the 848 Group

🎉Exciting news! The 848 Group partners with HaloITSM: https://okt.to/3XubG6 This collaboration combines 848’s expertise in business changing IT with HaloITSM’s intuitive platform to streamline IT service delivery, enhance customer support, and drive operational efficiency for businesses. Additionally, 848 will offer HaloPSA to help managed service providers and professional services teams manage client relationships, projects, and finances. #businesschangingit #HaloITSM #HaloPSA #848partners

Wishing you all a sparkling and joyful Diwali! May this Festival of Lights bring warmth, happiness, and prosperity. From all the team at 848, Happy Diwali! 🪔🌟 #happydiwali #festivaloflights #diwali2024

Is AI changing the game for customer service? As AI becomes more integrated into customer service, it’s transforming customer expectations and reshaping business priorities! In fact, studies show that speed might just outweigh price when it comes to customer satisfaction: 53% of consumers prioritise businesses with the fastest response time, even if it costs more. So, how are businesses adapting to keep up with these high expectations? Read the full blog and see if AI is the solution for your business. #businesschangingit #ai #aiincustomerservice #customerservice

With a Modern Workplace, you can empower your team to work seamlessly from any location, boost collaboration, and secure your data like never before. At 848, we specialise in creating tailored, modern workplace solutions using the best of Microsoft 365. With powerful tools like Teams, SharePoint, and OneDrive, your team can connect, create, and collaborate securely - whether they’re in the office, at home, or on the go. Want to learn more? Get in touch! #businesschangingit #modernworkplace #microsoft365

5 tips for managing your customer relationships - Pipeline Management: Regularly review and update your sales pipeline. - Lost Deal Analysis: Analyze lost deals to improve future strategies. - Sales Training: Use CRM data to identify training needs. - Collaborate with Teams: Share insights and strategies within your team. - Sales Gamification: Motivate your team with leaderboards and rewards. These may appear simple and obvious but simple things done well, and supported by technology, deliver great results. If you would like to discuss your specific customer relationship management challenges then book a FREE one-to-one appointment with one of our consultants. https://okt.to/awp3bn

Hybrid work is here to stay, but are businesses truly equipped for the shift? In this blog from Nick E., he explores how Microsoft Intune can be a game-changer in securing and managing remote workforces. Discover key insights on building flexible, secure, and productive hybrid environments. Read more on adapting to the future of work and leveraging Intune to keep your workforce connected and secure... #businesschangingit #hybridwork #microsoftintune #remotework

Ready to take your hybrid work environment to the next level? With 848's cloud management services, you can efficiently, securely, and cost-effectively support today’s hybrid work needs. What we offer: - Proactive remediation and automation for seamless endpoint management. - Cloud-managed security to safeguard hybrid workers’ devices. - Simplified IT management to reduce costs and eliminate redundancy. Get started with a secure, productive workplace powered by Microsoft 365 and Microsoft Intune. Book a free personalised Endpoint Management Workshop today: https://lnkd.in/eqiE8jM4 #businesschangingit #cloudmanagement #hybridwork #endpointsecurity #microsoftitntune #itsolutions #endpointmanagement

We’re exhibiting at the East Midlands Expo Show on 11th November 2024 at the EMCC in Nottingham! The perfect chance to network and get insights from our Microsoft Certified Professionals about all things IT. Whether you're looking for advice on your IT challenges or need guidance on optimising your IT infrastructure, we can help. You can schedule a one-to-one consultation for on the day here: https://okt.to/zGnhS7 #businesschangingit #eastmidsexpo #eastmidsheadsup #eastmidlandsexpo #emcc

5 tips for managing your customer relationships - Track Competitors: Monitor competitor activities and strategies. - Use AI Predictions: Leverage AI to forecast sales and identify potential deals. - Automate Data Entry: Reduce manual entry with automated data capture. - Customer Profiles: Maintain detailed profiles for personalized interactions. - Referral Tracking: Track and reward customer referrals. These may appear simple and obvious but simple things done well, and supported by technology, deliver great results. If you would like to discuss your specific customer relationship management challenges then book a FREE one-to-one appointment with one of our consultants. https://okt.to/PGZEmu

No fee and no obligation. Sign up now: https://okt.to/ksCZum How are you managing your mobile devices, laptops, and other user endpoints? Do you know if your user’s devices are compliant with your IT policies? Do you know if your user’s identity is protected? 848 can help you get started on the path to a secure and productive hybrid workplace with effective endpoint management. #businesschangingit #endpointmanagement #endpointmanagementworkshop