, NJ: Lawrence Erlbaum Associates.
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Czerwinski, Mary, Interview: Czerwinski on Visualization, ACM Ubiquity, Retrieved Jan 3, 2009 from www.acm.org/ubiquity/interviews/v6i1czerwinski.html
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Engeström, Y. (1999). Innovative learning in work teams: analyzing cycles of knowledge creation in practice. In Y. ENGESTRÖM et al (Eds.) Perspectives on Activity Theory (pp. 377--406). Cambridge: Cambridge University Press. Retrieved April 27, 2008, from www.bath.ac.uk/research/liw/resources/Models%20and%20principles%20of%20Activity%20Theory.pdf
[4]
Fruitful Time Productivity Meter www.fruitfultime.com/products/productivitymeter/personal/fruitfultime-productivitymeter-personal-edition.php
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Kuutti, K. (1996). A Framework for HCI Research. In Bonnie A. Nardi, (Ed.) Context and Consciousness: Activity Theory and Human--Computer Interaction (pp.17--44). Cambridge, Massachusetts: The MIT Press.
[6]
Redish, Janice (2007, May). Expanding Usability Testing to Evaluate Complex Systems, Journal of Usability Studies, 2, (3), 102--111.
[7]
Saraiya, P., Chris North, Vy Lam, and Karen A. Duca, An Insight-Based Longitudinal Study of Visual Analytics, IEEE Transactions on Visualization and Computer Graphics, V12, No. 6, Nov/Dec 2006
[8]
Schroeder, Will, (2008, August). Switching Between Tools in Complex Applications, Journal of Usability Studies, 3, (4), 173--188. http://www.upassoc.org/upa_publications/jus/2008august/schroeder1.html

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cover image ACM Conferences
CHI EA '09: CHI '09 Extended Abstracts on Human Factors in Computing Systems
April 2009
2470 pages
ISBN:9781605582474
DOI:10.1145/1520340
Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 04 April 2009

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Author Tags

  1. software development tools
  2. usability
  3. user interfaces
  4. user-centered design

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  • Extended-abstract

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CHI '09
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CHI EA '09 Paper Acceptance Rate 385 of 1,130 submissions, 34%;
Overall Acceptance Rate 6,164 of 23,696 submissions, 26%

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