🌟 Highlight from our team 🌟 We are glad to share that we've achieved a remarkable 51% increase in our call recording user base across Europe this year! This significant growth showcases our ongoing commitment to innovation and excellence in the telecommunications industry. A big thank you to our incredible team, and to our steadfast partners and customers who trust us to enhance their communication solutions. Together, we're not just meeting expectations; we're setting new benchmarks! #Tollring #Expansion #Innovation #CustomerSuccess #CallRecording #CallAnalytics #Cisco #Microsoft #Analytics #ServiceProvider #Partners #Achievements #Communication #Telecommunication #Telecom #Europe
Tollring
Telecommunications
Uxbridge, Middlesex 3,045 followers
Experts in data visualisation and business intelligence. Comms National Award winners 2018, 2019 & 2022.
About us
Tollring is a market leading software developer providing data visualisation and business intelligence tools that help manage, understand and control a wide array of communications information, resources and assets. With offices in the UK, the USA, India and Australia, Tollring specialises in business communications analytics, call recording solutions, telecoms expense management and fraud detection. Deployed as one single solution in the cloud, as a hybrid model or on-premise, Tollring focuses on delivering the right information at the right time, accessible on any device. Our innovative solutions are developed in-house and distributed via an extensive channel partner network to over 27,000 businesses globally. Tollring prides itself in its high levels of technical capability and strives to deliver outstanding levels of support having been certified in quality standard ISO 9001 and ISO/IEC 27001 for Information Security Management.
- Website
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http://www.tollring.com
External link for Tollring
- Industry
- Telecommunications
- Company size
- 51-200 employees
- Headquarters
- Uxbridge, Middlesex
- Type
- Privately Held
- Founded
- 1993
- Specialties
- telecoms analytics, call management, call recording, call reporting, telecoms expense management, call analytics, cloud call recording, cloud call analytics, fraud management, business intelligence, business analytics, and cloud billing
Locations
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Primary
10 Moorcroft
Harlington Road
Uxbridge, Middlesex UB8 3HD, GB
Employees at Tollring
Updates
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Unlock conversational intelligence for the customers! Transform customer experience and meet compliance with Call Recording and AI Analytics for Microsoft Teams. Discover how our Analytics 365 suite can revolutionize your service offerings. 👉 https://buff.ly/457VANL #Analytics365 #MicrosoftTeams #AI #ContactCenter #ContactCentre #CustomerExperience #CallAnalytics #BusinessGrowth #CustomerService #UserExperience #CustomerSuccess #Customer #CustomerEngagement #CustomersSatisfaction #CustomerCentric #CustomerRetention #CustomerLoyalty #CustomerValue #Service #Microsoft
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Tony Martino shares in the new article, 'Leveraging Microsoft Teams Growth with AI and Automation' in Pipeline Publishing, how CSPs are becoming key partners in transforming business communication with AI-powered solutions and advanced analytics. By integrating Microsoft Teams with existing telephony systems, they offer cost-effective transitions while preserving valuable infrastructure. CSPs also offer tools like call recording, sentiment analysis, and AI-driven insights to optimize both customer engagement and internal collaboration. These solutions, combined with analytics across multiple platforms, provide businesses with real-time data, enabling smarter decision-making, enhanced productivity, and improved customer satisfaction. AI and automation are truly redefining the future of workplace communication! Find out more at 👉 https://buff.ly/3Trjm2B #CSP #ServiceProvider #Microsoft #MicrosoftTeams #AI #AdvancedAnalytics #Communication #Telephony #Telecom #CallRecording #Sentiment #Analysis #Collaboration #Customer #CustomerEngagement #CustomerSuccess
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Are you migrating customers from Cisco ECCR? Enhance your communications toolkit with iCall Suite and Record AI for unparalleled functionality. 📈 Say hello to a seamless transition from Cisco's ECCR, retaining feature parity and unlocking advanced features ➡️ https://buff.ly/493SJFT #CallAnalytics #UserExperience #SeamlessIntegration #Cisco #CX #CallRecording #ECCR #Telecom #Telecommunications #CustomerService #ContactCenter #DigitalTransformation #Analytics #CallCenter #CallCentre #ContactCentre #Communication #Calls #Collaboration #ServiceProviders #CustomerExperience
