Today is Ombuds Day – a day to celebrate and promote Ombudsmen and the important role they play within our society. We fully support the Ombudsman Association’s mission to raise more awareness about Ombudsman offices and their role in promoting fairness, accountability, and access to justice. FCJ continues to call for the use of alternative dispute resolution, including Ombudsman services, to protect British consumers and businesses from predatory litigation that prioritises profit over justice. #OmbudsDay2024 #OmbudsDay
🔍What is an Ombudsman? 🤔 An Ombudsman Scheme is an independent service that investigates and seeks to resolve complaints impartially. Ombudsman schemes are free to use and impartial in their investigations – so they don’t take sides. They make decisions based on what is fair. As well as providing redress for an individual, an ombudsman also identifies any systemic issues and provides feedback to help improve services and complaint handling. 📣Ombuds Day 2024: Here to Hear You 📣 Did you know Ombudsman Schemes are here to help you voice your concerns and protect your rights? Whether in health, housing, financial services, or beyond, Ombudsman offer a free, independent, and confidential service to resolve complaints and improve systems. This year on Ombuds Day, we’re promoting the role of the Ombudsman and the importance they play within society. We're focusing on increasing awareness about Ombudsman offices and their role in promoting fairness, accountability, and access to justice. #OmbudsDay2024 #HereToHearYou #DisputeResolution #Fairness #Accountability #AccessToJustice