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Occupational Safety and Health

GRI 403
Occupational Health and Safety Management System
GRI 403-1 

Based on the “Occupational Safety and Health Act” and other related laws and regulations, SYSTEX has formulated the “Safety and Health Work Rules”, which applies to workers in SYSTEX and its affiliates and non-employees, including security guards, cleaning workers and electrical & mechanical workers. SYSTEX also set up an “Occupational Safety and Health Committee”, attended by OHS managers and the supervisors, BU heads and labor representatives, to discuss OHS-related issues in order to maintain workplace safety. In 2023, SYSTEX continuously conducts audits and maintains the validity of ISO 45001. (Valid period: 2021/12/22-2024/12/21)

Occupational Health and Safety, Environment and Energy Policy and Declaration
GRI 2-23 
SYSTEX Occupational Health and Safety, Environment and Energy Policy and Declaration

SYSTEX is an IT service company, and committed to promoting occupational safety and health, improving environment and energy management, to maintain workplace safety as a priority. In response to the government’s goals, SYSTEX continuously improves environmental protection actions to make better efforts for a safer and healthier environment. SYSTEX promises:

  • Environmental, health, and energy compliance:
    Follow the OHS., environment and energy regulations, and maintain relevant training and self-review.
  • Green procurement protects the environment:
    Prioritize the purchase of environmentally friendly products with low pollution, recyclability, and high efficiency.
  • Smart energy saving and carbon reduction:
    Regularly review performance, implement energy-saving measures and OHS., environment and energy projects.
  • Resource recycling promotes sustainability:
    Use resources more efficiently, promote recycling and advocate environmental development.
  • Employee consultation:
    With the goal of eliminating hazards and reducing risks, improve OHS. awareness and channels, and strengthening supply chain management, ensuring full participation of employees.
  • Continuous improvement and responsibility:
    Starting with systematically managed risks, and move towards the goals in line with CSR and SDGs.

Hazard Identification, Risk Assessment, and Incident Investigation

GRI 403-2

 

SYSTEX has set up “Hazard Identification Management Procedures” to evaluate the corresponding risks and opportunities and review the management effectiveness. SYSTEX regularly conducts hazard identification, evaluates “work stress” as a major hazardous risk item in 2023, and then the health manager formulates an “Abnormal workload prevention plan” to reduce risk. In accordance with the OHS Act, all workers are free to remove themselves from life-threatening situation and are exempt from disciplinary action. SYSTEX has set up the “Emergency Response Management Procedures” to regulate the investigation and prevention of accidents. After the accident, the unit where the accident occurred reviewed and reported the cause of the accident; in addition, the OHS management unit may form an accident investigation team depending on the severity of the accident.

Monitoring Plan through Occupational Health and Safety Management System

Monitoring Items Approach Frequency
Disabling Injury Frequency Rate (FR) Internal Monthly
Disabling Injury Severity Rate (SR) Internal Monthly
Frequency-Severity Indicator (FSI) Internal Monthly
Employee Health Check Rate (%) Internal Annually
Reporting of work-related injury Internal Monthly
Health Promotion Efficiency (%) Internal Quarterly
Emergency Drill Implementation Rate (%) Internal Annually
Internal audits for ISO 45001 Internal Annually
Management review meetings of ISO 45001 Internal Annually
External audits for ISO 45001 Outsourcing Annually
Workplace Safety
Occupational Health and Safety Committee
GRI 403-4
Committee Composition, Authority and Communication
Composition
  • Composed of Occupational Safety and Health managers and their supervisors, BU heads and labor representatives.
Authority
  • Advise on safety and health policy and review, coordinate and advise on related issues.
  • Plan occupational safety and health-related affairs, regularly discuss safety and health management, training courses, occupational disease prevention for health promotion, and conduct extensive discussions on related issues.
  • Assist in promoting employees to understand and follow occupational safety and health regulations.
Evaluation Mechanism
  • SYSTEX has conducted risk assessment of occupational safety and health in accordance with the “Occupational Safety and Health Standard Operating Procedure” and ranks risks based on impact and probability, formulates corresponding measures and checks performance irregularly, to ensure the effectiveness of measures.
Communication or Negotiation
  • The “Occupational Safety and Health Committee” is chaired by the employer and holds regular meetings once a quarters, with a total of 4 meetings held in 2023.
Occupational Health and Safety Training
GRI 403-5

For establishing the occupational safety and health awareness, SYSTEX arranges occupational safety and health-related training for new-hires, and conducts demonstrations of first-aid facilities to all employees irregularly. In addition, SYSTEX assigns relevant personnel to participate in OHS training, including the certificate of “Class-A OHS Supervisor”, “Class-B OHS Technician Certificate”, and other professional training. Meanwhile, SYSTEX also conducts a fire drill every 3 months to enhance disaster prevention awareness for all employees.

