It seems the issue with users still showing up multiple times is due to
a limitation in Teams when a user was converted in Entra from Guest to
Member. That conversion doesn't seem to also happen in Teams. If I'm
reading this correctly, users who were never guests will probably just
show up once in t...
For historical reporting on queues, you may want to look at a product
from ISI Analytics, a Microsoft partner.
https://azuremarketplace.microsoft.com/en-us/marketplace/apps/isitelemanagementsolutionsllc.isi_infortel?tab=Overview
Here is mentioned this: "Currently, call history includes the past calls
that you have picked up or calls that you have missed that have a
voicemail."Can anyone tell me if this will be also available for any
missed call? As stated above in Europe voicemail is not used that
much.We need this to be im...
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