British Water reposted this
We have today set out new standards expected of water companies for how they should operate, grow and maintain their priority services registers (PSR) of customers that need extra help. Some people need extra support with their water and wastewater services to make sure they get the same standard of service as everyone else. We've also published our assessment of water companies' draft plans for meeting the needs of these customers https://lnkd.in/es--q3vU