Welcome to the Netcall team Matthew Laws It's great to have you on board. We're always on the lookout for people like Matthews who are passionate about #customerexperience and #tech. Get in on the action! Check out our latest career opportunities: https://lnkd.in/ecF4T9hd #careers #people #jobalert #jobhiring #job #recruiting
Netcall
Software Development
Bedford, England 6,987 followers
Smarter outcomes, better experiences
About us
It's our mission to offer versatile, powerful solutions that use AI to automate processes and engage customers. As dynamic partners, we're here to help you tackle tomorrow's challenges today. Our quick app development, smart automation, and user-friendly tools are a hit with business leaders and front-line teams. Seamlessly connect systems, break down data barriers, and make processes work better and faster – all on your own timeline. Over 600 organisations in financial services, insurance, local government and healthcare use the Netcall Liberty platform to make life easier for the people they serve.
- Website
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https://www.netcall.com
External link for Netcall
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- Bedford, England
- Type
- Public Company
- Founded
- 1996
- Specialties
- Contact Centre Solutions, Cloud Solutions, Speech Recognition, Workforce Optimisation, Customer Experience, Multichannel, Omnichannel, Public Sector, Health Sector, Appointment Management, Call Back, Queue Management, Consultancy, Self-Service, Clearing Solutions, BPM, Low-code, RPA, Robotic Process Automation, Automation, Intelligent Automation, Customer Engagement, Financial Services, Housing, and Insurance
Locations
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Primary
Brickhill Drive
Suite 203
Bedford, England MK41 7PH, GB
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Quay House
The Quay
Poole, Dorset BH15 1HA, GB
Employees at Netcall
Updates
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Hampshire Hospitals NHS Foundation Trust has achieved staggering results with our secure online patient engagement portal, Patient Hub! • 79% patient uptake • 39% reduction in DNAs • 9.15% of patients removed from waiting lists Read the full case study here: https://lnkd.in/eVKqJUeu John Clarke David Parram Gilly Graham Lee Hankinson Louise Young George Aristidou Michelle Harris Mark Villiers
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With the first year of annual reporting on the Tenant Satisfaction Measures (TSM) Standard complete, Mark Gannon explores how those with poor results will respond. Read more: https://lnkd.in/eMpb4YWE Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles #SocialHousing #DigitalTransformation #RentIQ #tenant hub #libertyforhousing
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Councils are transforming their services and delivering better outcomes with Citizen Hub. In this webinar, Paul Doney from Newcastle City Council shared how they've gone from uncertainty to empowerment, confidently saying "yes" to delivery of better citizen experiences. Discover how #CitizenHub can help you: 1. Streamline operations from grants to IT support 2. Cut costs while boosting efficiency 3. Respond faster to community needs Watch the full webinar: https://lnkd.in/eK37U49s Mark Gannon Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles #localgov #digitaltransformation #creatingsmarteroutcomes
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How do you stay on top of rent collections while supporting your teams and tenants? Rent-IQ does the hard work so you can focus on what's important. Learn how: https://lnkd.in/epM66pmJ Mark Gannon Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles #SocialHousing #DigitalTransformation #RentIQ #tenant hub #libertyforhousing
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Leading RPO (Recruitment Process Outsourcing) teams save up to 70% of time and captured key data for clients using Liberty Spark. In a recent webinar Craig J Willis showed how you can work on even more projects, manage change and track improvement opportunities in your recruitment processes. Watch the full webinar here: https://lnkd.in/efecbWZy #ProcessMapping #ProcessImprovement Skore Chris Green Joe Williams
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St Helens Council saw the value of utilising technology to ease the workload, increase the speed of delivery for citizens, enthuse and retain their staff and also safeguard their services. With Liberty RPA they've improved safeguarding by using an #RPA bot to add notes to the social care system immediately, ensuring all up-to-date information is available for key decisions. They've also saved resource, as bots have freed staff from large-scale, mundane data tasks: https://lnkd.in/eaR2HTJW Mark Gannon Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles #roboticprocessautomation #automation #council #localgov
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Welcome to the Netcall team Aaron Abordo It's great to have you on board. We're always on the lookout for people like Aaron who are passionate about #customerexperience and #tech. Get in on the action! Check out our latest career opportunities: https://lnkd.in/ecF4T9hd #careers #people #jobalert #jobhiring #job #recruiting
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Great to hear your thoughts on this Josh Mallender. We couldn't agree more 🐶 If you're interested in this topic, you'll also find Josh's blog an insightful read - it's on how employee wellbeing can be a strategic advantage to preventing rent arrears 👉 https://lnkd.in/etMc_eMv Jimmy Rogers Josh Mallender Mark Gannon Toni Charles Andrew Walker Darren Wiles Anna Irwin David Tweddle #HousingSector #TechEmpowerment #TenantSupport #TenantEngagement https://lnkd.in/eN5EVcNY
Let's focus on empowering people with the right tools for tenant support and staff satisfaction. Every moment counts for housing teams! Leave a comment with your thoughts or to say hi to Winston 🐶 #HousingSector #TechEmpowerment #TenantSupport #TenantEngagement
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What if you could fast-track digital transformation AND drive tangible savings? With #CitizenHub, you can. It's time to reimagine what's possible for your council. Find out more:https://lnkd.in/eX5_n75V #localgov #digitaltransformation #creatingsmarteroutcomes Mark Gannon Andrew Walker David Tweddle Anna Irwin Josh Mallender Darren Wiles