Etiya

Prioritizing customer loyalty is one of the smartest investments a CSP can make! To nurture lasting customer relationships, operators should provide personalized loyalty rewards and customer engagement programs. Enhancing satisfaction and boosting Customer Lifetime Value are crucial for telcos to drive sustainable business growth. Etiya CRM’s Loyalty Management offers: Versatile loyalty programs, Gamification features, Community-building tools. Differentiate yourself in a highly competitive market, and turn your customers into brand advocates! #telecoms #telecom #telecommunications #loyaltymanagement #etiya

An AI-driven CRM can significantly boost your customer engagement efforts by multiplying your lead conversion rates and helping your sales teams reach their goals. With data-driven insights, automated workflows, and hyper-personalized experiences, you can drive both customer acquisition and retention. Etiya’s CRM leverages AI-powered tools, such as Digital Twin-assisted recommendations, to create smart offers tailored to specific customer needs, enhancing satisfaction and driving business growth. Discover how our AI-driven CRM can reshape your telco business and unlock new growth opportunities today. #telecom #telecoms #telecommunications #telco #crm #bss #etiya

Meeting telco customer expectations is challenging, with demands for personalized offers, complex bundles, and seamless experiences. Failure can lead to costly churn, risking market share and revenue. AI-driven tools transform sales, with companies seeing 50% more leads, 70% shorter call times, and up to 60% cost reductions. AI is a game-changer for telcos with: • Personalization based on deep customer insights • Automation for rapid and accurate sales processes • Omnichannel for seamless cross-channel customer journeys Read this article for more details. #telecom #telecoms #telecommunications #telco #telcos #etiya

Excellence isn’t just a goal for us; it’s an ongoing journey. Being recognized once again among the 'Best Workplaces in Technology' by Great Place To Work® Turkey is a milestone we’re proud to achieve. 🌟 This honor reflects the commitment and passion of our team, who make Etiya a remarkable place to work. Together, we continue to set new standards and look forward to what’s next. Thank you to everyone who contributes to our success each day! 🚀 #gptw #peopleandculture #companyculture #etiya #exceedeveryday

Looking to enhance market penetration with a new digital brand or MVNO? Discover how to seamlessly integrate it into your existing operations with a flexible multibrand BSS platform. Explore the special report from Developing Telecoms, sponsored by Etiya, on Operator Strategies for Diversification through Multiple Brands, and learn how to optimize your operations for multiple brands. #telecom #telecoms #telecommunications #bss #etiya

Sustainability isn't just a goal for us—it's the core of everything we do.🌍  Our latest Sustainability Report showcases how we're harnessing technology for social advancement and, ethics while upholding our deep commitment to justice, equality, and a more inclusive and supportive workplace culture. We believe that openness and innovation are essential to creating a future where businesses can thrive while being responsible to our communities and our planet.🌱  By fostering an environment that values diversity and encourages every voice to be heard, we are building a company culture rooted in equality and progress. Click to discover how we're balancing success with sustainability and driving meaningful change in our latest blog and report. #sustainability #innovation #inclusiveworkplace #technologyforgood #etiya #exceedeveryday

We're always looking for passionate and talented individuals to join our growing team. Explore the latest job opportunities on LinkedIn and discover the perfect role that aligns with your skills and ambitions! At Etiya, we believe in #ExceedEveryday by driving innovation, teamwork, and personal growth. Ready to take the next step in your career? Click the link below to view our open positions and apply today. Let’s build the future together! 🚀

Elevate Your Customer Service with Etiya’s CSM! In a competitive landscape, customer loyalty can be best earned through exceptional service. Etiya’s Customer Service Management (CSM) empowers your brand to deliver personalized, seamless, and efficient interactions every time. • AI-Driven Insights: 360-degree customer view for proactive, personalized service. • Automated Workflows: Streamline processes for quicker resolutions. • First-Contact Excellence: Fast, effective support with empowered agents and self-service options. Boost efficiency, customer satisfaction and loyalty, with Etiya’s CSM. Request a demo today! #customerservice #customerservicemanager #digitalcustomerservice #customerservicemanagement #telecom #telecoms #telecommunication #etiya

TM Forum's Ready for ODA status is crucial as it assures vendors and customers of seamless integration and interoperability within the Open Digital Architecture ecosystem. This status signals compliance with industry standards, accelerating digital transformation. Vendors gain credibility and market access, while customers benefit from reduced costs, faster deployments, and higher operational efficiency. Watch this interview with Fahri Kerçek, MSc to learn how Etiya envisions leveraging these advantages to improve customer experiences. #telecom #telecoms #telecommunications #telecommunication #opendigitalarchitecture #bss #tmforum #etiya

Elevate customer experience with the cloud-native Digital Business Platform, powered by advanced AI: • 360-degree view of customer interactions for personalized, proactive service. • Boost satisfaction and loyalty with real-time insights and automation. • Transform sales, ordering, and customer management processes. • Flexible, modular solutions tailored to your business needs. Discover how Etiya’s AI-driven BSS platform can revolutionize your business🚀. Let's schedule a meeting to explore further!   #telecom #telecoms #telecommunication #telecommunications #bss #etiya