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Only one week left until the KPN Vision event! As a Silver Sponsor of KPN Partner Network's VISION 2024, themed "VISION TRUST" this year, we're excited to showcase our exceptional portfolio, featuring Call Recording and Call Analytics. If you'll be attending from September 17-19th 2024, be sure to set aside some time to connect with us and explore how our technologies can elevate your business communications and security strategies. #VISIONTRUST2024 #KPNPartnerNetwork #BusinessCommunication #SecuritySolutions #Networking #Techtrends #ItSolutions #TechSolutions #TechExcellence #Vendor
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🌟 Exciting News! 🌟 @Tony Martino, CEO of Tollring, is set to share his insights at the Cavell Summit in New York on October 1st. Join us as he participates in the panel discussion on "How to Create Value Through M&A," where he will delve into strategies based on personal experience. Don't miss out on this opportunity to gain valuable perspectives from industry leaders! #CavellSummitNA #Tollring #UCaaS #CCaaS #ServiceProviders #NetworkingOpportunity #InnovationInTech #Cavell #Network #Cavell #Communications #Telecoms #InternalCommunications #UnifiedCommunications #Comms #UC #CC #Telecomms #MandA
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🌟 We are looking forward to being back at KPN Vision later this month! Join Tollring from September 17-19 as a sponsor of the KPN Partner Network's VISION 2024. We can’t wait to showcase our exceptional portfolio, featuring our latest in Call Recording and Call Analytics. If you are planning to be there, let’s connect and explore innovative solutions for your business! 🚀 #KPNVISION2024 #BusinessInnovation #Tollring #KPN #KPNPartnerNetwork #BusinessCommunication #Networking #Techtrends #ItSolutions #TechSolutions #TechExcellence #Vendor #Telecom #PartnerNetwork
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Conversational intelligence made easy! Record AI turns your call recordings into an intelligence goldmine. You'll elevate your customer engagement, boost sales and facilitate compliance with ease. Get ahead of the competition: book a demo in today. 👉 https://buff.ly/4a24YmL #RecordAI #Tollring #CallRecording #AI #CallAnalytics
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📈 Boost Retention with Smart Analytics! 📘 Did you know that 58% of enterprises have seen a significant increase in retention and loyalty by boosting their investment in customer analytics over the past year? Dive into our eBook, "Understanding and Leveraging Customer Experience with Call Analytics for Mitel MiVoice Business," and discover how you can replicate their success. 🔍 What You’ll Learn: - Effective strategies for using customer analytics to improve retention. - Insights into how analytics can enhance loyalty and customer satisfaction. - Practical tips for integrating advanced analytics into your customer service efforts. Ready to see how analytics can transform your business? Download your free copy now and start fostering stronger customer relationships today! https://buff.ly/3Wu1mp9 #CustomerAnalytics #CustomerRetention #CustomerLoyalty #Mitel #eBook #DownloadNow #CustomerExperience #DataAnalytics #BusinessIntelligence #Mitel #eBook #BusinessAnalytics #CX #CallAnalytics #Download #MiVoice #CallCenter #ContactCenter #Analytics #CustomerSuccess
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🌟 Transform your service delivery with Analytics 365! Companies utilizing call analytics report not just a 40% reduction in average call length, but also a significant 5-20% increase in self-service containment rates and a 50% boost in call conversion rates. These enhancements are pivotal for any organisation aiming to improve both customer satisfaction and employee engagement effectively. Dive deeper into how our solutions integrate with Microsoft Teams and can elevate your service offerings at https://buff.ly/457VANL #ServiceProviders #CallAnalytics #CustomerService #EmployeeEngagement #ContactCenter #ContactCentre #ContactCenterInnovation #CustomerExperience #CustomerSuccess #DataAnalytics #BusinessTransformation #CallCenter #CallCentre #CallRecording #CallAnalytics