01 OHS Training for New-hires
  • New Employees Training Camp:
    Promote workplace safety and conduct workplace hazard identification and risk assessment, to achieve a zero-risk workplace goal. In 2023, 12 in-class training courses were held, totaling 623 persons participated and 934.5 hours. Besides, a total of 1,587 persons participated in online training, with a total of 1,574.5 hours.

2023 OHS Training for New-hires

2509
02 OHS Training for Professionals
  • OHS Professional Courses:
    Assign occupational health and safety related personnel to participate in professional training, including the certificate of “Class-A OHS Supervisor” and “Class-B OHS Technician Certificate”. In 2023, a total of 68 OHS-related certificates were newly obtained, with a total of 1,547 training hours.

2023 OHS Training for Professionals

1547
03 Fire Drills
  • Drills for Self-defense Fire Teams:
    According to fire regulations, a fire drill is held every 3 months to enable employees familiar with the emergency process and reduce casualties. In 2023, a total of 4 fire drills were held on 3/17, 6/16, 9/15 and 12/15.

2023 Fire Drills

4
Work-Related Injuries
GRI 403-9

In 2023, a total of 1 work-related injuries, including 1 female and 0 males. The rate of recordable work-related injuries was 0 for males, 0.13 for females and for a total of 0.13. The injury types are all fractures or abrasions. The injured employees in each case have been followed up by health managers and recovered within 6 months.

2023 Work-related Injuries Statistics (by Gender, excluding commuting accidents)

Male Female Total
Total employees of work-related injury (people) 0 1 1
Total employees of high-consequence work-related injuries (excluding fatalities) (people) 0 0 0
Total employees of fatalities of work-related injuries (people) 0 0 0
Rate of work-related injury (%) 0.00 0.13 0.13
Rate of employees of high-consequence work-related injuries (excluding fatalities) (%) 0 0 0
Rate of employees of fatalities of work-related injuries (%) 0 0 0

Note:
1.Total hours worked = 7,869,881 (Number of days worked * 8 hours * number of employee)
2.All work-related injuries in 2022 are in the workplace, business commuting or clients’ offices, and the types of injuries are fractures and bruises. Each injured employee has been followed up by the “Health Manager” and recovered within 6 months.
3.High-consequence work-related injuries refer to the fatalities of work-related injuries or the failure of the injured employee to fully recover to pre-injury health status within 6 months.
4.Rate of work-related injury = (Number of work-related injuries / total hours worked) * 1,000,000.
5.Rate of fatalities of work-related injuries = (Number of fatalities of work-related injuries / total hours worked) * 1,000,000.

3-Year Work-related Injuries Statistics (excluding commuting accidents)

2021 2022 2023
Total employees of work-related injury (people) 5 9 1
Total hours worked (hours) 7,492,000 7,734,000 7,869,881
Rate of work-related injury (%) 0.67 1.16 0.13

Note:
1.Total hours worked = Number of days worked * 8 hours * number of employee
2.All work-related injuries in 2021, 2022 and 2023 are in the workplace, business commuting or clients’ offices, and the types of injuries are fractures and bruises. Each injured employee has been followed up by the “Health Manager” and recovered within 6 months.
3.Rate of work-related injury = (Number of work-related injuries / total hours worked) * 1,000,000.

3-Year Absentee Statistics

2021 2022 2023
Total employees absentee days (days) 3,112.4 4,892.1 5,812.6
Total days worked (days) 936,500 966,750 983,735
Absentee rate (%) 0.33 0.51 0.59

Note:
1.Total number of absentee days is due to absenteeism of any kind, not only as a result of work-related injury or disease. This includes individual sick days due to minor illnesses (e.g. the common cold, fevers, and influenza) as well as personal days taken for undisclosed reasons. It does not include scheduled or permitted absenteeism such as holidays, study time, maternity or paternity leave, etc.
2.Total days worked = Number of days worked * number of employee
3.Absentee rate = (Total number of absentee days / total days worked) * 100%.