Troubleshooting: Meta Pixel Issues
3 min read
The Meta Pixel tracks events on your site, such as views per product, purchases and lead form submissions, to help you optimize the effectiveness of your advertising. Learn more
Once you've added your Meta Pixel to your Wix site, you should start seeing data in your Facebook Business Manager. If you do not see any data, or the data is incorrect, your pixel may not be set up correctly. Follow the troubleshooting steps below to make sure everything is correct.
Use the Meta Pixel Helper extension
Check that your domain is connected properly
Check that you added your Meta Pixel correctly
Check that you don't have an ad blocker on your browser
Check that the Meta Pixel ID was added to your PRIMARY domain
next to Meta Pixel and select Edit.
Check that you haven't added your Meta Pixel ID in more than one place
Important:
- By using this service, you are engaging directly with a third-party service provider. We recommend reviewing the service provider's Privacy Policy and Terms of Use prior to your use of such third-party service. You acknowledge that we are not liable for any loss or damage resulting from your use of such third-party service, including any liability arising from any personal data exchanged between you and such third-party.
- If your site uses a cookie banner, your Meta Pixel will only gather data after a visitor provides consent and approves using the relevant cookies. Learn More
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