Say goodbye to the headache of manual, disjointed quoting with our industry-specific CPQ (Configure, Price, Quote) tool, designed for Telecoms & IT resellers. Whether you're in new business sales or account management, our solution makes it easy to quote, manage, and close deals - faster! 💼💡 💼 Subsidy Management: Set line rental subsidies upfront, ensuring accurate profit margins and smooth integration with finance. 💰 Hardware Fund & Buyout Management: Handle HWF and buyouts seamlessly, keeping finance and accounts in the loop throughout the process. 📦 Custom Packages & Bundles: Create bespoke bundles and upsell with ease, helping you maximise every opportunity. 🚫 Bill Cap Compatibility: Enable bill caps at the pricebook level, ensuring everything pulls through cleanly to the quote and sales order. 🔒 Approval Manager: No more non-viable quotes! Ensure technical and commercial accuracy with built-in approval workflows. 📊 Deal Calculator: Forget Excel! Automatically calculate revenue and profits from in-built pricebooks while building your deal. 💸 Leasing: Need a leasing deal? Set up your providers and add financial details to ensure accurate lease terms on your quotes. 📦 Stock Management: Easily quote hardware from virtual or physical warehouses—van stock too! ✍️ E-sign & Direct Debit: Secure instant sign-offs and direct debit setup, turning quotes into orders automatically for a smooth handover to provisioning. Learn more about our Sales Management Module 👉 https://bit.ly/49RVkDT #CRM #CPQ #SalesEfficiency #Telecoms #Channel #ITReseller #ICT #LeadManagement #TheLayer
Layer Systems
Software Development
Empowering IT & Telecoms Resellers with a tailored CRM solution for growth and success
About us
Are you an IT or Telecoms reseller seeking a solution tailored to your industry's unique needs? The Layer is your all-in-one CRM and business management platform, designed specifically for IT & Telecoms companies. Unlike other software providers, we understand the intricacies of the ICT sector. Our community-driven approach means we listen, collaborate, and innovate, ensuring you achieve a quicker return on investment. With The Layer, you can streamline your operations, build personalised customer relationships, and focus on what you do best. Join a community that values your growth and success. Experience an end-to-end solution that boosts sales, increases productivity, and enhances customer retention.
- Website
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http://thelayer.com
External link for Layer Systems
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Glasgow City
- Type
- Privately Held
- Founded
- 2010
- Specialties
- CRM, Telecommunications, Cloud Hosted Software, Marketing, Commission Reconcilliation Software, ERP, Project Management, Ticketing Software, Business Intelligence Software, Business Analysis, Business Process Mapping, Service Desk, Quote Builder, E-Sign Facility, Sales Management, Marketing Management, Prospect Management, Finance Management, and Reporting
Products
The Layer
Business Management Software
Whether you're looking to grow your business, consolidate disparate systems or implement process automation, The Layer will simplify the process. Having control of your business, and knowing exactly what’s going on at every stage, helps you avoid any potentially damaging problems before they impact your bottom line. Our Telecoms & IT industry-ready CRM & business management solution will boost your customer satisfaction, increase sales performance, revenue streams, and improve operational effectiveness right out of the box through six core modules: • Prospect Management • Sales Management • Customer Experience Management • Stock & Order Processing • Marketing Management • Finance & Reporting Our professional services team work closely with our customers at all stages of the onboarding journey. Our dedicated team will be there whether it's analysing your requirements and processes, setting up your unique instance, data migration, or end-user testing and training.
Locations
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Primary
Glasgow City, GB
Employees at Layer Systems
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Nick Kewney
Co-Founder & CPTO at Layer Systems | Technical Leader & Innovator | Full-Stack Software Architect | SaaS Expert
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Rakesh J.
Head of Sales - The Layer is the #1 CRM & business management platform for the ICT industry and MSPs for more information or to book a demo visit…
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Michaela Gormanová
Project & Support Co-ordinator at Layer Systems
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Paige L.
