Advertising Standards Authority

Advertising Standards Authority

Advertising Services

London, London 8,827 followers

Making every UK ad a responsible ad.

About us

The Advertising Standards Authority is the UK's independent regulator of advertising across all media. We apply the Advertising Codes, which are written by the Committees of Advertising Practice. Our work includes acting on complaints and proactively checking the media to take action against misleading, harmful or offensive advertisements. To stay up to date with the latest from the ASA and CAP, sign up to our regular newsletters on our website: https://www.asa.org.uk/newsletter.html

Website
http://www.asa.org.uk/
Industry
Advertising Services
Company size
51-200 employees
Headquarters
London, London
Type
Nonprofit
Founded
1962
Specialties
Advertising, Regulation, Compliance, Research, Consumer protection, and Media monitoring

Locations

  • Primary

    Castle House

    37-45 Paul Street

    London, London EC2A 4LS , GB

    Get directions

Employees at Advertising Standards Authority

Updates

  • View organization page for Advertising Standards Authority, graphic

    8,827 followers

    We received over 1,000 complaints about Ticketmaster's pricing for Oasis tickets. We’ve been in ongoing and close contact with The @CMAgovUK about this and, as they have launched an investigation into Ticketmaster (examining the clarity of pricing information provided to consumers), we don’t think a parallel ASA investigation is appropriate. We will, however, support the CMA in its investigation. Our statement in full: https://lnkd.in/eZVPt99q

    We’ve launched an investigation into Ticketmaster regarding the sale of Oasis tickets for the band’s reunion tour. This includes how Ticketmaster may have used so-called ‘dynamic pricing’, and the information they gave to consumers. We’re looking at whether they may have broken consumer protection law. As part of this, we’re calling on fans to tell us about their experience of trying to buy Oasis tickets through Ticketmaster. We’re concerned that people may not have been given clear information about ticket prices. Read our press release: https://lnkd.in/er5HhGRK Tell us about your experience: https://lnkd.in/evitKpjB #ConsumerLaw #ConsumerProtection

  • 🚀 We're excited to announce new partnerships with Compare the Market and Acast in the latest phase of our ASA awareness campaign! Since launching in 2022, our campaign has aimed to boost public knowledge, trust, and confidence in the ASA’s work. 📊 After the first phase, 36% of UK adults had seen our ads, and those who saw them were: - Twice as likely to trust most ads - Over twice as likely to feel positively towards advertising - More likely to recognise the ASA logo and know that we regulate ads on social media Now, we're taking it further! Following the success of our collaborations with brands like Churchill, IRN-BRU, Lloyds, Marmite, and Tesco, we’re excited to feature Compare the Market’s iconic ‘Simples’ strapline and meerkat imagery in our new press and out-of-home ads. Thanks to our new partnership with Acast, we're also running ads on podcasts for the first time! As podcasting grows in popularity, it's crucial to reach this audience and remind them that we regulate advertising across all media. 🎙️ A huge thank you to Leith and EssenceMediacom for donating their time and expertise, and to all the media owners who have generously provided space and airtime.

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  • 🚀 We’re excited to align our work with the Advertising Association #AI Taskforce's report, ‘Advertising and AI: Showcasing applications and responsible Use’. Our Active Ad Monitoring system, powered by in-house #machinelearning, reviewed 3 million online ads in 2023—a figure set to exceed 10 million this year! 📊 This innovation has allowed us to proactively regulate ads in areas impacting society, such as green claims, body image, and gambling. 🌍💡 Key achievements include: 🔍 Tackling misleading green claims in energy and transport. 🤝 Collaborating with the Competition and Markets Authority on greener homes and with the Financial Conduct Authority on green finance. 🚭 Addressing concerns about vaping ads targeting under-18s. To learn more about our work, read our Annual Report: https://lnkd.in/euGYd9UA Discover how AI is shaping the future of advertising here: https://lnkd.in/eivpSPYY #ResponsibleAdvertising #AdCompliance #AdRegulation #ASA #AdvertisingStandards

