Following our action, #Wowcher will change the way it promotes products and services to customers to address concerns it may be misleading or unfairly pressuring them into making quick purchases. We launched an investigation last year over concerns that Wowcher’s countdown timers and marketing claims could pressure shoppers to buy quickly for fear they’ll ‘miss out’, potentially spending more than they planned. We were concerned that the overwhelming majority of products continued to be available once the daily countdown timer had ‘ended’. In November 2023, we wrote to Wowcher setting out our concerns and calling on the firm to change its practices – or else risk possible court action. As a result, Wowcher has signed formal commitments, known as ‘undertakings’, meaning it will: ➡ only use clear and accurate countdown timers ➡ make sure scarcity and popularity claims are clear and accurate ➡ refund membership fees to customers who were signed up to a VIP membership via a pre-ticked box Read more: https://lnkd.in/eiTzGs94 #ConsumerProtection #OnlineShopping
Competition and Markets Authority
Government Administration
London, England 40,744 followers
We make sure competition works for the benefit of people, businesses, and the UK economy.
About us
As the UK’s competition authority, our work makes a difference to millions of people across the UK. We help make sure that competition works for the benefit of consumers. Competition law helps us to protect people and businesses. We investigate all sectors of the economy, from care homes and online gambling to cloud storage and major retailers.
- Website
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https://linktr.ee/cmagovuk
External link for Competition and Markets Authority
- Industry
- Government Administration
- Company size
- 501-1,000 employees
- Headquarters
- London, England
- Type
- Government Agency
- Founded
- 2014
- Specialties
- competition, mergers, markets, competition law, consumer protection, economics, data science, advocacy, cartels, digital forensics, remedies, sector regulation, and intelligence
Locations
Employees at Competition and Markets Authority
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Mark Nottingham
Internet and Web Standards | W3C Board of Directors | Cloudflare
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Margot Daly
Inquiry Chair & Digital Markets Board Committee Member-CMA | Independent NED & Board Chair | Strategic Advisor |
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Karen Croxson
Chief Data, Technology and Insight Officer @CMA; ex-McKinsey, ex-FCA, NED@FinRegLab
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Karthik Subramanya
Non Exec Director, Advisor, Coach
Updates
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Competition and Markets Authority reposted this
NEW - Ensuring Trustworthy AI: the Emerging AI Assurance Market A new article on the emerging AI assurance market and the key takeaways from DRCF interviews regarding the development of this sector and its relationship with our regulatory remits. Themes include the importance of standards, definitions, skills and the role of regulators. Read the article in full at https://lnkd.in/eT4AZEGd #AI #assurance #regulation
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Do you sell or market green heating or #insulation products for people’s homes, such as #HeatPumps or #SolarPanels? Are your product claims: ➡️ backed up by robust evidence? ➡️ transparent? ➡️ realistic? ➡️ easy to understand? We know businesses want to do the right thing. That’s why we’ve created a checklist to help you ensure your product claims are compliant with consumer law: https://lnkd.in/e-k6-vpS
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Don’t miss out on our 2-day workshop on #Economics of Competition and Regulation, in collaboration with the Centre for Competition and Regulatory Policy. The workshop will take place at City, University of London on 22 - 23 July, where you’ll get to hear from academics, policy makers and industry practitioners on various topics, including: • economics of digital ecosystems • economics of data • the role of #algorithms in digital markets • media plurality • interoperability in digital markets • labour market power • potential impacts of market power • #CompetitionPolicy and #sustainability Register now: https://lnkd.in/dRUH35BC
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Three things to keep in mind before choosing a vet. ⬇️ ➡ compare at least 3 vets in your area ➡ check what they will charge for consultations, prescriptions and annual vaccinations ➡ check opening hours ➡ check out of hours services provided and pricing Top tips to help you navigate vet services: https://lnkd.in/eYY5NDyh
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Competition and Markets Authority reposted this
We are recruiting for two exciting new Senior Director roles within our Directorate for Data, Technology, and Insights. Both are critical leadership roles, reporting into our Chief Data, Technology and Insight Officer, Karen Croxson. The Senior Director for Strategic Insight, Analytics and AI will lead a highly diverse group of analytical experts and technologists, ensuring we understand how new technologies are reshaping markets, and the implications for consumers and competition. This includes building out a new strategic analysis function, to deepen our understanding of firms’ strategies and business models including in relation to AI. The Senior Director for Digital and Technology will lead on all elements of our technology operations, including technology strategy, systems, infrastructure, digital products, and cyber resilience. Together these roles will co-lead the CMA’s digital transformation, ensuring that data, digital, analytics and AI are leveraged impactfully across the organisation. More on the roles is available on Civil Service Jobs. Senior Director, Technology and Digital: https://lnkd.in/g6CEpszQ Senior Director, Strategic Insight, Analytics and AI: https://lnkd.in/gzba4b8z
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Are you a UK pet owner? Here are 3 top tips to help you care for your pet ➡️ See more on navigating vet services: https://lnkd.in/ecqQVJPC #PetCare #PetOwner #VetTreatment #VetServices
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We’ve published a letter to the Hospital of St John and St Elizabeth for breaching Part 3 of the CMA’s Private Healthcare Order. Private hospitals are not allowed to provide referring consultants with incentives that may encourage them to refer or treat patients at that hospital, instead of to the most appropriate hospital for the needs of each patient. We’re reminding private hospitals and consultants to follow the rules on ➡️ patient referrals ➡️ incentives ➡️ transparency Any hospital that is in breach of the Order should inform the CMA immediately. Learn more about the breach and read the letter: https://lnkd.in/gpyDBBDf #privatehealthcare #privatehospitals
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We’re seeking views on our draft administrative penalties statement, following the passage of the Digital Markets, Competition and Consumers (DMCC) Act. The statement sets out our proposed approach to penalties for breaches of remedies as well as requirements imposed in investigations under many of our functions, in view of changes to be made by the DMCC Act. ➡️ Have your say by 23 August 2024: https://lnkd.in/g5Dp3tci #DMCC #DigitalMarkets
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We’re consulting on new compliance advice for businesses running trader recommendation websites or apps that people use to find a trader to carry out home improvement, maintenance, or repair work. The advice will help these businesses understand and comply with #ConsumerProtection law when making claims about traders on their platform, vetting them and dealing with complaints. We’re inviting comments from interested parties, including businesses operating in this sector, trade bodies and consumers. Responses are required by 16 August 2024: https://lnkd.in/gJYg8J_8
Compliance advice for trader recommendation platforms
connect.cma.gov.uk