Requesty

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🎉 We just crossed 5,000,000 messages analysed for our customers! 🎉

Speaker Spotlight: Leslie Nooteboom, Co-Founder & CEO of Requesty.ai 🇳🇱🇬🇧 We’re thrilled to welcome Leslie Nooteboom, Co-Founder and CEO of Requesty.ai, to AI<>BA 2024! Leslie, originally from the Netherlands and now based in the UK, will be sharing invaluable insights on how AI is revolutionising customer interactions. Session Title: Conversations are the Next Surveys: More intuitive ways to learn from your customer. In this session, Leslie will dive into how AI-powered conversations are transforming the way businesses gather customer insights, moving beyond traditional surveys to capture the true language of the customer. Discover how the latest innovations in conversational AI are changing the landscape of user research, enabling organisations to extract richer, more authentic data from everyday interactions. 🔑 Key Takeouts: - Richer Customer Insights: Learn how to unlock deeper, more genuine customer feedback using AI-driven conversations. - Understanding Unstructured Data: See how conversational AI turns everyday language into valuable business insights. - Enhanced User Research: Explore the shift from static surveys to dynamic, AI-powered interactions. - Practical Applications: Understand the role of AI in reshaping customer experience and driving business growth. - Revolutionising Feedback: Discover how these AI tools are making it easier for businesses to understand their customers like never before. 🌟 Don’t Wait: Join us for Leslie’s session at AI<>BA 2024 and discover how conversational AI can transform your approach to customer insights! AI<>BA is the only conference that combines diverse global perspectives with hands-on, practical guidance, offering real-world case studies and tangible examples of how AI can drive business growth and transformation. Join us on 22 and 23 October in Katowice, Poland, or online, and be part of a transformative event that shapes the future of AI in business. 🎟️ Secure your tickets now: https://aibaconference.com #AIBA2024 #AIConference #ConversationalAI #CustomerInsights #Innovation #RequestyAI #BusinessGrowth #TechLeadership #Katowice #Networking #AIinBusiness #TechConference

How do you compare the importance of your roadmap items? It's always a balance between their impact on the product's success and alignment with business goals. What if you could use real customer data to inform your RICE (Reach, Impact, Confidence, Effort) Scoring? How many customers have mentioned a certain feature? How strongly they feel about them? And how that's changed over time?

What are the main things your trial users are asking you for? And more importantly: Which requests do users make that end up becoming paid customers? Discover the patterns in your user experience that impact conversion.

What do your most important users care about? Would they like you to have payment plans, do they want to pause their accounts during low usage? Matching user behaviour with qualitative feedback can give you all the insights you need to improve your commercial metrics, as well as user satisfaction. #qualitativefeedback #userbehaviour #userexperience

Upload any survey data, and analyse it through the Requesty dashboard! 1️⃣ Auto-categorise unstructured text 2️⃣ Create buckets of responses that you are especially interested in 3️⃣ Build filters to create response insights Just an example: You sent out a survey about how happy your customers are with your product. After the standard NPS score, you ask them two open questions: - which of your features they're the happiest about - which feature they would most like to see improved Within 1 minute, you can check all the customers who gave a below-average NPS score and see the top 10 features that they would like to see improved. No more keyword searching, complex custom formulas or manual tagging, let us do the work for you.

To satisfy your customers, gathering feedback isn't enough—you must close the loop. You close the feedback loop by involving customers in the improvement process, by letting them know that their input is valued and leads to improvements. In this article, we’ll go into: - Different feedback methods - How to analyze and act on feedback - How to build feedback loops into your product - How to close feedback loops effectively. https://lnkd.in/ed-fts5n

In just 2 minutes and 21 seconds you can add our Voice feedback widget to your website - from Sign-up to Hello World! That's not much time to capture more and higher quality customer feedback, while embedding it into their user experience. Give it a shot at https://requesty.ai/voice

Stop typing, start talking - voice is the real feedback. How often have you wanted to leave a review after a disappointing experience? Cold food, but too hungry to fill out a feedback form? We've got the perfect solution - introducing a fun, effortless way to give feedback: a voice memo! With Requesty Voice, companies can easily integrate voice feedback, allowing customers to share their thoughts in the most natural and convenient way — by speaking, anytime they want! Try it out at https://requesty.ai/voice