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The utility of linguistic rules in opinion mining

Published: 23 July 2007 Publication History

Abstract

Online product reviews are one of the important opinion sources on the Web. This paper studies the problem of determining the semantic orientations (positive or negative) of opinions expressed on product features in reviews. Most existing approaches use a set of opinion words for the purpose. However, the semantic orientations of many words are context dependent. In this paper, we propose to use some linguistic rules to deal with the problem together with a new opinion aggregation function. Extensive experiments show that these rules and the function are highly effective. A system, called Opinion Observer, has also been built.

References

[1]
V. Hatzivassiloglou, and K. McKeown, Predicting the Semantic Orientation of Adjectives. ACL-97, 1997.
[2]
M. Hu and B. Liu. Mining and Summarizing Customer Reviews. KDD-04, 2004.
[3]
H. Kanayama and T. Nasukawa. Fully Automatic Lexicon Expansion for Domain-Oriented Sentiment Analysis. EMNLP-06, 2006.
[4]
B. Liu. Web Data Mining: Exploring Hyperlinks, Contents and Usage Data. Springer, 2007.
[5]
A-M. Popescu and O. Etzioni. Extracting Product Features and Opinions from Reviews. EMNLP--05, 2005.

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cover image ACM Conferences
SIGIR '07: Proceedings of the 30th annual international ACM SIGIR conference on Research and development in information retrieval
July 2007
946 pages
ISBN:9781595935977
DOI:10.1145/1277741
Permission to make digital or hard copies of all or part of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for components of this work owned by others than ACM must be honored. Abstracting with credit is permitted. To copy otherwise, or republish, to post on servers or to redistribute to lists, requires prior specific permission and/or a fee. Request permissions from [email protected]

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 23 July 2007

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Author Tags

  1. opinion mining
  2. sentiment analysis

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SIGIR07
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SIGIR07: The 30th Annual International SIGIR Conference
July 23 - 27, 2007
Amsterdam, The Netherlands

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Overall Acceptance Rate 792 of 3,983 submissions, 20%

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