Roy Shelton

IT Resellers - are you talking to TMT First? For IT Resellers, Asset Management companies and Disposal partners, TMT First offers a variety of services to support you and your customers. The benefits of partnering with TMT First include enhanced customer service, reduced administration, an incremental profit stream and a ‘stickier’ customer experience. So what services do IT Resellers benefit from... ✅ Repair At TMT First we have direct relationships with Apple, Microsoft, Samsung and more. Our business is focused on working with manufacturers to provide industry leading repairs for our partners. This includes Phones, Tablets, Wearables and Laptops. Our significant stockholding of spare parts and access to the latest tooling and diagnostics enables TMT First to offer industry leading SLA’a and repair times. This ensures your customers devices are repaired and returned as soon as possible. ✅ Supply & Buyback Working, non-working and beyond economical repair (BER), TMT First will buy back your old devices providing additional revenue, which can be spent on your core services. Whether it’s a handful of devices or hundreds, we can give you a competitive price. Likewise, if you are looking to purchase graded devices to reduce your fleet costs at TMT First we can supply. ✅ Management: We appreciate every organisation is different, and as a result we have flexible systems and SLA’s. Our bespoke client portal TMT Connect gives access to full data reporting which means live device status information. ✅ Data Wiping & Disposal TMT First partner with Blackbelt360 to offer secure and certified data wiping, essential if a device is to be repurposed following a repair or refurbishment. Should you need our device shredding service, it is exactly as it sounds, a dedicated machine grinding the device to small pieces, from which valuable metals can be extracted and recycled. The remainder of the components and plastics are also recycled as TMT First has a zero-landfill policy. If you are an IT Reseller or Asset Management organisation contact the team at TMT First to see how we can help your business. #laptoprepair #phonerepair #tabletrepair #circulareconomy

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The world of broadband is saturated. So what makes us different? Whether you’re setting up or scaling up, we’ll work with you to design a solution that works for your Business. Our experienced support team will be with you every step of the way. Because we’re in the business of keeping your Business moving, no matter what. No more awkward frozen conference calls, spinning wheels of doom or file download errors - our full fibre network ensures your Business remains online and on track. Do you want to take your Business where you want it to go? Find out more on futureconnectedfibre.co.uk

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What is meant by the term 'sunsetting' when discussing 2G and 3G connectivity networks? Our IoT experts unpack its meaning and implications for businesses across the UK.

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We are thrilled to announce a successful go-live Cyngor Sir Ynys Môn | Isle of Anglesey County Council, with 100 NICE CXone Essentials Agents across 9 teams and 500 non-contact centre users on Microsoft Teams. This is a significant step towards enhancing their customer service and communication capabilities. We are particularly proud of the ‘Welsh First’ and dual language setup, ensuring both Welsh and English-speaking citizens receive excellent service. Our team went above and beyond in supporting complex number porting, ensuring a seamless transition. One of the key challenges in this project was number porting, but after rigorous planning we received the following praise from the Anglesey team “The Connecting Wales team went above and beyond in supporting complex number porting, ensuring a seamless transition’. Phase two of this project is set to launch in July, where we'll add further digital channels such as email and quality management. These additions will further empower Isle of Anglesey Council to provide omnichannel support, ensuring that citizens can reach out through their preferred channels. Quality management will help maintain high service standards by providing tools for monitoring, evaluating, and improving agent performance continuously. At Connecting Wales, we're proud to support Anglesey Council in this digital transformation journey. #DigitalTransformation #CustomerExperience #NICECXone #MSTeams #ConnectingWales #FourNet #GoLive

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Did you catch us in the latest issue of Comms Business? 📰 Our Founder and MD, David Samuel discusses the role that wholesalers and vendors play in supporting their reseller and MSP partners. Catch the full article, here 👉 https://lnkd.in/evvC-n4G #TelecomsSolutions #ChannelPartner

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Today BGP has published a short article for any business owner that is considering selling their business ahead of any possible rise in CGT. Key Takeaways: 1. Facilitating a quick sale is rarely a good idea 2. More value can be lost through insufficient preparation than by any rise in taxation 3. Take time to pull together a robust exit strategy and action plan 4. Empower your team and reduce reliance upon yourself 5. Work with partners who can give you honest, independent advice and help negotiate any sale At Bowthorpe, we specialise in guiding ambitious business owners safely through the exit process. Our team consists of seasoned operators who have all built and sold businesses before. We understand the nuances of high-growth environments and can help you make informed decisions, whilst navigating the complexities of the sales process. We do not just offer advice; we actively collaborate with you as a partner, investing both time and capital to help you maximise value. If you are contemplating your exit strategy, speak to one of our Partners. #entrepreneur #smallbuisness #growthbusiness #SME

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