In last week’s newsletter we spoke about reactive marketing, and the times brands can get it wrong. But what about when they get it right? Jennifer Adetoro posted this week about Google’s latest genius move, and it was too good not to share. Food-based content creator Andy (@new4andy) jokingly complained in a video about seeing other creators receive a pink Google Pixel 9 Pro whilst all she received was instant noodle boxes. The video was quick to reach 2M views and Google reacted instantly and cleverly. They sent Andy the Pixel 9 Pro she wanted, and if that wasn’t enough they sent it in customised instant noodles packaging. Andy has since organically made five videos about the phone, which have reached 16M views in total. It was a great lesson for brands about what reactive marketing should and could look like. As Jennifer puts it: “By embracing humour, listening to a creator's audience, and reacting with creativity, brands can transform everyday moments into impactful wins.” What are your thoughts on Google’s move?
Google Pixel just made a creator go viral with their latest reactive move… Last week, TikTok creator Andy (@new4andy) playfully complained about only unboxing instant noodles while everyone else enjoyed their new pink Pixel 9s. The video quickly reached 2M views. Google Pixel UK reacted by surprising Andy with a Pixel 9 Pro delivered in a custom-designed instant noodle box (a very cutesy personalised touch), complete with additional pink-themed goodies. In response, Andy created five organic videos showcasing the Pixel and its features. This has so far resulted in a total of 16M views (one video alone has already reached 13M) and an overwhelming amount of positive sentiment from her engaged community. The lesson for brands? By embracing humour, listening to a creator's audience, and reacting with creativity, brands can transform everyday moments into impactful wins.