CLOUD PHONE SYSTEMS
Out-of-the-Box Communications
CLOUD PHONE SYSTEMS
Out-of-the-Box Communications
A complete unified communications solution with collaborative features to take your extension wherever you go—without the inflated cost and management headaches of an ‘old style’ PBX.
3CX Unified Communication Solutions
Installation & Management
As a TelWare customer, your Cloud service includes 24/7 technical support. It can be easily managed by your dedicated team of IT administrators without requiring you to have special telecom skills.
Extend Mobility
3CX includes clients for smartphones and Mac or Windows laptops that allow users to access their office extension from anywhere, enabling seamless integration and making it appear as if they are in the office.
Increase Collaboration
With out-of-the-box Unified Communications features such as presence, voicemail-to-email, and instant messaging, your team’s productivity is bound to be boosted.
Call Center Capabilities
Advanced call features such as real-time call statistics, wallboards, SLA alerts, call queues, and more. Improve customer service by screening calls with the listen-in, listen and whisper, and barge-in features.
Innovation and Cutting-Edge Technology
3CX is a software-based PBX that runs on mainstream operating systems and works with SIP standard-based IP Phones, SIP trunks, and VoIP gateways to provide a full PBX solution. Used by more than 250,000 global customers, 3CX has been recognized for its innovation and cutting-edge technology.
Innovation and Cutting-Edge Technology
3CX is a software-based PBX that runs on mainstream operating systems and works with SIP standard-based IP Phones, SIP trunks, and VoIP gateways to provide a full PBX solution. Used by more than 250,000 global customers, 3CX has been recognized for its innovation and cutting-edge technology.
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TelWare is a 3CX Platinum Partner and Leader in Cloud Technologies
TelWare is a 3CX Platinum Partner and Leader in Cloud Technologies
3CX Video Conferencing Made Easy
Say goodbye to plug-ins. 3CX uses WebRTC technology, a Web conferencing solution that transforms the way you communicate and collaborate within your company and with your customers. Save time and money by hosting your meetings online.
3CX Video Conferencing Made Easy
Say goodbye to plug-ins. 3CX uses WebRTC technology, a Web conferencing solution that transforms the way you communicate and collaborate within your company and with your customers. Save time and money by hosting your meetings online.
Advantages of a 3CX Phone System
Advantages of a 3CX Phone System
Use Existing Infrastructure
Leverage existing IT infrastructure & server hardware
Mobility
Work from anywhere with iOS & Android clients
Easy to Use
Software-based technology— easy to install & manage
Reduced Phone Bill
Save on your phone bill with SIP trunks & mobile/remote clients
Video Conferencing
Integrated video conferencing using WebRTC
Improve Service
Deliver better customer service with advanced call queues
Modern Technology
Standards-based — use with most popular IP phones and SIP trunks
Integration Capabilities
Integrate with CRM & accounting software
See Complete List of Key 3CX Features
| • ACD call center | • Cell phone extensions | • Music on hold | • WebRTC integration |
| • Automated attendant | • Chat messaging | • Music on transfer | • Video conference |
| • Blacklists | • Conference bridge | • Presence detection | • Voicemail to email |
| • Call detail records | • Dial-by-name directory | • Ring groups and hunt groups | |
| • Call forwarding | • Easy management | • Situational call forward | |
| • Call monitoring | • External call transfers | • Three-way calling | |
| • Call recording | • Device app integrations | • Web browser click-to-dial | |
| • Caller ID | • Mobility solutions | • Web conferencing |
