We’re delighted that we have been awarded the coveted London Market 2024 Claims Service Quality Marque (SQM) by Gracechurch consulting. According to Gracechurch’s survey, Markel outperformed the market average on all service metrics and ranked as one of the top five market insurers. Brokers highlighted our communication, efficiency, commerciality, and class-specific understanding as particular strengths. Discover more about what this achievement means to Markel and hear from Chris O'Shea, Managing Director of Claims at Markel International, in the full article 👇 #Claims #GracechurchSQM #ServiceQuality
Markel International
Insurance
We are Markel, a leading global specialty insurer with a truly people-first approach.
About us
As the insurance operations within the Markel Group Inc. (NYSE: MKL), we operate the Markel Specialty, Markel International, and Markel Global Reinsurance divisions, as well as State National, our portfolio protection and program services operations, and Nephila, our insurance-linked securities operations. With over 5,000 employees across the globe, finding creative solutions for complex risks is our passion. And our broad array of tools and knowledge allows us to create tailored coverage solutions for even the most complex needs. Putting you – our colleagues, brokers and clients – first is what differentiates us worldwide. We’re committed to being a long-term partner who is there when you need us most. Everything we do comes out of the Markel Style. These 214 words are a timeless statement of our mission. It’s our north star, and out of that comes our brand vision.
- Website
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http://www.markel.com
External link for Markel International
- Industry
- Insurance
- Company size
- 1,001-5,000 employees
- Headquarters
- London
- Type
- Public Company
- Founded
- 1930
- Specialties
- Property, Marine, Energy, Reinsurance, Casualty treaty, Property treaty, Personal accident, Contingency, Entertainment, Equine, Livestock, Professional & financial risk, Political risk, Surety, and Insurance
Locations
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Primary
20 Fenchurch Street
London, GB
Employees at Markel International
Updates
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We’re pleased to welcome Keeley Webster to Markel, who's been appointed Claims Adjuster – Marine. On Keeley's appointment, Kelly Reeder, Claims Manager – Marine, said: “We are pleased to have Keeley join our award-winning claims team here at Markel. Her deep sector knowledge and experience in managing and resolving complex claims will be instrumental in helping us to elevate our claims service and capabilities for broker partners.” She added: “Keeley’s claims expertise will also help us to identify important claims trends and developments which will support our underwriters to ensure they continue providing tailored coverage for marine policyholders. We look forward to seeing her hit the ground running.” Please join us in wishing Keeley a warm welcome! #WeAreMarkel #NewJoiners #PeoplePowered
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🎉 We’re delighted to share that our Claims team was presented with the Insurance Insider Honours Claims Service Award last night! This award celebrates claims teams that have risen to the extraordinary challenge of major incidents, and recognised Markel’s continued claims support for clients and brokers throughout the Russia-Ukraine conflict. We understand that claims is the promise - and the product - that all insurers are delivering on. This is an important step in our ambition to becoming the most customer-focused, nimble and value-adding claims team in the market. Congratulations to all winners and nominees, and thank you to Insurance Insider for a fantastic evening. #InsiderHonours #ClaimsService Chris O'Shea Tom Upton Stephen Reilly
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In an increasingly complex insurance environment, claims professionals are facing a plethora of challenges to provide a service that customers can rely on while ensuring the new talent coming through have the skills needed to survive and thrive in the industry. Hosted and moderated by Insurance Insider, our latest webinar: ‘Fostering the Claims Professional of the Future’ will take place on 26 November at 10:30 ET/15:30 GMT and feature Jonathan Pestell, Head of Claims Performance – Specialty. Jon, together with our other panellists, will explore how the industry is trying to plug the skills gap in claims, provide an overview of how claims processes have evolved in the last 10-15 years and explain what insurers are doing to bring more inclusivity into this area of insurance. For more information or to register for this webinar, click below: https://bit.ly/3AWQUPz #Claims #Insurance #Warfortalent #Peoplepowered Tom Upton Chris O'Shea
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We’re delighted to welcome Rhys O'Neill to Markel as Senior Underwriter, Marine & Energy Liability in International Specialty. Based in our London office, Rhys will be responsible for enhancing best-in-class underwriting strategies for renewing and new business within our Marine & Energy Liability International Wholesale book of business and maintaining and strengthening strong relationships with key stakeholders, including clients, partners and internal teams. Read the full announcement here: https://bit.ly/4cUPz9k #WeAreMarkel #NewJoiners #PeoplePowered #Underwriting Grant Smith Tom Hillier
Markel appoints Rhys O'Neill as Senior Underwriter, Marine & Energy Liability in International Specialty
markel.com
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The insider dealing investigation into Hong Kong-based hedge fund, Segantii Capital, continues to unfold and “will cause managers to focus more on policy wordings for conduct exclusion and quality of coverage,” according to a recent report from InsuranceAsia News (IAN). In IAN's latest article, Kevin Leung, Chief Underwriting Officer at Markel, Asia, provides some comments on how the Segantii situation has impacted the financial institutions market and the ripple effects this case will have on investment managers and insurers from a coverage perspective: https://bit.ly/4g7GM6U #Financialinstitutions #Underwriting #Insurance #Directorsandofficers #PI
Conduct exclusion wordings get scrutinised as Segantii's insider dealing case unfolds
https://insuranceasianews.com
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With the ongoing conflict in Ukraine to the Red Sea attacks from Yemen’s Houthi rebels, the dynamic sanctions environment has become the top compliance risk impacting marine in 2024, says Wanshi Lin, Senior Underwriter – Marine at Markel, Singapore. Speaking to Asia Insurance Review - Latest News, Wanshi Lin explains how these geopolitical events will continue to impact marine rates and coverage in the near term, talks AI and data technologies, and discusses why insurers should be carrying out robust due diligence so they’re not “inadvertently covering any sanctioned entities or activities”. Read the full story below 👇 #Marine #Underwriting #Asia #RedSea Article credit: Asia Insurance Review - Latest News
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People are the driving force behind Markel, so it’s important to us that we come together to celebrate our people and our successes as a business. It was great to bring colleagues together from across our international regions for our annual celebration in London to reflect on the past year, and look forward to what’s to come in the future. #WeAreMarkel #PeoplePowered
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Generative AI has the potential to transform the efficiency of the insurance industry. On Tuesday 3 September at 17.15 BST, Markel's Henrik Wærsted Bjørnstad will be taking part in a panel to discuss digital risk flows at InsTech’s 'Beyond Theory: Unlocking Business Value with Complete Digital Risk Flows' event in London, supported by Google Cloud and Cytora. You can register here to attend (it’s free for risk managers, insurers, brokers and MGAs) - https://lnkd.in/e7Bj3TdF #AI #GenAI #insurance
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Following on from last month’s CrowdStrike incident, Simon Wilson writes in The Insurer about the need for the London insurance market to lead with resolve in helping to protect our clients and the global economy from the threat of systemic cyber risk. Read the full story here https://lnkd.in/ecvcVSih #cyber #crowdstrike #insurance
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