Growth Marketing Manager | Award DDM, BA, MSc
Updates
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🚀 Check out the September issue of Comms Dealer where industry leaders, including our CTO Nick Kewney, share insights on how emerging technologies are transforming the channel💡 "[AI and machine learning] allow businesses to refine strategies, uncover insights, and innovate faster." From automating services to delivering real-time answers to customer queries, resellers can unlock new efficiencies. Still, the key is to blend these cutting-edge tools with fundamentals and smart decision-making to ensure long-term success! For the full scoop on how these trends are reshaping the future of ICT, read page 32 ➡ https://lnkd.in/e_WWp5Av #CommsVision #CommsDealer #EmergingTechnology #AI #MachineLearning #DataMatters #CRM #TheLayer
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🎉 It’s Comms National Awards month! 🎉 We’re thrilled to be heading to the CNAs this year as finalists in not one, but THREE categories!🏆 • Best Channel Business Service • Best Supplier Innovation Award • Diversity, Equity, and Inclusion (DEI) Award Here’s a flashback to 2023, when Rakesh and Nick proudly represented us and earned highly commended for our sustainability initiatives🌱 Will we see you there? Let us know! cnawards.com #CommsDealer #CommsNationalAwards #CNA #Telecoms #ICT #TheLayer #CRM
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🌟Our managed onboarding process isn't just about fitting your business into a pre-built system—it's about shaping The Layer to fit your business! Our team understands the telecoms and IT industry inside out, ensuring that you streamline processes and boost efficiencies from day one. But don’t just take our word for it—check out this feedback from a delighted customer🚀 Ready to partner with a team that goes beyond the basics? Head to our website to discover how we add value as your technology partner, not just a provider ➡ https://bit.ly/3Mq1516 #CustomerSuccess #TechnologyPartner #CRM #IT #ICT #Telecoms #ICTReseller
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Let's discuss one of Comms Vision 2024's most crucial themes: Building a Fit-for-Purpose Sales and Marketing Model. 🚀 So, how can you stay ahead? Leveraging data is key. Here are a few areas we believe you should focus on to build a strong foundation: 🔍 360-Degree Customer Insights: Do you know exactly what products and services your customers are using? If not, it’s time to start tracking! Upsell and cross-sell more effectively by understanding your customers' needs and spotting opportunities before your competitors do. 📊 Streamlined Sales Processes: Are you still chasing KPIs and opportunities with unclear data? Still drafting quotes in spreadsheets and Word documents? A 360-degree view of all interactions empowers your sales team to have more informed, impactful conversations, and your marketing team to create stronger, higher-converting email campaigns. 💡 An End-to-End Solution: Our industry-specific CRM solution can transform your GTM strategy. From tracking expiring contracts to nurturing lost opportunities, our platform helps you optimise your processes and drive revenue growth. Who wouldn't want a simplified, yet more effective lead-to-customer process? Let’s discuss how we can help you close the gap between your technology and business strategies. Meet with us at Comms Vision in November ➡ commsvision.com Or book a demo with our knowledgeable team today ➡ thelayer.com #CommsVision2024 #CommsVision #ICT #Telecoms #ITReseller #SalesAndMarketing #CRM #BusinessTransformation #Channel #CommsDealer Comms Dealer
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⚽The Layer's Community Fantasy Football League has returned for another exciting Premier League season⚽ As a community-driven solution, our customers, industry partners, and peers influence everything we do, so for a third year in a row, we wanted to bring everyone together for some friendly competition. Whether you're a seasoned pro or a first-time manager, everyone is welcome. The league officially kicks off on Friday 16th August so create your team today and get ready to show off your footballing prowess! There’s no grand prize - just the pride of victory and the all-important bragging rights😉 Use the code udq99v, or join directly through this link ➡ https://lnkd.in/eBtKAGbi Good luck🍀 #FantasyFootball #PremierLeague #Community #TheLayer
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Do you have a telesales team or are your salespeople self-generating leads? 💼 No matter how you generate them, our CRM has the tools to help you nurture leads effectively. With task management, email templates, contract expiry capture, and lead delegation, your team can communicate with leads using proven messaging, log interactions swiftly, and leverage their existing contract expiry dates to send targeted campaigns. Maximise your sales potential with The Layer. Book your demo today ➡ https://lnkd.in/eYtKgxHD #SalesManagement #LeadNurturing #ProspectManagement #Prospecting #Telesales #CRM #TheLayer #Telecoms #ITReseller
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Are you targeting your marketing efforts effectively?🎯Discover how our CRM's powerful data segmentation can help you reach the right audience at the right time, whether for new business or cross-selling to your existing base. Slice and dice your data however you need using our Work Stacks and load them as email campaign recipients in seconds! Boost engagement and track your ROI seamlessly. Book your demo of The Layer today ➡ https://lnkd.in/g_a3SyUD #Marketing #EmailCampaigns #AudienceSegmentation #CRM #TheLayer #Telecoms #ITReseller
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🎉We're thrilled to announce that Layer Systems has been shortlisted for three categories at the Comms National Awards 2024: Best Supplier Innovation Award, Diversity Award, and Best Channel Business Service!🎉 Our dedication to innovation, diversity, and exceptional service has always been our driving force, and this recognition is a testament to the hard work and commitment of our incredible team 🙌 You can view the full list of finalists here ➡ cnawards.com #CNAwards #CommsDealer Comms Dealer #Innovation #Diversity #Channel #TheLayer #ITResellers #Telecoms #ICT
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How has it been 2 weeks since the #CommsBusinessAwards?! Let's throw it back to Rakesh and Craig Charles awarding Pure Cloud Solutions their well-deserved award for Best Connectivity Solution🏆 We can't wait for next year already🥂 #ThrowbackThursday #TheLayer #CRM #ICT #Telecoms #ITResellers #