TCC Group

Earlier this week, the FCA issued an important portfolio strategy letter to senior managers and CEOs of investment intermediaries and financial advice firms. This significant communication sees the regulator identify two key areas of focus: ongoing advice services and retirement income advice. These priorities, carried over from the 2022 portfolio strategy letter, highlight the FCA's belief that firms must continue to advance in these vital areas of financial guidance. Read the all-important takeaways in our latest insight: https://bit.ly/4gQeGNX #FCA #ongoingadviceservices #retirementincomeadvice #compliance #FCAupdate

Join our fast-paced AI Training Team at our sister company Recordsure as a full time Conversation Analyst. We’re looking for candidates with strong analysis skills, a love for the English language, and an interest in AI. In this role, you will: ✅ Label transcriptions of confidential financial conversations to help train AI models for fintech software. ✅ Work fully remote, though occasional travel to our Leeds office for training may be required. Learn more and apply here >> https://bit.ly/3NJ6tO6 #NowHiring #Jobs #RemoteWorking #FinancialServices #AI #ConversationAnalyst

The Court of Appeal rules against Close Brothers Group and FirstRand Ltd in a landmark decision on motor finance commission disclosures. This ruling sets a new legal standard for the duty brokers owe to customers, establishing a fiduciary responsibility that includes a duty of loyalty and disinterestedness. The new duty requires brokers to provide greater transparency and seek customer consent on commissions. This standard surpasses existing rules from the Financial Conduct Authority but is arguably more aligned to the principles of the Consumer Duty. Here is what you need to know >> https://bit.ly/3YKgpxl #motorfinance #ppi #hopcraft #consumerduty #DCA #compliance

Our sister company Recordsure explains how advice firms can ramp up file checks with the transformative power of predictive AI and revolutionise case review analysis and streamline the processing for ongoing advice documentation. You can download the guide here >> https://bit.ly/3Akpcwi #ongoingadvicereviews #ai #artificialintelligence #compliance #filechecking #ongoingadviceservces

The FCA has issued significant fines to: - Volkswagen Financial Services (UK) Limited: £5.4 million - TSB Bank: £10.9 million. These penalties were imposed for failing to provide adequate customer support, particularly for those facing financial difficulties. Key takeaways: ❗The fines highlight the urgent need for improved practices in financial service lending. 🕘 New regulations will take effect in November 2024, emphasising compliance and customer care. 🔎 Check out our latest insight to uncover key risks firms should be aware of in providing compliant customer support. Read more >> https://bit.ly/48lc6vz #ConsumerDuty #FinancialDifficulty #VulnerableCustomers #CustomerSupport #Compliance #FCA

Thrilled to share the impactful collaboration between TCC and a national financial planning network.. Faced with a strategic challenge requiring rapid redress calculations, TCC rose to the occasion, leveraging our expertise to deliver high-quality assessments in just two weeks. Our proactive approach not only addressed data gaps but also ensured compliance with regulatory standards, paving the way for a sustainable solution. Find out more on how we continue driving excellence and innovation in our industry >> https://bit.ly/48qeFMP #financialservices #regulatorystandards #wealthamanagement #financialplanning #compliance

When it comes to file reviews, complaint handling and paraplanning projects of any level of complexity, we at TCC have clever people, smart tech and extensive experience you can trust. Our clients choose us because we provide value-driven, pragmatic and flexible service. ➡️ Past business reviews ➡️ Redress ➡️ Paraplanning ➡️ Advice quality monitoring ➡️ Complaint handling ➡️ S166 Reviews ➡️ Suitability of advice ➡️ On-going Service Charges ➡️ Adherence to Consumer Duty file reviews Find out more >> https://bit.ly/4eWtzgj #compliance #managedservices #financialservices #regulations #systemsandcontrols #paraplaning #redress

The FCA has fined Volkswagen Financial Services (UK) Limited £5.4m and TSB Bank £10.9m for failing to provide adequate customer support, particularly to those customers facing financial difficulties. These fines underscore the need for better financial service lending and adherence to new regulations, effective from November 2024. Our latest insight details what some of the key risks are that firms should be looking for in terms of providing compliant customer support. Read more >> https://bit.ly/3NEDDi4 #consumerduty #financialdifficulty #vulnerablecustomers #customersupport #compliance #FCA

We have an exciting opportunity to join TCC and Recordsure as a Change & Transformation Recruitment Consultant. This key role will focus on utilizing existing TCC client relationships while developing new ones to drive business growth. The ideal candidate will possess outstanding communication skills and have a solid grasp of the complete recruitment process. Learn more and apply here >> https://bit.ly/4e11eEa #NowHiring #Jobs #RemoteWorking #RemoteOpportunity #FinancialServices

On the 7th October, the FCA wrote a portfolio strategy letter summarising its priorities and expectations for financial advisers and investment intermediaries over the next two years. Two notable priorities that the FCA outlines are ongoing advice services and retirement income advice. Here is what you need to know >> https://bit.ly/4eRA8ke #financialadvice #compliance #regulatorycompliance #wealthmanagement #advisoryservices #ongoingadvice #retirementincome #fca