Letter from the Chairman

Collaboration, Value Creation and Enhancing Corporate Resilience

2023 marked a year where businesses strived to balance “digital transformation” with “sustainable operations.” As “a Data Software Company,” SYSTEX has led its employees and ecosystem partners to collaborate, create value, and leverage diverse core capabilities to drive cross-disciplinary data integration. This has helped our clients achieve a balance between business operations and sustainability. We also uphold the spirit of “Tech for Good,” assisting clients in reducing carbon emissions through technology, adopting more aggressive green solutions, and continually investing in ESG programs to fulfill our social responsibility as corporate citizens.

Upholding the Spirit of “Tech for Good” and Strengthening Sustainable Governance

Guided by the sustainable spirit of “Tech for Good,” SYSTEX leverages its core capabilities to drive corporate social responsibility to cultivate world-class software talents for Taiwan. The “YTP Young Turing Program,” which has received numerous third-party awards, has been held for 8 consecutive years, with over 3,600 students participating. We joined the “2023 TALENT in Taiwan Alliance” initiative to jointly promote talent cultivation. Additionally, our sustainability report has been recognized with the “Platinum Award” in the 2023 TCSA Taiwan Corporate Sustainability Awards and also received the “2023 SGS ESG Awards for Sustainability Report,” making us the only IT services company among the 15 award-winning enterprises.

To enhance sustainable governance and ensure transparency in sustainability information disclosure, SYSTEX has proactively established a dedicated information security management unit and personnel to optimize cybersecurity risk management. In 2023, we launched the SustainLink platform to encourage our supply chain partners to invest in sustainable operations. This platform utilizes technology to strengthen supply chain management and optimize supplier sustainability governance with transparent procurement information. In addition, SYSTEX has also consistently ranked in the “Top 6% to 20% of Listed Companies” in the 10th Taiwan Stock Exchange’s Corporate Governance Evaluation, and has received this honor for 3 consecutive years.

Creating a Workplace Employees are Proud Of

Talent is the most important asset in the software industry. SYSTEX cares about the physical and mental health of employees and their family lives. Since the launch of the “SYSTEX Baby Growth Fund Program” in 2021, we have supported 248 SYSTEX babies with a total of NT$11.36 million by the end of 2023. We are committed to providing a better working environment for our employees, completing office and sports facility renovations, and holding various annual sports activities such as basketball, bowling, and running to foster the Sports Culture. This dedication has earned us the 1st IT Matters Awards “Best IT Employer,” the Taipei City Government’s ” Intimate Boss Award No.1″ in the 2023 Labor Safety Award, the Ministry of Education’s Sports Administration’s “Sports Enterprise Certification,” and recognition as a “Healthy Enterprise Citizen” by CommonHealth Magazine in 2023. These awards are a testament to our long-term investment in our employees’ health, learning, and happiness.

Innovative Business Models through Ecosystem Integration, Creating Value for Customers and Shareholders

In 2023, SYSTEX’s revenue reached new heights for the 8 consecutive years. From an organizational perspective, we foster growth through cooperation within our three major ecosystems: VAD, Industry, and Mega SI. In addition to digital transformation, we focus on the impact of social contribution transformation by investing in ecosystem partners to extend market growth, such as our ESG@IT initiative and solutions developed to respond to global sustainability trends. We also utilize generative AI technology to implement practical application scenarios for enterprise clients. Addressing the urgent industry need for cybersecurity, we have partnered with international companies to venture into infrastructure cybersecurity. By continuously creating new growth drivers through diverse business models, we aim for stable profitability, distributing a NT$5 dividend to shareholders annually since 2015, thus consistently creating value for our shareholders.

Long-term commitment to the software industry has made us believe in technology can bring the positive impacts on humanity. By leveraging the “data” and “software” DNA of SYSTEX employees, we aim to create meaningful profits, “Profit with Purpose,” and become a company that contributes to society, hold greater growth value, and exert more positive influence. These are our commitment to all stakeholders and the driving force behind SYSTEX’s continuous improvement.

Chairman & President, SYSTEX Corp.

Frank Lin