Vodacom Tanzania Plc

Notice to Customers

Empowering Tanzania’s youth for the digital era with VYB! We launched VYB, an innovative platform designed to empower young Tanzanians aged 15-28 to thrive in the digital world. VYB is more than just connectivity—it’s a gateway to opportunities, young people gain exclusive access to discounted devices and bundles, Free SMS, free mobile money transactions, access to career-building resources and many more offers. The VYB platform aligns perfectly with our mission of driving digital inclusion and ensuring that no one is left behind. “Your Network is Your Networth” isn’t just a tagline; it’s our mission to provide youth with seamless connectivity, ensuring every youth is equiped for success from growth opportunities, and tools for self-reliance in today’s digital world. Here’s to the future of Tanzania. #ConnectingForABetterFuture #YouthEmpowerment #VYBlaVoda #DigitalInclusion

The Vodacom Digital Accelerator is in Boston this week, concluding Season 3 with our top three startup founders. It's been an action-packed week of workshops, investor meetings, and curated industry visits, hosted by our partners at MassChallenge. The founders have already pitched during a networking session, engaging with industry captains from UPS, Philips, TransitX, eDevice, Airworks, academicians from Harvard and MIT, and MassChallenge alumni. As we embark on a Boston Ecosystem tour, we are excited to meet more innovators and discover new opportunities to scale these businesses globally. Rose Funja Lusekelo J Nkuwi Franc Mussa Israel Nguvu Kamando Yvonne Maruma Sunanda Narayan Eric Cardeña Rodríguez #ConnectingForABetterFuture #PamojaTunaweza #VDAS3 #StartupJourney #Innovation #BostonTech

Join us on October 31st, 2024 at CoICT, UDSM, for an epic CTF Competition! Compete, learn, and connect with Tanzania’s top cyber minds. #CTF #Cybersecurity #VodacomTanzania #UDSM #CyberMonth2024

On this special Nyerere Day, we honor his legacy by celebrating the 85 cyclists who dedicated 15 days and covered 1,914 km to give back to the community. Your passion and commitment reflect the spirit of unity and service that Mwalimu Nyerere stood for. We are immensely proud of your journey and the positive impact you've made. The Vodacom Twende Butiama Cycling Tour has been a powerful tribute to community and service, embodying the values Mwalimu Nyerere championed. Together, we continue #ConnectingForGood. 🚴♀️👏 #PamojaTunaweza #TwendeButiama24

We had an amazing time bringing our Speed Customer Clinics directly to our clients BANK OF AFRICA TANZANIA LIMITED , Shanta Gold Limited, Akiba Commercial Bank Plc, and Mlimani City Management, as part of the initiative to celebrate Customer Service Week 2024! It was a pleasure meeting our customers at their premises, offering personalized account health checks, addressing feedback and concerns, and offering a token of appreciation. #CustomerServiceWeek #WeAreBecauseYouAre

On September 29th, we kicked off the annual Vodacom Twende Butiama Cycling Tour. This year, Vodacom Tanzania Foundation is thrilled to partner with Stanbic Bank Tanzania to honor Mwalimu Nyerere’s vision of empowerment. Celebrating the importance of access to education, environmental stewardship, and good health for all communities through active engagement and support. What does it take to cover 1,846 kilometers in 14 days? For the 98 dedicated cyclists, it’s a journey that spans 12 regions, connecting with communities, championing important causes, and nurturing hope. With each kilometer we conquer, we draw nearer to a brighter, stronger community. Mwalimu believed that true progress starts with the well-being and knowledge of every individual. It’s this philosophy that drives us forward, as empowering communities is essential for accelerating our journey toward achieving the Sustainable Development Goals. This year, we are focused on enhancing learning environments to ensure that everyone, including Persons with Disabilities (PWDs), have access to the right spaces and tools for their growth. This commitment reflects our dedication to inclusion for all, supporting every individual in their pursuit of knowledge and echoing Mwalimu’s ideals for a just and equitable society. Four days from reaching Butiama, the spirit of the ride remains strong. Twende Butiama is more than a ride, it’s a movement. It’s about uplifting our communities through education, health, and environmental action. #TwendeButiama24 #PamojaTunaweza #Pedal4Purpose #Sustainability #EducationForAll #HealthForAll #NyerereLegacy

🌍 We are, because you are. 🤝🏽 🙏🏽 This Customer Service Week, we’ve been connecting with communities across all regions in Tanzania. Yesterday, we had the privilege of visiting Kigoma in the Lake Zone, where we connected directly with the vibrant communities we serve. It was a powerful reminder that our customers are at the heart of everything we do, guiding us as we continue to innovate and provide solutions that truly meet their needs. Through every conversation and interaction, we gain deeper insights into how we can better support their lives, businesses, and aspirations. We also visited Maweni Hospital, where we proudly supported the Gender and Children Protection Center, a one-stop center that provides vital services to those in need. Maweni also serves as the dispatch center for the m-mama program, ensuring access to emergency maternal healthcare and reducing maternal mortality rates. Excellent Service, Always. To the incredible team at Maweni, thank you for your tireless dedication to serving the people of Kigoma and beyond. And to our sales team and leaders on the ground, your commitment to keeping our customers at the center of what we do truly makes a difference. #HudumaBoraKilaWakati #CustomerServiceWeek #WeAreBecauseYouAre #EmpoweringCommunities #VodacomTanzania #LakeZone Philip BESIIMIRE Brigita Stephen Athumani Mlinga Nguvu Kamando Ezekiel Nungwi Harriet Lwakatare

Customer Service Week: Taking Service to the Streets At Vodacom, customer centricity is a mindset. We believe in going "Above and Beyond" for our customers, and this week, we are showing what that truly means by stepping into their world. We are bringing that to life by meeting our customers, taking the initiative to meet them where they are—whether in their neighborhoods, businesses, or local communities. Excellent service, always. Our frontliners and support teams are the heartbeat of Vodacom’s commitment to customer service excellence. This week, we are not just behind desks or on the phone, we are out in the streets, engaging directly with the people we serve. Meeting our customers face-to-face, providing immediate and personalized service that makes a lasting impact. Beyond serving our customers, we are driven by our purpose to uplift the communities we operate in. That is why we are taking extra steps this week with hospital visits to support patients and caregivers, and organizing a blood drive to help save lives. These initiatives reflect our core belief that business success is not just about numbers but about making a tangible, positive impact on society. Join us in celebrating the team that goes the extra mile every day. Harriet Lwakatare Belinda Wera Doreen Kissoky #VodacomTZ #CustomerServiceWeek #AboveAndBeyond #HudumaBoraKilaWakati #HudumaKitaani #ServiceWithPurpose

The journey goes on 🚴🏾♀️ . We’ve covered 744 kilometers. Day 5 was rest day in Singida. At Manguanjuki Primary School, we were warmly welcomed, handed over 160 desks, and planted 1,000 trees. Last Sunday, we flagged off the Vodacom Twende Butiama Cycling Tour. As the lead partner, we proudly support this 1,846-kilometer ride that honors Mwalimu Nyerere, Tanzania's founding father. Twende Butiama is more than a ride—it’s a movement for education, health, and sustainability. A 14-day trek through 12 regions, empowering communities along the way. The journey continues. #TwendeButiama24 #Pedal4Purpose #EducationForAll #HealthForAll #NyerereLegacy