🎙️Find out more about our income maximisation partners, Inbestai, on the latest episode of our Flexys Meets... podcast. 🎧 Inbest co-founder, Manu Peleteiro chats to James Hill about integrated customer support journeys, promoting accessibility, managing compliance and more. Listen now on our Spotify channel: https://hubs.la/Q02T25-50 #customersupport #debtcollection #incomemaximisation #cloudintegration
About us
We specialise in software that improves and automates debt management and collection. We provide our clients with all the tools and data they need, in real time. This helps them to mitigate financial, regulatory and reputational risk. Our clients can create the best debt resolution for each of their customers. This helps them to collect more, faster.
- Website
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https://www.flexys.com
External link for Flexys
- Industry
- Software Development
- Company size
- 11-50 employees
- Headquarters
- Bristol
- Type
- Privately Held
- Founded
- 2016
- Specialties
- Debt Management Solutions, Collections Software, Debt Management Consultancy, Affordability, PSD2, Vulnerability, SaaS, Intelligent Debt Resolution, AI, Open Banking, Digital, Digital Self Service, CNR, Receivables Management, Debt Collection, Debt Management, I&E, hardship evaluation, cloud-native, automation, configurable, contact centre, and champion/challenger
Products
Control+
Debt Collection Software
Control+ is our end-to-end, digital-first debt management, collection and recovery platform, managed for you in the cloud; fully robust, compliant and scalable with the flexibility to easily and quickly adapt to regulatory, economic or environmental change. Control+ draws on multiple data sources to inform and drive the most responsive and appropriate engagements at every stage of the collections process. By connecting with open APIs, the platform provides a wealth of valuable data to help business and operational users to progress their objectives, target their efforts effectively and achieve maximum performance and value for money. The free flow of information enables organisations to operate an always-on, anywhere, any channel service that reduces wasted effort caused by outdated information and slow system updates.
Locations
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Primary
Future Space
Filton Road
Bristol, BS34 8RB, GB
Employees at Flexys
Updates
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Catch the team at the Open Banking Expo in London next week and chat to us about the potential of Open Banking as part of your holistic collections toolkit. 📲 DM James Hill or Sean Mallen to meet. ☕
Looking forward to attending the Open Banking Expo next week in London with team Flexys! Will be great to catch up with some of the Rise, created by Barclays cohort and our partners Moneyhub and Acquired.com. If you are going and want to arrange a ☕ to talk about how we're revolutionising the collections world and customer experience with open banking drop me a DM! #collectmore
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What's changing in B2B collections? Join our webinar discussing transferable tactics from the consumer world that can help business collections teams collect more, retain valuable customers, and reduce complaints. We'll be joined by Mark Ferguson of Concentrix, Michael Jones of Water Plus and Ian Parry, collections, credit risk and operational leader. 📅 Friday 18th October 🕒 11:00-12:00 Key topics: 💡 The shifting expectations of business customers ❗ Regulatory changes impacting commercial debt management 🎯 Strategies for delivering exceptional business customer experiences Register to join live or to receive a replay to watch at a time of your choosing. https://lnkd.in/eZzVKEWH #B2B #debtmanagement #utilities #financialservices #businessdebtcollection #SMEs
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🚀 We're delighted to announce a new partnership with income maximisation experts Inbestai. 🤝 The partnership allows our clients to identify and calculate the welfare benefits, social tariffs and grants that customers are entitled to but may not be claiming. 📊 Uncover hidden benefits and grants for customers 🎯 Provide targeted financial support 📱 Allow customers to apply without leaving the lender's platform 💆 Reduce customer financial stress 💪 Boost financial resilience Our CEO, James Hill, said, "Organisations are increasingly aware of the need to provide more than just basic debt management services. By partnering with Inbest, we are equipping lenders with the tools to offer valuable financial support to their customers." Read the full release here: https://hubs.la/Q02R-xzq0 For more information about how Inbest can help customers, watch our interview with Inbest CEO Manu Peleteiro here: https://hubs.la/Q02R-yds0 #incomemaximisation #benefitscalculator #collections #debtmanagement #customerexperience
