How do we enhance customer experience? 🤔 We partnered with Vodafone UK to automate our back-office operations, enhancing efficiency and elevating customer experience. Thanks to our Customer Experience Management, Intelligent Operations, & Information Technology teams for their innovation and commitment. Watch the video to learn more! #_VOIS #WeMoveTheWorld #MoveWithUs #SuccessStory #Care #IO #IT
About us
_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries and operating from 8 locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, and the UK. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, focused on adding value and delivering business outcomes for Vodafone. Our strategic aim is to be Vodafone’s partner of choice for talent, technology, and transformation. We are more than 31,700 highly skilled individuals, acting as ‘the nervous system’ of Vodafone: growing capability, skills, and data intelligence year-on-year to accelerate local markets towards a digital future. With our strategy to scale at speed we have data intelligence from across Vodafone’s global footprint at our fingertips to help us learn, predict, and help navigate the right path. We utilise technology and data to radically simplify our business. In the face of global uncertainty and constant change we are by the side of our partners, helping them develop solutions and systems to better serve their customers, and deliver on Vodafone’s strategy and purpose.
- Website
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https://www.vodafone.com/what-we-do/services/vois
External link for _VOIS
- Industry
- IT Services and IT Consulting
- Company size
- 10,001+ employees
- Headquarters
- London
- Type
- Public Company
Locations
Employees at _VOIS
Updates
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What’s the best part of your workplace? A) Setting your own hours. B) Recognition for your contribution. C) A safe and inspiring environment. D) All of the above. If Option D excites you, then _VOIS is the place for you. Apply now: https://lnkd.in/d7JWF_Cr #_VOIS #WeMoveTheWorld #MoveWithUs #_VOISCareers
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Wondering if a career in tech is right for you? Whether you’re starting out or ready to switch gears in your role, here’s some advice to get you moving in the right direction. We’d love to help you find your perfect match. Learn more and apply here: https://lnkd.in/d7JWF_Cr #_VOIS #_VOISCareers #WeMoveTheWorld #MoveWithUs #Hiring
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Exciting news, our 6th #BrighterFutures initiative has kicked off with a bang! 🚀 120+ tech volunteers brought their A-game to renovate Romania's Smeeni Secondary School (BZ) classrooms. The energy was contagious, and the results were remarkable! Thanks to Fundația Vodafone and Asociația The Social Incubator for teaming up with us on our journey towards impactful corporate social responsibility activities and taking an exhilarating leap forward. Stay tuned for more action as we bring our Brighter Futures mission to life this summer! 🌟 #_VOIS #_VOISofChange #WeMoveTheWorld #MoveWithUs
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Ever wondered what the future of business looks like? 🤔 Over 400+ thinkers globally joined us and Pegasystems in a competition, unleashing GenAI's potential across real-world scenarios with Pega's GenAI Blueprint and Infinity 24.1. This contest spotlighted AI's pivotal role in crafting our future, offering significant potential to transform industries by automating tasks, enhancing data insights, and customising experiences. Out of 60+ ambitious nominations, 3 clinched the top prizes🏅 #_VOIS #WeMoveTheWorld #MoveWithUs #AIForward #FutureMakers
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Have you ever wondered how productivity could skyrocket? 🚀 Over the past five years, our _VOIS teams contributed to a staggering 40% surge in productivity. We unlocked efficiency by embracing automation while simplifying and standardising processes to focus on what truly matters and ensure excellence across the board. This journey has made us stronger, affirming that together, there's nothing we can't achieve. #_VOIS #WeMoveTheWorld #MoveWithUs #Success
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We're stepping forward into this new era for _VOIS! In a highlight of our industry-first strategic partnership with Accenture and Vodafone for _VOIS, we're excited to announce that the Competition Commission of India (CCI) has approved this intended partnership. This strategic partnership will create a scaled, commercially driven organisation with high-quality services and enhanced market speed by leveraging the respective partners' brands, investments, scale, strengths, and expertise. #_VOIS #WeMoveTheWorld #MoveWithUs
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Earning customer loyalty through listening! We’re proud of the feedback and increased NPS score we’ve received from our Vodafone customers, and we’re committed to continue to listen and evolve the breadth and quality of our services. Watch the video to find out more! #_VOIS #WeMoveTheWorld #MoveWithUs
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Our mission goes beyond discovering fresh talent and offering opportunities; we're committed to investing in the dreams and aspirations of the young minds that drive our future. We ensure they're supported and empowered along their journey. Here's to the passionate, the innovative, and the unstoppable youth making waves in their fields! 🌍💼✨ #_VOIS #WeMoveTheWorld #MoveWithUs #InternationalYouthDay
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We are delighted to welcome our youngest minds on board at _VOIS in Egypt through our Explore Intern Programme. Our interns represent diverse backgrounds—ranging from business to technology. They will explore career choices by blending theory and practice across these specialisations. We look forward to collaborating with them and wish them luck. Rania Salah – Head of HR & Centre Head Egypt and Tamer Kandil – Head of Technology at _VOIS in Egypt welcomed them on behalf of us all. Rania addressed them by describing the essence of this programme, “This summer programme is more than an internship. It is an opportunity to explore your potential, challenge your limits, and gain invaluable insights into the professional world. We have designed this programme to be a comprehensive learning experience that brings together the academic knowledge with real-world application.” Interested in exciting opportunities? Stay tuned for updates! #_VOIS #WeMoveTheWorld #MoveWithUs #_VOISYouth #_VOISExplore #_VOISEgypt
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