Covéa Insurance

🚀 We have put forward an entry for the Excellence in Professional Development Award at the upcoming Insurance Times Awards! Our recent achievements include an impressive 84% rise in employee confidence and a notable drop in customer complaints. These results highlight our dedication to creating a supportive workplace and providing top-notch service to our customers.   Read the full article with our Chief People Officer, Lisa Meigh here: https://lnkd.in/e3PKNkZZ   #DoingWhatReallyMatters #ProfessionalDevelopment #CustomerService #ITAwards2024

✨ The Festival of Lights met community action yesterday! Delighted that our Inspiring Colour group's Diwali Lunch Club brought together great food and even better company - all while raising funds for Halifax Community Fridge. Thanks to everyone who made this celebration of culture and community such a success! 🪔 #Diwali #CommunitySpirit #DoingWhatReallyMatters

Did you see our 'What to do at the Scene of an Accident Guide' yesterday? If not, here’s a quick video to help understand what the next steps are after an accident. Download the full guide here: https://lnkd.in/egzv6PBJ #DoingWhatReallyMatters #DrivingTips #PersonalLines #InsuranceEd #UKDrivers #RoadAwareness

🚨 No one plans to have a car accident, but knowing what to do if it happens can make all the difference. We have put together a straightforward guide for your customers on managing those stressful moments after an accident. From remembering to pop on hazard lights to knowing exactly what details to collect from other drivers - this guide provides clear, practical advice to help your customers. Download our guide here: https://lnkd.in/egzv6PBJ #DoingWhatReallyMatters #DrivingTips #PersonalLines #InsuranceEd #UKDrivers #RoadAwareness

At our latest Personal Lines Networking Event, 3rd Party Claims Manager John Beever was one of our main speakers. In this clip John reiterates the importance of going directly to your insurer following an accident. This week we will be going over all the different things to consider after an accident so you and your customers know the next steps! #DoingWhatReallyMatters #MotorClaims

🌟Customer Feedback Fridays!🌟   This is some fantastic feedback for one of our Claims Specialists, Cherise Holden. From first notification to getting our customer's car to the repair shop in under 5 hours - this is exactly what we mean when we talk about delivering brilliant service at Covéa Insurance. Great work Cherise! This is truly #DoingWhatReallyMatters for our customers. 💜 Georges De Macedo Stephen Long James Tucker Emily Gooder

Did you know it's actually against the law to drive without screen wash?   Our latest guide helps ensure your customers cars are safe for the road. Whether they're a new driver or a seasoned motorist, this guide covers all the essential checks - from tyre tread to brake fluid levels.   Download the full guide here: https://lnkd.in/eTtEBbad #DoingWhatReallyMatters #PLInsuranceEd

🎙️ Our very own Catherine Masters recently shared Covéa Insurance's data and AI journey on the Corinium Global Intelligence podcast with CEO Joseph George from Dufrain.   Catherine revealed our simple yet powerful 3-step strategy for success:   1️⃣ Lead a company wide desire for change - Identify your opportunity and inspire action   2️⃣ Create a compelling case for investment - Structure your programme and secure quick wins   3️⃣ Empower your people - Provide clarity on roles and lead from within the business.   Listen to their podcast to discover how we're collaborating with Dufrain to enhance our data platform and leverage internal insights.   We're proud to be investing in our data transformation to drive great outcomes for our mutual customers!   #DataStrategy #Leadership #DoingWhatReallyMatters #CoriniumGroup #Dufrain 

The use of QR Codes during the pandemic created a false sense of trust in these innocuous little squares. You’ll notice them everywhere, but are they safe? QR Codes are just another way of linking to websites and documents and have the potential to contain loads of digital nasties! There has been a significant increase in their use in phishing emails too in place of the usual malicious links and attachments (you may see this referred to as Quishing). So, here are some tips when dealing with QR’s! #QRCodes #CyberSecurityAwarenessMonth

Storm Ashley may have passed, but its impact remains.   Remember following a storm:  1️⃣ Ensure safety first 2️⃣ Document any damage  3️⃣ Contact us as soon as possible - Our dedicated teams are here to help.   #StormAshley #DoingWhatReallyMatters #GetStormReady