We’re all ears when it comes to feedback! 👂 See why Glassbox users are raving on G2! 🗣️ #CustomerSuccess #Tech #CX
Glassbox
Software Development
London, England 13,195 followers
AI-fueled customer intelligence that revolutionizes the way companies engage and connect with their customers online
About us
Glassbox is the premier provider of AI-fueled customer intelligence solutions, working with the world’s smartest digital brands to revolutionize the way companies engage and connect with their customers online. Purpose-built for the enterprise, Glassbox securely captures data across infinite digital interactions to understand the root causes behind customer behaviors, transforming data into decisions so brands can act in mere minutes. Customers across industries and geographies, including Marriot Hotels & Resorts, Quicken, Inc., Credit.com, Danone, L’Oreal, Nestle, Ace Hardware, Air Canada, and 60% of the largest U.S.-based banks, choose Glassbox to translate deep customer insights into enhanced digital experiences, leading to improved brand loyalty, conversions and revenue. Glassbox has been recognized for its industry prowess and strength of its solutions by G2, named a G2 Top Software Company and a leader in multiple categories based on high satisfaction scores from real customer reviews. To learn more about the brain behind the smartest digital brands, visit: www.glassbox.com.
- Website
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https://bit.ly/3SAcm2X
External link for Glassbox
- Industry
- Software Development
- Company size
- 201-500 employees
- Headquarters
- London, England
- Type
- Public Company
- Founded
- 2010
- Specialties
- Big Data Analytics, Risk Management & Compliance, Omni-Browsing, Mobile App Analytics, Session Replay, Digital Transformation, Automatic Insights, Automatic Recording, Performance analytics, Mobile analytics, Digital experience, Digital journey optimization, Data-driven analytics, Session Replay, Customer Experience, Digital Experience Analytics, Digital Experience Intelligence, Voice-of-Customer, and User Experience
Products
![Click here to view Glassbox]()
Glassbox
Product Analytics Software
Glassbox is the AI-fueled customer intelligence platform that proactively transforms data into decisions. We safely capture infinite interactions across your digital channels and surface the root causes of customer behavior. Purpose-built for the enterprise, our solutions translate deep insights into enhanced experiences in mere minutes, leading to improved brand loyalty and revenue. Digital leaders using Glassbox see better data, learn necessary actions sooner and act faster to convert friction into customer delight.
Locations
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Primary
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London, England, GB
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New York, NY, US
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Petah Tikva, Israel, IL
Employees at Glassbox
Updates
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🔥 Ready to supercharge your app engagement? Here’s how: ✔️ Nail the onboarding experience. ✔️ Send push notifications that actually matter. ✔️ Make in-app messaging smooth as butter. ✔️ Toss in a little gamification fun. ✔️ Keep things fresh with new features. ✔️ Re-engage those ghost users. ✔️ Act on user feedback. Which apps nail the user experience? Drop your faves below!👇 #mobile #UserExperience #UX
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𝗡𝗼𝗯𝗼𝗱𝘆 𝘄𝗶𝗹𝗹 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿: -Your salary -How "busy" you were -How many hours you worked 𝗣𝗲𝗼𝗽𝗹𝗲 𝘄𝗶𝗹𝗹 𝗿𝗲𝗺𝗲𝗺𝗯𝗲𝗿: -That time you manually tried to track every customer click. 🙄 -The day you used "outdated data" in a meeting because you forgot Glassbox updates in real-time (yikes). 😬 -The unforgettable moment you overlooked a conversion drop, only to find Glassbox had flagged it hours earlier (oops). 🤦 𝗣𝗿𝗼 𝗧𝗶𝗽: Let Glassbox keep things smooth so you're remembered for the right reasons. 😎
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💼 Banking is going all-in on #AI–and we’re totally here for it. 😍 Penny Crosman from American Banker nails it: tech leaders are prioritizing AI for fraud detection, personalization and more. 🔥 AI in action in banking (according to Crosman’s article): 🤖 Chatbots that handle banking inquiries like pros ✉️ Gen AI drafting those pesky emails and reports 📊 AI summarizing meetings for financial advisors–quick and easy 📞 AI-powered fraud detection for call centers 🛡️ Real-time blocking of suspicious activity 🗂️ AI efficiently categorizing customer complaints How else is AI supercharging your organization’s productivity and efficiency? 💬 #finance #ai #banking #Fintech #FraudPrevention
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Remote work rocks, but nothing beats the vibe of in-person teamwork! As a globally distributed crew, it’s always a breath of fresh air to come together, swap ideas, and tackle challenges face-to-face. 🙌 Our commercial and marketing leadership teams had the chance to do just that in multiple meetups this past month. 😍 Want to join the party? Both teams are currently hiring! #remotework #remote #leadership #innovation Michelle Suzuki | Chad Nuss | Lindsey Boggs ☕️ | Adam Polaszewski | Jenna Cason | Chris Rodriguez | Zach Rogers, MBA | David Geffen
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✨ Our recent study on Personalization in the Age of AI highlights a critical takeaway: to truly enhance customer experiences with AI, businesses must prioritize compliance, usability, and reliability in their digital data management systems. Trust is the foundation. 🤝 #AI #dataprivacy #customerexperience Yaron Morgenstern
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Ready to revolutionize your digital CX? 🔥 Stand out from the crowd with these 6 game-changing tips! 💪 #customerexperience #digitalcx #protips
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AI tools: Love 'em or leave 'em? #ai #artificialintelligence
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We’re thrilled to be named the Best AI-Powered Customer Intelligence Solutions Company for 2024. AI-driven CX is the future. 🚀 Thanks for the recognition Acquisition International Magazine! #ai #CX #artificialintelligence
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