Strategy Insights reposted this
Director, Digital Transformation @CIRNAC, Visiting Faculty @CSPS Digital Academy #Transformation #Change #GCDigital #ModernLeadership
What an experience to have been invited by Strategy Insights to participate in a series of round-table discussions with multi-sector IT industry leaders! The conversations I had centered around #data #AI and #DigitalTransformation. It was reassuring to see that various sectors are applying similar strategies to the challenges and unknowns around AI - lets me know we're on the right track and everyone is learning while doing! Some sound-bites from our discussions: 🤖 Leaders need to understand IT to lead effectively: “Never thought I’d have to become an IT expert - but you can’t lead if you don’t understand how it works.” Data literacy at the C-suite level is critical for managing AI effectively. 🤖 Ensuring data sets are complete and unbiased is crucial, as “bad data in is bad data out.” Everyone in an organization is responsible for how they use data and apply AI. Participants also highlighted the need for extensive monitoring of Learning Language Models (LLMs). 🤖 Some organizations have established AI Advisory Councils for governance and quality control. The group spoke about striking a balance between regulation and creative solutioning to avoid stifling innovation. 🤖 Training AI with internal data helps avoid AI hallucinations (now that's a word I didn't expect to hear!), where AI creates false data or facts. Secure platforms, enterprise licenses, and critical thinking skills are necessary for applying AI to sensitive data. 🤖 Top-down sponsorship accelerates delivery and middle management plays a critical role in driving transformation. Addressing employee fears around RPA/AI is essential. A growth mindset, at every level of an organization, is necessary for true behavioral change and digital adoption. 🤖 The session on "keeping pace with new developments in AI" highlighted that AI can significantly reduce workload, with one participant noting, “I’ve shaved off about 2 days of low-effort work a week by leveraging AI, leaving room for more value-add activities”. #GenerativeAI #AI #DataIntegrity #AIGovernance https://lnkd.in/ekzNsaRe