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🔔 Exciting Webinar Alert: B2B Collections Reimagined! 🔔 Join us on Friday 18th October for "Customer Experience: What can B2B Collections learn from B2C?" 🚀 B2B debt collection is evolving rapidly. Are you keeping up? Key topics: 🙋♀️ The shifting expectations of business customers 📋 Regulatory changes impacting commercial debt recovery 📝 Lessons from consumer collections that can revolutionise B2B practices Our expert panel will dive into: ✅ The changing face of business collections ✅ Why customer experience is now crucial in B2B ✅ Strategies for delivering exceptional business customer experiences Don't miss this opportunity to stay ahead of the curve in B2B collections! 📅 Friday 18th October 🕒 11:00-12:00 Register using the link below: 🔗 https://hubs.la/Q02RQWpN0 #B2BCollections #CustomerExperience #FinancialServices #Utilities #Webinar
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Acquired.com are transforming the payment services game for consumer credit and lending. Catch up with our recent episode of Flexys Meets, where we hung out with AJ Davison and chatted about: 📊 Using data to boost collection rates 🏦 Providing a better customer experience with digital wallets, CPAs and direct debits 💸 Exploring the future of commercial VRPs in open banking 🔒 Reducing risk and fraud with PSD3 Watch the full episode on our channel here: https://hubs.la/Q02RD4Vl0 or via Spotify here: https://hubs.la/Q02RD1Wy0 #Fintech #Payments #Collections #Innovation
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Season 2 of our Flexys Meets series is here! In the latest episode, James Hill sits down with AJ Davison from Acquired.com. Since 2015, Acquired has been at the forefront of payment services innovation, particularly in the consumer credit and lending space. AJ shares insights into their data-driven approach to improving collection rates and their commitment to providing a seamless payment experience. Watch the full episode on our channel here: https://hubs.la/Q02RkCQ00 or via Spotify here: https://hubs.la/Q02RkMlM0
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We're delighted to announce that we've partnered with Moneyhub! This partnership brings cutting-edge Open Banking technology to our real-time collections software. It will provide unprecedented insights and streamlined processes for both collections professionals and their customers: 👀 Enhanced financial visibility for more informed decision-making ⚡️ Streamlined payment processes, reducing friction 😃 Improved customer engagement through automated, personalised payment plans 🤑 Increased efficiency and reduced operational costs for collections teams One small step for man, one giant leap for the collections industry! Find out more here: https://hubs.la/Q02JR_970 #partnership #collections #openbanking #innovation #excitingtimes 🌟
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Ofwat's PR24 draft determinations call for a significant improvement in water company customer service, benchmarked against the financial services and retail sectors. Collections will be a testing ground for success. We highlight four areas where utilising real-time collections software can help you meet the challenges: 1️⃣ predicting and supporting customers at risk of debt. 2️⃣ streamlining affordability processes. 3️⃣ adapting and testing communications. 4️⃣ ensuring timely, personalised assistance. Learn more about preparing for C-Mex commitments in PR24: https://hubs.la/Q02HMLJ40 #PR24 #water #customerexperience #debtmanagement #realtime #CMex
Preparing for Ofwat's PR24: customer experience | Flexys
https://www.flexys.com
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🎙️ Our CEO James Hill was a guest on the Get Started podcast at Money20/20 🚀 Hot topics discussed with Kimberley Waldron (Fintech PR): ✨ Startup leadership: It's all about trust and alignment 📈 Scaling fintech: Buckle up for a wild ride! 👀 Future of finance: Get ready for hyper-personalisation Tune in for the full scoop! 🎧 https://hubs.la/Q02GlWpW0 Get Started Media #Fintech #StartupLife #FutureOfBanking