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  • Finding the boundary between creativity and social responsibility in #advertising...🚦 📝 This week, we partially upheld complaints against #JDSports, highlighting the fine line between creative marketing and social responsibility. The ads in question featured motorcycle and quadbike stunts that raised concern among some viewers. 🛑 We received 60 complaints, including from the British Motorcyclists Federation, citing concerns about illegal and irresponsible road usage and the lack of proper protective gear on the riders. We investigated two key issues: 🏍 Irresponsible Road Usage The primary concern was whether the ads encouraged illegal and unsafe behaviour on public roads. The ads featured motorcycles without visible number plates and depicted stunts that would be dangerous if performed on public roads. Although they included warning text, we determined that this wasn’t sufficient to discourage people from attempting these stunts on public roads. ✅ As a result, we upheld this part of the complaints, ruling that the ads breached the CAP Code regarding social responsibility and motoring standards. ⚠️ Appropriate Protective Gear The second issue was whether the ads irresponsibly depicted riders wearing only athletic wear instead of protective motorcycle gear. 🏍️🧢 Referring to guidance from the Department for Transport (DfT), United Kingdom, we concluded that since the riders wore helmets, the ads didn’t violate any laws or recommendations regarding protective gear. This part of the complaints was not upheld. 🚧 The Takeaway: The reminder for brands is to consider the broader impact of their ads when pushing creative boundaries. Our decision highlights the importance of clarity in advertising, especially when it comes to road safety and legal compliance. ✍️ To find out more, read the ruling: https://lnkd.in/dNu7r-4A #AdvertisingStandards #ASA #AdCompliance

  • 🚀 Excited to announce our contribution to the Advertising Association AI Taskforce's inaugural report, ‘Advertising and AI: Showcasing applications and responsible use’! 📊 The report dives into AI's potential in advertising and underscores the importance of responsible adoption. Our chapter emphasizes self-regulation in AI, with a focus on: - The current and future role of AI in advertising - A 12-point checklist for responsible AI adoption, covering transparency, compliance, and ethics. 🌐 The AI Taskforce, established in September 2023 and co-chaired by Google and VCCP, aims to guide the industry toward cohesive and responsible AI integration. 📩 Check out the full report and join the conversation on the future of AI in advertising: https://lnkd.in/eivpSPYY #AI #Advertising #AITrends #AIRegulation

  • View organization page for Advertising Standards Authority, graphic

    8,827 followers

    At the heart of our decision is ensuring that advertisers and brands take all reasonable steps to prevent ads from reaching the wrong audience. When running ads for products high in fat, salt or sugar on social media, the expectation is for advertisers to use all available tools to prevent users under 16 from seeing them. Beyond basic age-based restrictions, interest-based targeting should be utilized where available to ensure ads are directed at those over 16. For full guidance on this matter, visit our website: https://lnkd.in/eHt9vr_v

    View organization page for Bite Back, graphic

    5,579 followers

    Good news klaxon 📣 Yesterday, the Advertising Standards Authority (ASA) announced they will uphold a ruling against a Just Eat advertisement served to a 15-year-old on social media. The ASA found that Just Eat, the giant online food delivery service, had failed to adequately protect children from exposure to junk food advertising on social media, reinforcing the urgent need for stronger regulations to safeguard young people from unhealthy food marketing. 🍔 What happened? In December 2023, a young Bite Back activist was served a Facebook ad from Just Eat promoting McDonald's products including a Big Mac and McMuffins—items classified as high in fat, sugar, or salt (HFSS). The ad breached the rules intended to shield children from unhealthy food advertising. 💪 Why does it matter? Yesterday’s ASA ruling announcement confirms that Just Eat failed to take adequate precautions to avoid targeting children.. This ruling underscores the urgent need for stronger regulations to curb the online bombardment of junk food ads aimed at children. Research shows that children in the UK are exposed to 15 billion junk food adverts online each year. James Toop, CEO of Bite Back comments: “Teenagers typically have social media feeds stuffed with junk food adverts - it’s their cultural wallpaper online. With new tough regulations coming in next year it looks like food giants are doing their best to ensure their junk food ads reach as many young people as possible. This is why we need the new Government to lay the legislation to ensure the vital new rules are not delayed any further.” Read the full announcement on The Guardian 👇 https://lnkd.in/e-VhU5jx

    Just Eat advert that depicted McDonald’s broke junk food code

    Just Eat advert that depicted McDonald’s broke junk food code

    theguardian.com

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